We didn't start well.......we were booked into Ramparts, which is down the road from the Hotel we booked! Our room wasn't available till 3.30pm which was quite inconvenient since we arrived at 2.45pm. Our case went missing for an hour and a half because of poor communication, so we started our visit poorly. Such a pity, because we wasted an hour and a half of sight seeing in the meantime. Not sure we would ever stay in this Hotel Again, because of our disappointment. I's a competitive world out there, so Best Western should smarten up!!
- Official Description (provided by the hotel):
- 3 star hotel in the heart of the medieval citadel of Carcassonne. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Hotel Carcassonne
- Best Western Carcassonne
- Carcassonne Best Western