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“Good location, but small rooms, bad service & parking” 3 of 5 bubbles
Review of Mercure Versailles Chateau

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Mercure Versailles Chateau
Ranked #13 of 26 Hotels in Versailles
Povazska Bystrica, Slovakia
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Good location, but small rooms, bad service & parking”
3 of 5 bubbles Reviewed 13 September 2013

This was my second stay in this hotel. Its location is just perfect as it is very close to the Chateau Versailles as well as to many restaurants and small local shops.

Unfortunately the parking in the underground garage is rather difficult - you have to order the place quite in advance, the entry is ok for small cars (SUV or business class cars won't fit!), the ceiling is ~1,9m height and in the area where normally 4 cars would park are placed up to 10 cars.

The service is unbelievable (at least guys I met). The check out and preparation of invoice was done in few attempts as my invoice still contained some "additional" items.

Breakfast for 14EUR is expensive, especially considering the offer (just some croissants, baguettes, jams, hams, yoghurts) and its quality.

Room I had this time was same nice as the room I had ~1 year ago (but it is small!!!), but the noise I had to listed to because of the building ventilation and waste pipes, which were just on other side of one of my walls, made my head aching each morning. If you can, avoid room 402 or rather any room with number ending on "2".

The room price differs for each day of my stay - starting with ~119 on Sunday, up to 155 on Wednesday. This is just not nice.

Room Tip: Avoid rooms ending with number "2" - they are just too loud because of the building ventil...
See more room tips
  • Stayed September 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank johnnyho_svk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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493 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 6 September 2013 via mobile

The hotel location is fine, for business and evenings out. This is a typical city hotel, small rooms and the tightest car park!

There is no bar and the breakfast is very basic buffet which you're charged €14 for! - complete rip off!

I'd stay again but I'd avoid breakfast like the plague

  • Stayed September 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JimmyJama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guernsey, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 4 September 2013

Lovely renovated throughout, spotlessly clean, good location for the Chateau & eateries which are all along the street, reception very helpful and friendly and English speaking. Rooms on the small side but smartly decorated. Openable windows. Residential quiet street. Didn't do breakfast as ate out, but little kids eat for free so were able to take food for them.

Main downside: aircon made a scraping noise alternating every 5 or 10 minutes all through the night. Will keep some people awake. Staff knew of this problem, offered us discount. We also couldn't have the window open through the night as had little kids in the room and it was hot outside.

Also, there is no bath; wifi (although free) keeps kicking you out after only a few minutes; breakfast not included & expensive.

Parking is provided at a fee but we had to park elsewhere as had a roofbox - but found a secure site very close.

Recommend as a short stay hotel.

Room Tip: Ask for a room without a noisy air con
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  • Stayed September 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank susiec811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
2 of 5 bubbles Reviewed 3 September 2013

Comfortable stay but the house keeping was inconsistent ......,hot breakfast which one has paid for was always over much before the deadline.The ac in the room made loud sounds all night.Once we had tea and coffee downstairs at the lobby and the receptionist made it happily.Later we were charged for it.They should have told us before serving.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Rachna68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 18 August 2013

Visiting with friends and family we had access to a number of rooms - invariably they were all on the small side but hey this is just a "sleeping factory" offering, clean, comfortable "value for money" accommodation close to one of Paris' main attractions - the magnificent Versailles Palace. The Hotel is situated in a great area for restaurants and ambiance. Nice "no fuss" breakfast with simple fayre. Friendly and helpful staff - a big thank you.
Paris lives up to its reputation is a "must see" city but can be eyewateringly expensive - you have been warned. You only live once!

Room Tip: This Hotel is situated is a quiet part of town so you should get a good nights sleep free of traffic...
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  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GordonfromPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cannock, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 10 July 2013

Nice hotel, quiet, in a good location. Room was smallish, but very clean with an excellent shower. Would use again. Only negative would be high cost of a very average breakfast option. Don't let this put you off though, just go elsewhere to eat !

  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank baggieman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BONOMOJ, General Manager at Mercure Versailles Chateau, responded to this review, 24 July 2013
Dear Guest,

Thank you for taking the time to post a Trip Advisor Review following your recent stay at Mercure Versailles Château.
I am glad to hear overall of your thoughts that you enjoyed the hotel. The breakfast is an extra of 14€, this is a buffet made of a selection of organic food, and plenty of other great products.

We look forward to your next visit.

Kind Regards

J.BONOMO
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
1 review
2 of 5 bubbles Reviewed 18 June 2013

We stayed on the bottom level, just a few meters from the reception area. We could hear phones ringing and people checking in and out the entire time!
I didn't get recognition or bonuses for being a gold Le club member. I would not stay here again

  • Stayed June 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Snellymok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BONOMOJ, General Manager at Mercure Versailles Chateau, responded to this review, 20 June 2013
Dear Guest,

Thank you for choosing our hotel to stay in Versailles. I am disappointed that you did not totally enjoy your stay . I read your comments carefully and took good notice of them, it is always constructive for us to have the feedback of our guests and we appreciate you took the time to give it.

Sincerely,

J.BONOMO
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Versailles Chateau

Property: Mercure Versailles Chateau
Address: 19 rue Philippe de Dangeau | Angle rue Montbauron, 78000, Versailles, France
Region: France > Ile-de-France > Yvelines > Versailles
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #13 of 26 Hotels in Versailles
Price Range (Based on Average Rates): £
Hotel Class:3 star — Mercure Versailles Chateau 3*
Number of rooms: 60
Official Description (provided by the hotel):
The Mercure Versailles Chateau is located in the heart of Versailles, within easy reach of the three stations that connect to Paris and the airports, and close to the business district, museums and monuments. Offering 60 airconditioned rooms, including 8family rooms (please contact the hotel directly to book one of these) and 3 rooms for guests with limited mobility, the hotel also features a meeting room and an undercover pay car park, subject to availability. Public swimming pool nearby. ... more   less 
Reservation Options:
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Also Known As:
Mercure Versailles Chateau Hotel Versailles

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