We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel de la Cite Carcassonne - MGallery Collection
Ranked #2 of 39 Hotels in Carcassonne
Certificate of Excellence
Boulogne sur Gesse, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Ideal location”
Reviewed 4 April 2014 via mobile

Just back from an overnight stay, fantastic. Beautiful garden room, spacious bathroom, all you could ask for. A superb location as you get to appreciate the cite without the crowds. Breakfast was a feast of fruit, cheese, preserves, bread along with eggs and crispy bacon. The staff were very pleasant and helpful. We loved the journey from the car park to the hotel. One night stay as good as a week away.

Stayed April 2014, travelled with friends
Helpful?
Thank Lynne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,482 reviews from our community

Traveller rating
    1,002
    329
    103
    33
    15
See reviews for
311
874
30
35
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (236)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 March 2014

This hotel is in the most amazing location. The rooms were fabulous - you can even take a bath while gazing out over the wall. Carcassone itself is a fantastic destination - like stepping into a scene from 'Game of Thrones'. Absolutely loved our stay.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank erin m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cumbria
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 March 2014

I rarely result to superlatives in feedback, but in this case they are all true. We had a truly memorable stay, mainly due to the superb staff and stunning accommodation. The reception staff were faultless and the restaurant staff were equally attentive. A special mention for the maid service – so helpful – and the service to the car park; it was amazing to be greeted by a personal taxi on our arrival! Our room was truly beautiful; the paintings remarkable. Iconic location - perfect for a special occasion.

Room Tip: We stayed in the Neo Gothic suite complete with oak panelling and painted murals; absolutely stunnin...
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank miltonCumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hangzhou, China
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 February 2014

Hotel staffs are quite nice and helpful. We park cars outside the castle and hotel arrange a staff to drive us to the hotel. Recpetionists are very nice. They recommend some nice restaurant and make reservation for us. The hotel is in the castle, therefore it's very convenient to walk around and enjoy greet sight here.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kelly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ho Chi Minh City, Vietnam
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 10 February 2014

Excellent service by this Accor hotel. Very polite, friendly and efficient staff. Well appointed rooms, clean, neat, safe and secure. Very good breakfast. Located within the castle. Slightly expensive but you get money's worth. Highly recommended.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nik_d_in_2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 16 January 2014

I recently stayed at this quite unique Hotel, I can only describe as "a very special place indeed"
The staff were wondeful and so charming, superb bedrooms and an exceptional Breakfast selection.
I will definately re-visit very soon.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FoodyIrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 10 January 2014

We stayed at this 5 star hotel in early January and were not disappointed. The rooms were spacious and nicely appointed, clean updated bathrooms, attentive and accomodating staff and a gorgeous setting. The hotel is located within the castle walls of the city of Carcassonne and there are many little shops and restaurants within a short walking distance from the hotel entrance. They also have their very own Michelin star restaurant although we did not try it on this visit but look forward to that next time around. Excellent experience for us, the room prices were reasonable and we will definitely visit again.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jalex07216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fbonturi, Directrice Adjointe at Hotel de la Cite Carcassonne - MGallery Collection, responded to this review, 14 January 2014
Dear Guest,

Thank you for taking the time to post your positive feedback of your recent stay on TripAdvisor.

We are pleased that you enjoyed our fantastic location inside the Medieval Citadel. Your description reflects the feeling we would hope all our guests experience.

We hope to have the pleasure to welcome you back in the near future, may be in summer to enjoy our 1* Michelin restaurant “La Barbacane” al fresco.

Yours sincerely,

Fleur Bonturi
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Carcassonne hotels
0.2 mi away
Hotel du Chateau
Hotel du Chateau
#4 of 39 in Carcassonne
4.5 of 5 bubbles 734 reviews
0.1 mi away
Best Western Le Donjon Les Remparts
2.2 mi away
Hotel La Bastide Saint Martin
Hotel La Bastide Saint Martin
#1 of 39 in Carcassonne
4.5 of 5 bubbles 288 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Hotel du Pont Vieux
Hotel du Pont Vieux
#3 of 39 in Carcassonne
4.5 of 5 bubbles 399 reviews
0.3 mi away
Mercure Carcassonne La Cite Hotel
0.4 mi away
Hotel des Trois Couronnes
Hotel des Trois Couronnes
#11 of 39 in Carcassonne
4.0 of 5 bubbles 604 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel de la Cite Carcassonne - MGallery Collection? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel de la Cite Carcassonne - MGallery Collection

Property: Hotel de la Cite Carcassonne - MGallery Collection
Address: Place Auguste-Pierre Pont, 11000 Carcassonne, France
Region: France > Occitanie > Aude > Carcassonne
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Carcassonne
#1 Romantic Hotel in Carcassonne
#2 Family Hotel in Carcassonne
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hotel de la Cite Carcassonne - MGallery Collection 5*
Number of rooms: 59
Official Description (provided by the hotel):
Standing between two historic landmarks, the Roman Chateau Comtal and the Gothic Basilica of Saint-Nazaire, the Hotel de la Cite is set in its own glorious gardens. With its solid stone walls, wood paneling and stained-glass windows, the Hotel offers luxurious hospitality and award winning cuisine in its two restaurants. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, TravelUp, Priceline, Ebookers, Traveltool, S.L.U., TripOnline SA, Evoline ltd, Cancelon, getaroom.com, HotelQuickly and Hotel.de so you can book your Hotel de la Cite Carcassonne - MGallery Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
De La Cite Hotel
De La Cite Carcassonne

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing