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Mercure Carcassonne La Cite Hotel
Ranked #10 of 39 Hotels in Carcassonne Center
Reviewed 3 July 2014

I loved this hotel. It is located right at the gate to the city, has on site parking and every convenience of a modern hotel. The breakfast was great and the staff very helpful. Our took had a garden view near the swimming pool and frankly from my perspective, this is the best value for money hotel in town.

Room Tip: Try for a ground floor garden room
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  • Stayed: June 2014, travelled as a couple
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Thank Raymond D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 July 2014

Our city break to Carcassonne was greatly enhanced by our choice to stay at this hotel. The room was comfortable and spotlessly clear. Air conditioning was very welcome indeed. The location is ideal as it is a short walk to the main entrance to the Cite. It was lovely to come back to a relaxing hour by the pool and a cooling swim after a long day's sightseeing and cycling. The food is of a high standard, although on busy evenings the wait to be served is a little long. Breakfast a tad pricey, but the choice is terrific and of high quality. We found the staff to be very helpful and would highly recommend this as a great base from which to explore the Carcassonne area and the Canal du Midi.

Our room had a wonderful view of the Cite at night when it is illuminated and looking like something out of a fairy tale. Loved the trip and would go back.

Room Tip: A room overlooking the garden and pool area.
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  • Stayed: June 2014, travelled as a couple
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Thank ebontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

You certainly dont want to be inside the old city, so this is perfectly located 2 minutes from the main entrance. You simply walk across the car park and you are there. Yhe property is well decorated and should be classified as a low 4 star. Small reception and cosy lounge bar. Restaurant served breakfast and dinner. Can get very busy in the morning especially at weekend. Rooms are what you expect, with air conditioning, tv, and walk in shower. Plenty of secure car parking.

Stayed: June 2014, travelled as a couple
Thank HughDownie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

We got there in the evening with no reservation. To our surprise we were upgraded an got a free breakfast. The hotel is walking distance to the old city. In the morning we were able to leave the car in the hotel's parking while touring the old city.

  • Stayed: June 2014, travelled as a couple
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1  Thank Yeh r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014

I visit here each year with my mother. We go back for many reasons and it never disappoints. We had a wonderful time again this year and will continue to return and recommend as long as this service continues. The hotel is so close to La Cite, has lovely food, is homely but not claustrophobic and has a lovely swimming pool. Michel in the restaurant is a star and always makes us feel very much at home. Olivier on the main desk is always efficient and ensures our stay is perfect. You cannot go wrong with this hotel if planning a trip to Carcassonne.

  • Stayed: June 2014, travelled with family
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3  Thank IrelandMariaG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2014 via mobile

Enjoyed my stay at this hotel. Facilities were very good and the room was a very good standard. Front of house were frosty enough and not too accommodating when residents wanted a drink as early as 10.pm! That said their salad system was very good ( although €15 for breakfast is cheeky) and I would stay there again.

Stayed: June 2014, travelled with friends
Thank Beeben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

We were in Carcassonne as a part of our trip through the south west of France and were once again very happy with our choice of a Mercure hotel.
The location is perfect for the Cite which is only a short stroll through the attraction's car park.
We were on the first floor which was quite spacious and very comfortable and gave us a glimpse of the magnificent Cite from our terrace.
Highly recommend the English language guided tour (one per day) and a walk down to the town centre and the wonderful old bridge that spans the river.
The restaurant was very nice, (tried the Cassoulet) but we were a little disappointed with the front desk staff who, with one exception, were neither warm nor particularly friendly.
Don't forget, seniors get breakfast free in Mercure hotels in France!

Room Tip: Ask for a room with a view of La Cite. Don't order the cassoulet unless you are very hungry!
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  • Stayed: April 2014, travelled as a couple
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Thank Ron R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Carcassonne La Cite Hotel

Address: 18 rue Camille Saint Saens, 11000 Carcassonne Center, Carcassonne, France (Formerly Mercure Carcassonne Porte de la Cite)
Region: France > Occitanie > Aude > Carcassonne > Carcassonne Center
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Carcassonne Center
#5 Luxury Hotel in Carcassonne Center
#6 Romantic Hotel in Carcassonne Center
Price Range: £79 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Carcassonne La Cite Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
5 minutes walk from the medieval quarter and 10 minutes from the Canal du Midi and the lower city, you will find the Mercure Carcassonne tucked away in a leafy corner. The hotel features a restaurant, a garden, a bar with a fireplace, 80 rooms (all non smoking) and 3 meeting rooms. The hotel has two private secured and free car parks. Whether for a business trip, a holiday or a conference, our hotel is a wonderful place to stay. ... more   less 
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Also Known As:
Mercure Carcassonne Porte De La Cite Hotel Carcassonne

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