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First Hotel
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Reviews (1,282)
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All reviewscambronne metro stationeiffel towergreat locationhotel parislovely hoteldirectly across the streeteiffel toura lovely staynespresso machinecity breakrooms are smallcomfy bedclean hoteleasy accesswould definitely stay here againshort staytop floor
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858 - 863 of 1,282 reviews
Reviewed 2 June 2014

Hotel is located literally across from the metro, which is very handy for weary travelers, I will go ahead and put this in the "plus" column. We waited 20 minutes to check-in, staff was matter of fact, neither warm nor cold but not particularly welcoming. We observed what appeared to be a prostitute also checking in to the hotel (i'll go ahead and put this in the minus column). Hotel felt rather insecure, as hotel desk was not always manned, and anyone could walk in off the street and get on the lift to the rooms (use the safe!). Corridors are black, dark, and dimly lit with motion sensitive lights. As 30 somethings and very able bodied, I still felt uneasy about the design, and found myself looking at the floor to ensure I didn't trip. Room is small, but plenty big enough for two people for a short stay. The view was incredible, we paid for the upgrade for the eiffel tower. The windows and curtains do a lot to cut out the noise of the train across the street and the busy cafes, and traffic pattern just outside.

The next day we were awakened with a fire alarm, and after fumbling to get dressed after being quite tired, managed to arrive downstairs and were told it was a false alarm. The next day, we were also not so gently awakened by the same fire alarm in the middle of the night. Incredibly romantic to be spending our anniversary with fire alarms disrupting what should have been intimate moments together.

The wifi was inconsistent at best, that was not a priority to us, but worth noting.

Our beds were made daily, however they did not change our linens, nor did they exchange new towels.

I've had better service at Holiday Inns, and basic service like fresh linen seems reasonable. No apologies for faulty alarms or concessions seems in further poor taste. I suppose clean sheets daily and a peaceful night's rest was just too much to ask from this hotel.

  • Stayed: May 2014, travelled as a couple
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3  Thank baylily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valérie V, Responsable réception at First Hotel, responded to this reviewResponded 16 April 2016

Dear customer,

We are sorry that your experience at First hotel was not conclusive.
We got our fourth star now and we are part of group of hotels name Maranatha.
We'd love to welcome you back to the Hotel First "new version"

Sincerely,
Bénédicte

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014

It was our first visit to the city of love for my 30th Golden Birthday. After 30 hours of travel (including a layover) and learning the train system (some areas with no lifts), my boyfriend was relieved this boutique hotel fortunately was just across the street from the train station at which I was then able to manage rolling my own suitcaseS over. Surely I packed my designer threads, coats, shoes... everything I get funny looks for wearing in Hawaii, I took. We were welcomed with the ever so cute "bonjour madam" by this amazing I don't know what his title was because he really was the hotel manager, front desk agent, concierge, bell man, door man... he was an impressive one-man team in a chic suit! He spoke English and was very polite with us "schtuupidd amerikans!" It was quite an interesting experience as the elevator was tiny and the hallways are blacked out, but the room was modern chic, internet worked well, and with the cold weather I surely appreciated having a towel heater in the bathroom. Other staff members were friendly and welcoming as well, giving us great recommendations. We would definitely stay again as it was very easy to get around via train. However, please take note that although the staff meant well, "not far" in actuality was quite far (for a girl in 4 inch heels).

  • Stayed: March 2014, travelled as a couple
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Thank gottaheartb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valérie V, Responsable réception at First Hotel, responded to this reviewResponded 16 April 2016

Dear customer,
Thank you for taking time to share your experience at the First hotel in Paris.
We are pleased to see that you enjoyed your stay in Paris and we would we be happy to welcome you again next time!
Best regards
Bénédicte

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2014

I stayed at this hotel as a treat for our last night in Paris and I am so glad that I did. The room was very comfortable and it had a good view of the Eiffel tower (about 2/3rds of the tower) - but please note, you must request this at booking, it costs extra and even then it's not 100% guaranteed.

The front desk staff were very professional, friendly and warm. They were also quite helpful and providing me with directions :-)

My only suggestion for future guests would be to skip the hotel breakfast - at 10-15 euros it's way overpriced (toast, butter, jam, coffee, cold cuts, hard boiled eggs?!) Just walk outside the hotel and there are a couple of great options.

Room Tip: request a room with a tower view at booking (it's extra but it's worth it!)
  • Stayed: April 2014, travelled with friends
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1  Thank WorldTraveler503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valérie V, Responsable réception at First Hotel, responded to this reviewResponded 16 April 2016

Dear customer,
Thank you for taking time to share your experience at the First hotel in Paris.
We are pleased to see that you enjoyed your stay in Paris and we would we be happy to welcome you again next time!
Best regards
Bénédicte

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014

We had a great stay at First Hotel on our first trip to Paris. The staff was extremely friendly, English speaking and very patient with helping us plan with directions to all the attractions. They allowed us to check-in early (depends on room availability) and the house keeping was quiet. The room was Parisian chic, very clean and modern. Has all the amenities (including a locker safe, coat closet, desk and an iron) needed for a stay in the compact space of a room.
Best location in 10 min walk-able distance to the Eiffel tower and UNESCO building. The hotel is well located right across the street from the Cambronne metro station. Very convenient for those wanting to explore city by the metro rail. Surprisingly, we had zero road or rail noise in the room even though our window faced the metro station.

Don't miss the awesome Cafes on either sides of the hotel. Had some of the best Eclair and macaroons in my life here! Our stay here was stress-free of the foreign travel jitters i had before arriving and left with great memories of Paris. Will definitely recommend this place to stay for those wanting to be closer to Champ De Mars area!

  • Stayed: March 2014, travelled as a couple
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Thank sirisha a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valérie V, Responsable réception at First Hotel, responded to this reviewResponded 16 April 2016

Dear customer,
Thank you for taking time to share your experience at the First hotel in Paris.
We are pleased to see that you enjoyed your stay in Paris and we would we be happy to welcome you again next time!
Best regards
Bénédicte

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

Travelled recently for one night and arrived after a very long 'rush hour' taxi ride from CDG. we were greeted by a very friendly lady on reception and after a quick and efficient check in got in to our rooms. (401) (404). Lovely clean rooms, they are a little on the small side, but perfectly big enough for a city break, when you are only sleeping there, very clean, great décor and again small bathroom, but everything you need incl hairdryer, toiletries etc. The view to the tower was lovely and their wasn't any noise from outside so a lovely peaceful night sleep. Opening the window in the morning whilst I was getting ready, it was great to hear the hustle and bustle outside, but with the windows closed, not a sound! perfect!

We decided to explore and walked to the Eiffel Tower a 10 min walk away. having the Cambronne metro station opposite the hotel is fantastic, easy and convenient way to get around the city and exploring.

Breakfast the next morning, was self-service continental style, plenty to choose, from and beautiful fresh orange juice, the restaurant was again beautifully decorated and clean and tidy, though the man serving wasn't as helpful as he could've been, but we managed fine.

Check out was quick and efficient, with another very friendly gentleman who was happy for us to leave our suitcases all day, while we went out to explore and collect them again later before moving on to our next destination.

Overall a gem of a hotel, great value for money, in a brilliant location for exploring Paris.

  • Stayed: April 2014, travelled on business
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Thank Emma P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valérie V, Responsable réception at First Hotel, responded to this reviewResponded 16 April 2016

Dear customer,
Thank you for taking time to share your experience at the First hotel in Paris.
We are pleased to see that you enjoyed your stay in Paris and we would we be happy to welcome you again next time!
Best regards
Bénédicte

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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