Just back from a four night stay at this hotel, I'll start with the positives....the location is excellent, just a few minutes walk from the medieval city. We stayed in a ground floor room with doors that opened on to the garden which was lovely. The room was perfectly adequate with tea and coffee making facilities, air conditioning and a lovely bathroom but no safe. The breakfast was also good with indoor and outdoor seating. So far so good....the only real negative was the extremely unfriendly and unhelpful staff. There must be a clause in their contract that forbids them to smile...although when you're charging someone 20 euro to BORROW an adaptor there isn't much to smile about...I hate to end on a negative note so while the service wasn't great the location more than made up for it.
- Official Description (provided by the hotel):
- 5 minutes walk from the medieval quarter and 10 minutes from the Canal du Midi and the lower city, you will find the Mercure Carcassonne tucked away in a leafy corner. The hotel features a restaurant, a garden, a bar with a fireplace, 80 rooms (all non smoking) and 3 meeting rooms. The hotel has two private secured and free car parks. Whether for a business trip, a holiday or a conference, our hotel is a wonderful place to stay. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Carcassonne Porte De La Cite Hotel Carcassonne