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Hotel WO - Wilson Opera
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Reviews (1,621)
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All reviewsgare steiffel towerlazare stationrooms are smallbalcony roomquiet streetgaleries lafayettean upgradeclassic roomthe hotel staffboutique hotelwalking distanceour honeymoontop floorbreakfast was deliciousconvenient locationfantastic hotel
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560 - 565 of 1,621 reviews
Reviewed 21 January 2014

Great hotel thank you very much for having us for our 2 night stay!

After arriving at Gare Du Nord we quickly got a taxi and was at the hotel within 30mins after getting off the train. We arrived at the hotel at around 12:30pm and were checked in early.

Room was small but there was everything you needed and very modern, very clean. We were not lucky enough to get a upgrade like all you lucky people, but we understand that's the way it goes :)

There are 3 metro stations which are very close and very easy to use, Saint Augustin goes straight to Trocadero for the Eiffel Tower. The hotel is in a great location, with the lourve and other attractions in walking distance.

Thank you very much!

  • Stayed: January 2014, travelled as a couple
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Thank mrmrscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sébastien G, BAPTISTE / RECEPTION at Hotel WO - Wilson Opera, responded to this reviewResponded 22 January 2014

Bonjour,

We are really glad and appreciate your superb review about your experience at the Hotel WO.

Yes, you are absolutely right; our rooms are not very big.

However, we make sure that our high expectations in terms of cleanliness and comfort are met every day! This is just so essential for us and our customers.

Concerning the upgrade, we are only able to do it when we have rooms available. (Lately, the WO has been fully booked all the time! We do our best every time we can :)

The team of the WO looks forward to welcoming you back anytime soon in 2014!

Kindest Regards,

Baptiste

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2014

2 night stay with upgrade to a room with a balcony looking at Eiffel Tower. Room and bathroom(with bath) very clean and tastefully furnished. Staff on reception extremely helpful with useful tips and always happy to help. Great hotel.

Room Tip: superior room with balcony lovely if you want a view, if not im sure a normal room would be fine.
  • Stayed: January 2014, travelled solo
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2  Thank gbaxter123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sébastien G, BAPTISTE / RECEPTION at Hotel WO - Wilson Opera, responded to this reviewResponded 12 January 2014

Bonjour,

Thank you very much for sharing your wonderful comments on TripAdvisor ! We are thrilled that you enjoyed your stay with us at the Hotel WO!

How wonderful that the hotel and the service were up to your expectations. Thank you for your enthusiasm towards the staff, I will certainly not fail to share your feed-back with them.

We truly hope to see you back soon. Until then, the entire team of the Hotel WO joins me to wish you a very happy New Year 2014!

Kindest Regards,

Baptiste

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2014

A small but cosy hotel, which made our stay in Paris memorable. The hotel is located near St Lazare trains train station and around 10 mins walk to major malls such as Printemp and Galleries Lafayette. The free wifi is very useful though it was a bit buggy on the last 2 nights of our stay.

They were very prompt in replying to our email queries and always putting on a smiley face. The housekeeping ladies were very cheerful too. Thanks for keeping our room spick and span everyday! Also the lil chocolate during Xmas. :)

The reception staff were very helpful, patience and friendly as we needed assistance in booking local tours and buying tickets to the Opera Garnier. We felt so bad for troubling them and giving them more work. Big thanks for the positive attitude and making our stay in Paris enjoyable.

We will definitely come back next time.

  • Stayed: December 2013, travelled with family
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2  Thank Charlotte_Mumsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sébastien G, BAPTISTE / RECEPTION at Hotel WO - Wilson Opera, responded to this reviewResponded 12 January 2014

Bonjour,

Thank you so much for this lovely review on Trip Advisor.

Even before guests arrive we start a relevant work for you to have a pleasant stay at the Hotel WO.

We are glad you found our business “A gem in the beautiful city” and you enjoyed your time with us. Thanks for your detailed review.

Please contact us directly for your next trip in Paris that would be a pleasure to welcome you again.

Kindest Regards,

Baptiste

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Reviewed 7 January 2014 via mobile

First of all thank you all guys for the positive attitudes and smiling faces, it's the most important thing that many people lack in France. Baptist, such a great person, always helpful for any kind of information. Thank you housekeeping ladies for the tidy and clean room everyday :)

Although the rooms are small, the quality of the hotel covers this only negative. Great location! You can walk or take the metro to attraction areas and as it's next to train station you may go to airport by train.

To sum up, we'll stay again once we're back and the hotel is a good one and it is as it seems in the pictures.

Stayed: January 2014, travelled as a couple
Thank Burcu K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sébastien G, BAPTISTE / RECEPTION at Hotel WO - Wilson Opera, responded to this reviewResponded 12 January 2014

Bonjour,

Thank you so much for this great review on Trip Advisor.

I do remember you! I am glad that the team and I fulfilled your expectations.
It was always a pleasure to see and help you! :)

We hope to have the pleasure to welcome you back soon! We would be delighted to have you again this year.

Please feel free to contact us directly for your next reservation.

Kindest Regards,

Baptiste

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2014

From the moment we arrived we were made to feel welcome by all the hotel staff. We were upgraded with a balcony to our superior room as it was our honeymoon - this was very much appreciated by us. The room, although small was beautifullydecorated, as was the whole hotel. The bedlinen , towels and toiletries were all exceptional. I had arranged for a bouquet upon our arrival and the hotel did not fail me as the flowers were beautiful for my wife. The location was ideal for walking to all the attractions and with its many bars/cafes nearby there was always somewhere to eat and drink. We would very willingly go back again to the Hotel wo - Wilson opera.

  • Stayed: January 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Samantha O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sébastien G, BAPTISTE / RECEPTION at Hotel WO - Wilson Opera, responded to this reviewResponded 12 January 2014

Bonjour,

Thank you so much for this super review about your experience at the Hotel WO.

We are thrilled that we met your requests and your expectations for your honeymoon!

Thanks for your review again, compliments and for willing to come back at le WO. We feel really honored by it. Therefore we hope to welcome you back soon.

Kindest Regards,

Baptiste

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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