I made a reservation with this hotel in November, 2013 which I cancelled by phone with their reservation desk. I was told the matter was taken care of by Jakub Kajtmano, with whom I had been corresponding via email and phone. I told him we had found other accommodations.
On the date of our scheduled visit - July 18, 2014, I received an email from the hotel stating they were charging me $498.00 for an uncanceled reservation. I emailed them immediately and my husband and I went by the hotel to inform them that the reservation had been cancelled - in November, 2013. Now I must take the time to go through the dispute process with my credit card company. Be wary of making a reservation here. We stayed at a bed and breakfast down the road from here - White-Palaccio L'Orangerie, which I highly recommend, by the way.
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