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“very nice room and very nice location”

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Prince Albert Concordia
Ranked #1,282 of 1,798 Hotels in Paris
Olbia, Italy
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“very nice room and very nice location”
4 of 5 bubbles Reviewed 22 November 2011

I staid in Hotel Prince Albert Concordia for 3 nights in november, booked the room by internet only few hours before to arrive and asked for a nice room, and that was! I got room 504, on the 5th floor where you can see the beautiful avenue deumesnil. Equipment was quite nice, even if it wasn't a fridge on the room (but come on, is a 2 stars hotel!). Room has equipped with a flat screen tv, heating, a telephone, an electronic safe (which didn't work too, but staff offered me to change the room for this) a private bathroom with hair dryer and few bath amenities. Bathroom was very nice and spacious (see picture), a shame that it wasn't heated, but didn't caused me troubles. Bathroom also have a window, which is a great thing too.

The building is located on boulevard diderot, few meters from the station Gare de Lyon where you can catch several metro and rer lines, also day & night buses. Although we are near a train station, the area is pretty quiet and have a lot of restaurant and shops nearby.

Common areas are only the lobby (quite spacious) which also have an internet point, and a breakfast room. The hotel also offer internet wi-fi in all the building, which i tried and works very fine.

The breakfast can definitely be improved, even if this is only a 2 stars hotel.

The staff is quite nice, although they should be able to recommend a nice restaurant around the area.

Value for money ? You always have to keep in mind that you are in Paris, one of the most expensive cities in Europe....to be there the price was ok, to be in another city of France, maybe it was too expensive. Anyway I feel to recommend this place to travellers. I've seen many negative comments on tripadvisor about this hotel, which make me thing that it has changed management. The hotel seems in fact to belong to a small chain of hotels in Paris, and maybe it wasn't before. This should be found out....

  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fab10lau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paconcordia, Responsable réception at Prince Albert Concordia, responded to this review, 13 November 2013
Google Translation
Bonjour,
Nous prenons bonne note de vos précieuses remarques. Apporter un service de qualité à nos clients est toujours notre objectif premier.
Nous espérons vous recevoir lors de vos prochains séjours à Paris avec autant d'entousiasme et dans les conditions que vous apprécierez.

la direction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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70 reviews from our community

Traveller rating
    4
    37
    22
    5
    2
See reviews for
20
19
8
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Seattle, Washington
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 9 October 2011

We are travellers from USA and we had booked this hotel many days in advance and agreed upon a 100 euro rate per night for 3 nights. On arriving at Paris, we got welcomed by being robbed out of 50 euros by a gentleman at the train station. So we get to the hotel and checked in with this really sweet receptionist, who was happy to see us and spoke to us very kindly. He mentioned how Paris was not the US and how we shouldn't trust ANYBODY esp. in the train stations. He genuinely felt for us. We had just arrived from London where the place we stayed at gave us a 5% discount if we paid by cash. So I asked this guy if they had a similar policy here and he said they didn't have anything like that but he could give us a discounted rate for 90 euros a night. He also suggested that we pay day by day so that we could add breakfast if needed. We thanked him profusely and took our keys to the room. The room was tiny for 100 or even 90 euros - the bathroom door when opened would hit the window but we figured since everything is expensive in Paris, this was ok. So 3 nights go by without incident.On the next day when we were ready to check out, there was this lady at the front desk who asked us what our room number was and said "ah yes, I want to talk to you". And here is the best part - She asked me why I was only paying them 90 euros a night when we had agreed upon 100 euros? So I went on to tell her about how her employee adjusted the rate for us when we checked in. And then she went on to saying -
She: "How can he do that? He has no authority..."
Me: "Uh...why are you asking me this? He should have talked to you about that."
She: "He didn't. How can you ask him for a discount when we have agreed on a price? You cannot do this, you cannot ask for a discount!"
Me: "What? What does that mean?"
At this point, she was literally yelling!!!
She:"You cannot ask for a discount after you have agreed via email on 100 euros a night"
I was P-Oed now.
Me: "As a customer, I can make requests for anything! Its up to you to let me know if it is possible or not. If you(or your employee) cannot give me a discount, you should have just said sorry, we can't and I would have just paid the 100 euros a night"

And more of the same kind of crap back and forth. I could not believe that somebody who has apparently had 25 years of experience could treat a customer like this! Its like they have no respect for customers and I doubt she even knows what the words "negotiation" or "bargaining" means? How does she shop? Has she never asked for a discount? wtf? I thought it was incredibly ridiculous for her to say that I could not ask for a discount! Anyways, in the end I didn't give up and ended up paying 90 euros for all 3 nights. We were coming back to Paris the week after and I had reserved a room in the same hotel and I promptly cancelled that reservation as well. The last thing I want to do is give these creeps my business again. Turned out that I found a MUCH better place online for 75 euros a night.

If you are like us, that are used to being treated with respect like we are in the USA, you should definitely avoid this place like the plague! I absolutely don't think we should be giving people like this our business but you could, if you like being treated like crap, but I'm sure you are not, so don't go there.

Room Tip: We enjoyed our stay at Gare de l'Est Français. I would recommend going there instead!
See more room tips
  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank rt_advisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Prince Albert Concordia

Property: Prince Albert Concordia
Address: 38 boulevard Diderot, 75012 Paris, France
Region: France > Ile-de-France > Paris > Bercy / Nation , Reuilly
Amenities:
Airport Transportation
Hotel Style:
Ranked #1,282 of 1,798 Hotels in Paris
Price Range (Based on Average Rates): £
Hotel Class:2 star — Prince Albert Concordia 2*
Number of rooms: 25
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