As a Hyatt platinum member I booked here with high expectations. They were not met.
Rooms were tired .
spent hours trying to get wifi to work. It didn't.
Air conditioning didn't work
Broken closet door
Major stains on carpet...vomit?
Had to move rooms..minor improvement
View of Eiffel Tower and arc de triomph was good
Food was truly awful.. How can a chef screw up a club sandwich and a plate of pasta? In Paris? And by the way we picked these not because we were unadventurous, quite the contrary, we love good food from many cuisines. And it wasoverpriced.
Only saving grace were delightful staff. Emilie and Victoria come to mind also the several technicians trying to fix things.
I made a mistake in not checking trip advisor and assuming that a Hyatt Regency in a major city would be up to a certain standard. Not so.More
- Room Service