I booked this hotel by accident meaning to book another one that has the same name. As soon as I read the reviews on Tripadvisor my heart sank. Unfortunately the company I had booked with would not let me cancel the booking & had already taken the full payment.
We have been to Paris many times & I know you don't get much for your money there but this is without doubt the worst hotel we have ever stayed in!
When we arrived to check in the grumpy receptionist didn't even lift his head to look at us never mind greet us. The hotel has a tiny lift to the 5th floor & then you have to walk the rest of the way up a dark, dingy, musty stairwell. The corridor was full of dirty linen bags which you have to step over to get to your room.
The room itself stank of bleach which we later found out was to mask the smell of the bathroom which smelt of blocked drains. The shower was tiny with mouldy tiles & ancient plumbing & water leaked all over the floor every time you had a shower. The bathroom door kept sticking & then hit the bed when you opened it. The room itself was poorly furnished with only one bedside table & a 'makeshift' wardrobe, bench & chair. There is also only one plug socket in the room. The lack of air conditioning meant we had to sleep with the window open & the street below was very noisy as there are a lot of bars & restaurants in the area. Our poor nights sleep continued with the flat pillows & despite asking for extra pillows every single day they never appeared. There is also no information about the hotel or area in the room.
The reason I am even giving this place a 1 is for the nice area which is close to several Metro stations & Bastille & has some very nice little bistros in the area.
We definitely won't be back & I have learned a valuable lesson to double check the hotel name & address before I book!!
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- Also Known As:
- Des Arts Bastille Paris
- Des Arts Bastille Hotel