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“Problem after problem after problem....” 2 of 5 bubbles
Review of Residhome Paris-Opera

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Residhome Paris-Opera
Ranked #21 of 155 Speciality Lodging in Paris
San Francisco, California
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Problem after problem after problem....”
2 of 5 bubbles Reviewed 26 May 2014 via mobile

I am half-way through my stay here and aside from 2 nice staff members, it has been abysmal. Hopefully management will read this before I check out and do something because next step is to contact AMEX to dispute/suspend the large sum of money paid in advance.

1) WiFi mostly not working
2) TV at times not working....now it's working, but 1 of the 4 English channels has not worked in 2 of the 4 days, vs. the 20+ French which seem to be fine.
3) EVERY single dish, pan and piece of silverware I wanted to use in my kitchenette has been dirty; the spatula even has leftover food on it. I needed to wash everything before using.
4) Earlier today I returned to the hotel with a bag of books and not just 1, but BOTH of the elevators were out of service....I needed to climb up 6 floors of stairs! Luckily when I returned with groceries later 1 was working.
5) night staff clearly works at night to avoid people (he didn't even turn down the football match when I rang)

Similar to another reviewer, this property should not be categorized as a hotel. Gratefully one of the reception staff members helped me with the luggage (heavy) -- there is no bellhop; no proper room service (need to pre-pay in lobby...contrary to why a guest wants "room" service in the first place); no support staff to fix key/critical services (see above TV/WiFi problems)--/according to a less than friendly staff member they're still waiting for the company to come out and fix the problem...2 days later-unbelievable; no bathrobe/slippers and other comforts you'd expect.

A lot of money for a lot of headaches.

Stayed May 2014, travelled solo
Helpful?
Thank liliherz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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456 reviews from our community

Traveller rating
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    64
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    18
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 21 May 2014 via mobile

If you are trying to find a hotel near the shopping area, yes this hotel is very convenient. But you want to have any better staff service, this hotel will not suit you. When my husband and I checked into the hotel, the staffs didn't give you a welcome smile and very improper attitude. Secondly this hotel doesn't provide any new towels unless you stay at the hotel more than 7 days. And we stayed in this hotel for 3 days not even give us new towels. This is unbelievable and ridiculous. Seriously, I won't stay in this hotel anymore (this hotel price is not cheap at all) and I won't recommend to any of my friends when visiting Paris in future.

  • Stayed May 2014
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Gokviva18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 19 May 2014

This Hotel provided services that made our stay pleasant. Staff were always to help out and assisted us in many ways, while our train plans did go according to plan. Close to the open bus services and Paris Opera

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 361WAtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 17 May 2014

If you are looking for a simple centrally located apartment/hotel then this is your place.

Clean... quite... professional staff... located next to RER for easy access to all of Paris.

Highly recommend this property if you are coming to Paris.

Room Tip: Choose and interior corner room if you are looking for quite.
See more room tips
  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 809ChrisL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, New Zealand
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 8 May 2014

My daughter and I stayed at this hotel at Easter. It is a great location. The rooms were quite small but decorated nicely. Great having kitchen facilities as well. We were located close to wonderful shopping and walking distance to everything we wanted to go to. would recommend to others

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Markate2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 17 April 2014

Our family of 5 Adults went to Paris and stayed here for 5 nights in December 2013. The Location was fantastic, close to metro stations, supermarket and restaurants. The Staff were very helpful, particularly the night porter. The apartment was very warm, we even had to open the windows in the middle of winter. Beware the beds are quite firm, however this seems to be standard across Europe. Would definitely stay here again.

  • Stayed December 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Nicky H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, CA
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 13 April 2014

It had everything I needed for a three night stay. Kitchen, slippers and even a dustbin. Two metro stations nearby and even plenty of places to buy groceries and baked goods. Staff was kind and helpful. Perfect location. Would not hesitate to stay here again.

Room Tip: Rooms facing the inner courtyard are quiet.
See more room tips
  • Stayed March 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Quicksilvermessanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residhome Paris-Opera

Property: Residhome Paris-Opera
Address: 30 rue Joubert, 75009 Paris, France
Region: France > Ile-de-France > Paris > Opera / Bourse
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #21 of 155 Speciality Lodging in Paris
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Residhome Paris-Opera 4*
Number of rooms: 90
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Also Known As:
Residhome Paris-Opera Hotel Paris
Residence Hotel Paris

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