This Hotel is a complete disgrace. My wife and I booked via Hotels.com and was due to pay on arrival. They were supposed to hold our room until midnight.
We arrived by train from Spain at 11pm. When we arrived at the Hotel, they claimed that our debit card had been rejected and that they then let our room.
They then booked us into a more expensive Hotel (Hotel Baby) some distance away and sent us on our way with vague instructions on how to get there.
After 3 hours we eventually found the Hotel, but only after asking a prostitute for directions; it was late and no-one else was about. We were quite scared, as the area looked very dodgy.
Hotel Baby was like a building site and the bathroom was covered in black mould. It was disgusting. We were just so pleased for a roof over our head, after several hours of wandering the Parisien streets with our luggage.
To add insult to injury, Hotel Jarry had actually taken the money from our card, which we noticed once we got home. We complained to Hotels.com about this and Hotel Jarry lied to Hotels.com, saying that they did not take any money! Bank statement proves otherwise. We then got our money back from Jarry.
We also have to say that Hotels.com customer service is also appalling. It took some 28 days for them to try to resolve this.
DO NOT BOOK ANY ROOM AT HOTEL JARRY. BOOK ELSEWHERE!
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- Also Known As:
- Jarry Hotel Paris