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“Awesome Poor but not for kids” 4 of 5 bubbles
Review of Hotel Molitor Paris - MGallery Collection

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Hotel Molitor Paris - MGallery Collection
Ranked #223 of 1,795 Hotels in Paris
Certificate of Excellence
GreenLeadersSilver level
Toronto
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Awesome Poor but not for kids”
4 of 5 bubbles Reviewed 31 July 2014

We travel to France regularly to see family. This time we wanted to stay in a hotel with a great pool for the kids.
This hotel had connecting rooms, rooms are beautiful not a bad size for Paris, the hotel is centrally located but is a bit of a walk to the Metro. The was no bathtub in our rooms. The room was very quiet. There is a awesome Carrefour (bit like a small costco) near the hotel which was great to pick up snacks, fruit etc. even a stroller when my daughter cut open her foot on the pool door at the hotel.
I also think for Paris, the room is well priced. Our room, although they kept trying to charge us, included breakfast. The breakfast was great but get there early because they do run out and the staff are not overly energetic to replenish the buffet. This is general French service, you will be ignored, there will be dirty tables everywhere and the staff will all be talking at the bar. But this is normal in Paris.
Now the problem, the pools which were totally empty, are not for kids. The staff will tell your children to be quiet and they really don't want them there. We went to the indoor pool which is beautiful, no one was there so they could swim and have fun like a regular kid- until they had a photo shoot with a model enter and they asked us to leave! The guests to leave.
Also keep in mind that they are trying to promote pool memberships to the community so it is not just guests using the facilities. It's weird fit because they are there for fitness while the guests are there to relax.
I think it would be a great place maybe for a couple but we won't be returning with a family.
PS watch your feet on the doors going to the pool they are very sharp on the bottom.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Service
Helpful?
Thank KMech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent M, Directeur général at Hotel Molitor Paris - MGallery Collection, responded to this review, 4 August 2014
Dear Mr./Mrs. KMech,

I want to thank you for taking the time to write a comment following your stay at Molitor. We sincerely appreciate your feedback and be assured that I will immediately see with my restaurant team to correct the experience you had at breakfast. Regarding activities for children, we are indeed working on different type of activities throughout Molitor in order to offer a fun and exciting program.
I sincerely hope that we will have the pleasure of welcoming you again and showing you our improvement. Until then, I remain at your entire disposal.

Best regards,
Vincent Mézard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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864 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
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  • English first
  • French first
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  • Spanish first
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English first
the big blue marble
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed 20 July 2014

Art Deco gorgeous, but I have to wonder how they got 5 stars. The bedding is itchy, the soaps are in dispensers on the wall, the furnishings just a step above IKEA. Like a bargain hotel, everything is designed to maximize the hotel's profit margin.
I love this place but do not feel like I am staying in a luxury hotel. We arrived by car, there was no one to take our bags. We checked in and asked about reserving a table for that evening, both restaurants were fully booked. We went to the pool, there were no chairs left.
I had thought the reasonable price was because its so far from the city center. I was wrong, its because you get what you pay for. And I was happy with our stay, because as locals, we were staying for the pools, which are fantastic. On a hot summer's night, its a bargain at 230€ a night.

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank phread
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent M, Directeur général at Hotel Molitor Paris - MGallery Collection, responded to this review, 21 July 2014
Dear Mr/Mrs phread,

I wanted to thank you for your comment following your weekend at Molitor. I also wanted to take this opportunity to assure you that all bedding and furniture are brand new and created especially for us. We have only used reknowned furniture companies and I am quite saddened by your feedback. Please be assured that there was no bargain done about the furniture.
Nevertheless, I hope that we will have the pleasure of welcoming you agin this summer at Molitor and would love to show you around and visit the hotel.

Best regards,

Vincent Mézard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
PT
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 26 June 2014

The largest 28 C heated indoor and outdoor hotel pools I know of. Art deco remodeled with an artsy, superbly decorated hotel. Large treatment spa with separate f/m sauna, steam bath; workout machines. Membership club for outside visitors.

For once a new hotel with easy to operate, real electric switches – even with sleepy eyes in the dark! None of these iffy sensors one has to have an IT degree to operate. Beds are massive climb-three-feet-up Nordic monsters. Comfortable but not so ideal for short legged guests. A/C worked well, up/down adjustable around 22 C. Clean, no carpet floor. Separate toilet and shower in our room. Again the shower has solid handles. None of these ipad kind of controls one canot make to work without glasses and furious tapping (Palais Hansen Kempinski Vienna – beautiful new hotel but their in-room IT drove us nuts).

Restaurant is excellent, modern French fare, served by exceptionally pleasant staff. The females, that is. They also do the hard work. The men in charge appear more of the snobby, supervising kind. By contrast, hotel reception, pool, spa attendants very friendly and helpful. Roof bar with grandiose view over Paris.

Close to Roland Garros Tennis, Bois de Boulogne, Port d Auteuil, Passy with plenty upscale restaurants, shopping and markets in this bourgeois, Upper East Side kind of 16th arrondissement.

This is not one of these overloaded, snobby luxury palaces but an all round happy, affordable experience and a must for swimmers and workout, health spa lovers. Given the fact that the hotel is only open since about a month, there were few kinks we noticed.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank w p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent_Mezard, Directeur général at Hotel Molitor Paris - MGallery Collection, responded to this review, 2 July 2014
Dear baloisPT,

We sincerely thank you for your pleasant and precise feedback.

We are happy to read that you were able to enjoy all our amenities from Pools to Spa, including hotel and restaurants. We are delighted you found our staff friendly and helpful.

We would be delighted to have you back at Molitor.

Sincerely,
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Copenhagen, Denmark
Level Contributor
139 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed 25 June 2014

The new MGallery Molitor hotel looks dull from the outside but is absolutely interesting from the inside – situated around the old swimming stadium to which all rooms have a view.

The rooms are nice, modern and with high quality – and of course with this modern look-through bathroom... The beds are really good. But there is no real working desk, only a too low, round table. And I had a very hard time finding the switch for the lights over the table and for the bathroom.

The rest of the hotel has a strange mix (not very successful in my opinion) of modern, old, retro and art deco. The worst: a Rolls-Royce in the lobby destroyed by graffiti. Why?

Breakfast service was a disaster. It took more than 10 minutes to serve a cappuccino and my two fried eggs came some 20-25 minutes after ordering them.

And the list price is way far out. At the check-in desk it was displayed as above 400 for a standard room. And breakfast was 35 extra. But afterwards it seems that the room rate at the Accor chain website starts at half that price. Which seems fair.

  • Stayed June 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Torben A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent_Mezard, Directeur général at Hotel Molitor Paris - MGallery Collection, responded to this review, 2 July 2014
Dear Torben A,

We sincerely thank you for sharing your opinion. We are delighted that you enjoyed the rooms and bedding.

We fully admit that interior design is untypical at Molitor. It reflects our history and refers to Art-Deco, Street-Art and Modern design. You may not like it but we are very proud to expose artists like JonOne who tagged the Rolls Royce.

We are really sorry to hear that breakfast service did not meet your expectations. Our team is adjusting every day in regards to clients’ feedbacks so we thank you for giving us the opportunity to improve ourselves.

Concerning pricing policy, we encourage you indeed to book you stay in advance so you can benefit from special offers and promotions displayed on our Accor and MGallery websites.

Thank you for your valuable contribution and we hope we will have the pleasure to welcome you again soon at Molitor.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tokyo, Japan
Level Contributor
197 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
3 of 5 bubbles Reviewed 19 June 2014

When the driver stopped the car and said this is it, we were in disbelieve. Is this a top quality hotel? Judging by the neighbourhood and the outside of the building it is a shady hotel at best. Once inside one is completely puzzled. The style is both modern, retro and art deco at the same time. The central lobby is decorated by a Rolls Royce with graffiti on it.

Without even informing wether I understood French, the clerk at the reception spoke French to me. I handed over my passport (which obviously isn't from France) and still this wasn't a clue for the clerk that I didn't speak French. I had to sign a form and was given a room key. All in French and I didn't understand a word of it. How rude!

All signs in the hotel are in French, which is very confusing. How am I supposed to know I was waiting aimlessly for a service elevator? The sign saying so is only in French! Luckily room numbers are universal and once I found an elevator for public use, it was easy to find my room. The room is modern, beautiful, clean and brand new. All materials are high quality and the room gives a high class feel. This hotel may look doubtful from the outside, once in the room everything is top class! The television is brand new and offers many channels.

It turns out this hotel is built around a once famous swimming pool because all the rooms face the central outdoors pool. It even turns out the bikini was first shown to the world in this very pool in 1946. The neighbours are also famous: next door is the Roland Garros tennis court and at the opposite side of the hotel are a famous rugby pit and a soccer park.

Would I recommend this hotel? If you have to be at once of the sports venues nearby: yes, definitely. If you are in Paris on holiday, you might want a place that's aimed more at none French speaking guests and located closer to the city centre.

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank i0kan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent_Mezard, Directeur général at Hotel Molitor Paris - MGallery Collection, responded to this review, 20 June 2014
Dear Mr. Iokan,


Thank you very much for taking the time to write following your stay at Molitor. I am grateful for your comment and will personnally make sure the different things you pointed out are corrected. Be also assured that I will talk to the front desk team to understand why you had such an experience (they all speak English).
Nevertheless, we are please to see that you enjoyed your stay with us and hope to welcome you on your next trip to Paris.

Best regards,

Vincent Mézard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Epping, New South Wales, Australia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 8 June 2014

Before booking check if work on the hotel is finished and whether there will be any events during your planned stay.
We had been looking forward to visiting the new incarnation of Piscine Molitor for months. Having swum there just before it closed in 1989, and watched the plans for the site evolve, we were keen to check out what MGallery hotels had created. We saw that the pools would only be accessible to the general public as members of an expensive private club or as a school child during three sessions a week; we won’t meet either of those criteria. So we booked a package including breakfast and dinner for one night to treat ourselves, five days after the hotel had officially opened.
All the hotel staff were extremely pleasant and helpful although still settling in. Work continued in and outside the hotel, although this wasn’t obvious from the website or mentioned by staff when we arrived. Only the outdoor pool was available for swimming as the indoor ‘Winter’ pool was empty for a publicity shoot for a sporting goods brand later that afternoon. Again, it was not obvious from the website and we were not informed during the booking process that the indoor pool would be closed.
We enjoyed two swims in the outdoor pool. Heated to 28 degrees, and with the two of us the only swimmers, we enjoyed our ‘laps’. The pool, although marked with lines, is really set up as a hotel pool, rather than one for serious swimming. The maître nageurs were extremely helpful and provided us with fins, kick boards and pull buoys. We were a bit alarmed when a ‘drone’ appeared to be flying over us.
The hotel room was small but not by Parisian standards. The shower was excellent with a well-designed wet area. We had a view of the outdoor pool through the slit-style windows separating the remodelled change room doors. The restaurant, also used for breakfast, has an interesting mix of art deco and graffiti art features. Service staff were very attentive.
Unfortunately, although featured on the website, the rooftop bar was not open. We were able to take the lift to that level but were stopped from taking photographs, apparently because of concerns we were taking images of the publicity shoot.
Located between Roland Garros for tennis and Stade Jean Bouin for rugby (we saw the Stade Francais team having a pre-match lunch), with Parc des Princes just a little further south Hotel Molitor may be a good base for spectators in the future.
Hotel staff responded very quickly to our email highlighting our concerns. We were reassured that the ‘drone’ had left once it was realised that there were swimmers in the pool and that no images were taken. We will have to trust their word on this. Worth checking whether any events are planned during your stay and if work on the hotel is completed. Events may restrict your access to hotel facilities and you may not be able to circulate freely.
Could the original site have been better preserved and still transformed? Quite possibly.

  • Stayed May 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Megan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent_Mezard, Directeur général at Hotel Molitor Paris - MGallery Collection, responded to this review, 2 July 2014
Dear Megan P,

We sincerely thank you for sharing your opinion about your stay. As one of our first clients your feedback is very important to us. We are happy you found the staff helpful and reactive. Also, we thank you for you positive comments about the room, the restaurant and the location.

Pools are reserved for clients and members. Winter pool may be privatized or used by school children at some dedicated time schedule but summer pool is opened and heated 28°C all year long.

Your satisfaction is key to us; we hope we will have the pleasure to welcome you again soon.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Molitor Paris - MGallery Collection

Property: Hotel Molitor Paris - MGallery Collection
Address: 13 rue Nungesser Et Coli, 75016 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Passy
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #223 of 1,795 Hotels in Paris
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hotel Molitor Paris - MGallery Collection 5*
Number of rooms: 124
Official Description (provided by the hotel):
Famed for its 2 swimming pools, since the 1930s the Molitor has been the place to be in Paris. The Molitor reopens in May 2014 with its spirit and architecture intact. With views of the summer pool, the 124 rooms at the 5-star MGallery hotel invite you to discover this wonderful location: enjoy relaxing in the spa, swim in the indoor pool, share a cocktail on the rooftop or savor the menu dreamt up by 2 generations of Meilleurs Ouvriers de France. Relax: you are at the Molitor. ... more   less 
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