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Traveller rating
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All reviews small luxury hotel concierge staff perfect location the entire staff louvre museum five star hotel heart of paris excellent hotel steam room quiet street deluxe room dinner reservations a wonderful stay breakfast was included walking distance highly recommend this hotel our honeymoon
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Reviewed 29 November 2016

Not only does the Grand Hotel du Palais Royal have the best location in the city, it also has the best grounds and staff. I've never dealt with a more professional staff before and they made my stay wonderful. My room was always clean and comfortable. The room service breakfast was top notch. I was always greeted with a smile. Seriously, stay at this hotel. You will not regret it.

Date of stay: November 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank dbf304
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Axelle Proffit, Service clients/Réception at Grand Hotel du Palais Royal, responded to this reviewResponded 21 May 2022

On behalf of the Grand Hotel du Palais Royal team, we thank you very much for your compliments and great review ! We sincerely hope to be your hosts again in the near future. Take great care and awaiting the pleasure to see you back,

Best Regards,

Mathilde Beziau
Directrice des Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2016 via mobile

Very conveniently located in the center of the museum district, this hotel is only minutes away from Louvre. The staff are very professional and considerate. The rooms are very nicely decorated and clean. As for the breakfast, they do offer very good value continental breakfast in their very beautiful first floor cafe/restaurant area, and the choice is bountiful. The only problem I had would be the lack of smile and probably absence of sincerity from the waitresses during the breakfast times--they were really cold, which is weird...because all the other people of the hotel are so wonderful and so eager to help...

Date of stay: September 2016
Trip type: Travelled as a couple
Thank Yajing Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LenaLeGoff, Directeur général at Grand Hotel du Palais Royal, responded to this reviewResponded 28 December 2016

Dear AM,

Thousand thanks for taking the time to post your review online, it really helps us to get known ! We are delighted to read that you had a lovely time in our property, especially thanks to our central location and our dedicated team. Our rooms have been decorated by the famous French designer Pierre-Yves Rochon, I am glad you enjoyed it, it participates a lot to the cozy atmosphere of the Grand Hotel du Palais Royal indeed !
We well noted your remark regarding the lack of friendliness from our waitresses at breakfast and we addressed it right away. We were quite surprised as Johanne, our Restaurant Manager is known for her warm welcome. We are very sorry if you did not have the level of service you should expect.
Please feel free to contact us if you plan to come back to the City of Lights, I would be very pleased to welcome you personally.

Yours sincerely,

Léna Le Goff,
General Manager

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Reviewed 15 November 2016 via mobile

Fantastic location , great service , always looking at you , ( except at the bar , where young barman are more interested at the girls around) - great food , rooms are small but confortable - breakfast is decent - concierge and welcome desk very reliable - my hotel of choice in Paris

Date of stay: November 2016
Thank bchrishk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LenaLeGoff, Directeur général at Grand Hotel du Palais Royal, responded to this reviewResponded 28 December 2016

Dear Christophe,

There is no best compliment than reading we became your new hotel of choice in Paris ! We thank you very much for your compliments towards our high level of service, and please rest assured that your feedback has been passed amongst the team. Regarding your remark about the Bar, we addressed it right away to the entire team as this is very surprising to us.
Please contact us directly for your next stay, we will make sure your next visit is even more pleasant, and allocate you a larger room to ensure a comfortable stay.

Looking forward to welcoming you back,

Kind Regards,

Léna Le Goff,
General Manager

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Reviewed 15 November 2016

Awesome hotel, situated right in the heart of all the main attractions. Right next to the Louvre, walk to the eye, and fantastic stroll down the Champs Elise to the Arch du Triumph.
Staff at Palais Royal are brilliant and nothing is too much trouble.
Highly recommend.

Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank costello70
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LenaLeGoff, Directeur général at Grand Hotel du Palais Royal, responded to this reviewResponded 28 December 2016

Dear Costello70,

Thank you SO much for subscribing to TripAdvisor, and posting your very first review online ! Hoping that your readers from South Africa will follow your recommendations, the entire team feels really grateful for your nice compliments. Of course, if our central location is the perfect address to discover the City of Lights, it is also the best place to rediscover again and again the French capital, and become a real Parisian !

We look forward to your return, and I hope I will have the pleasure of greeting you personally !

With warm regards,

Léna Le Goff,
General Manager

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Reviewed 14 November 2016

We had the pleasure of staying at the Grand Hotel du Palais Royal for three nights during a recent trip to Paris. This is a gem in the heart of Paris located a short walk to the Palais Royal metro with easy access to the entire city, but also walkable to many locations nearby. Our room was beautiful, the staff very polished and professional, the public spaces elegant and intimate. This is a boutique hotel in the best sense -- small but with all the amenities and without the hustle and bustle of larger hotels. Location could not be better. Price was comparable to hotels of its class. Highly recommended.

Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank lprothman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Axelle Proffit, Service clients/Réception at Grand Hotel du Palais Royal, responded to this reviewResponded 21 May 2022

On behalf of the Grand Hotel du Palais Royal team, we thank you very much for your compliments and great review ! We sincerely hope to be your hosts again in the near future. Take great care and awaiting the pleasure to see you back,

Best Regards,

Mathilde Beziau
Directrice des Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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