I was staying at this hotel on business and due to a late flight I arrived several hours late at 11pm. I had phoned the hotel in the early evening to advise them of the delay and they arranged a most delicious dinner to be left for me with the night manager. Salad, Cheeses, Fois Gras, Saucisson and various other things plus dessert and a choice of wine. They really made an effort to ensure a day of flight delays ended on a nice note for me! He looked after me very well and really went above and beyond the call of duty, making sure I was happy and well fed!
It is rare these days to get such individual care and I really thank the hotel for this.
The property itself is in a very beautiful historic town, and is an old building full of character but with all modern conveniences. Certainly I will will return soon.
- Official Description (provided by the hotel):
- 3 star hotel in the heart of the medieval citadel of Carcassonne. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Hotel Carcassonne
- Best Western Carcassonne
- Carcassonne Best Western