Here for a week, since partner attending conference next door and I can only assume that this hotel relies and survives on the conference trade since I can't imagine anyone booking a repeat stay. Room is ok, but not 4 star very small and pretty basic ( including toiletries ). Breakfast is a major failing, food lukewarm, restaurant overcrowded and, when full ( as conference hotels often are) they simply don't cope, with queues of more than 10 minutes to reach the restaurant. We abandoned the effort since conference was starting. We have had repeated issues with room keys and have been told we must be keeping them close to our phones. We are not. No apology, no interest. Instead, we run up and down from the 18th floor several times a day. Staff attitude appalling. On the positive, the concierge staff are unfailingly courteous, knowledgeable and helpful. Nevertheless, would never stay in this hotel again and, for me, it has somewhat tarnished the usually reliable hyatt brand .
- Official Description (provided by the hotel):
- Hyatt Regency Paris Etoile, formerly the renowned Hotel Concorde La Fayette, stands as one of the most impressive properties in the city, just minutes from both the Arc de Triomphe and the world-famous Champs Elysees, and within easy reach of the impressive La Defense complex. Offering so much more than a great location in this cosmopolitan city, our 34-storey hotel offers truly unique views over Paris from its 950 guestrooms and suites. ... more less
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- Also Known As:
- Concorde La Fayette Hotel
- Concorde La Fayette Paris
- Concorde Lafayette Hotel