Having wanted to visit Carcassonne for a number of years this became reality last week and I must say how much we enjoyed our stay in the hotel Le Donjon, and the Cite.
Having parked outside the walls on arrival my wife and I walked up to the hotel and checked in .
Contrary to previous reviews, I must say that our welcome was very professional and friendly, we were advised about the parking outside the walls and how we could bring our car into the secure hotel car park, after 7.00pm.
The receptionist suggested we move our car from the public car park to the hotel car park outside the walls, this was free.
This we did and we were given a warm welcome by Pauline the receptionist at the car park and within minutes a small van arrived to transport my wife and I, plus bags, to the hotel.
The driver / porter was very pleasant and informative, quite a good driver as well considering the very narrow streets and loads of tourists.
(It was interesting to note that the public car park was free for the first hour, ideal if you just want a quick visit or want to check out locations etc)
We were advised that at 7.15 pm we could drive our car in a small convoy through the medieval streets to the hotel, this we did and it was quite an exiting experience. The hotel do however charge for the facility of parking in their secure car park ! about 14 euros, worth it for the experience,as good as anything in Disney and for real.
We were directed to our room which was in one of the hotel buildings, above the wine bar.
The room ,on the top floor, was very clean, nicely furnished and full of french charm.
There was no noise from the wine bar and the room was of a good standard and had some nice touches, including an old beam that you had to get over when going to bed.
There were tea and coffee facilities in the room and further supplies readily available from reception if required.
We did not eat in the hotel itself apart from breakfast, which was very comprehensive and catered for most tastes and appetites.
Service was good and the quality of food on offer very acceptable.
Well worth a visit and I hope to return one day.
- Official Description (provided by the hotel):
- 3 star hotel in the heart of the medieval citadel of Carcassonne. ... more less
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- Also Known As:
- Best Western Hotel Carcassonne
- Best Western Carcassonne
- Carcassonne Best Western