Booked a superior room for 3 nights. On arrival we were told we had been upgraded which means they had given our room to somebody else. The suite we were shown, decorated in a jaundice yellow and rather depressing, had a study as the first space, a sitting room, an adjoining bedroom and a bathroom. We realised before we had unpacked, the bathroom though large had no toilet. The toilet was off a door in the study and although a large space had no basin. Realising we, not so young, might use the loo at night, didn't fancy a 25 step trek from loo to bathroom. We asked if they had another room (our booked room had been given away). We were shown a lower grade room and decided we would stay put.
The following morning, eating a very ungenerous and expensive breakfast in the dining room, the proprietor Madame approached our table and asked why we were not happy with the room. A conversation ensued about toilet/ bathroom etc until my husband said he had had enough about the subject and could we be left to get on with our meal.
Later I went to the front desk to ask about the weather forecast and Madame, who was there, said as we were not happy with her hotel she wanted us to leave. She would find us another hotel. I was shocked and went to my husband back in the room. We agreed as we only had two more nights why should we leave. Coming back down to go out for the day, again Madame harangued us very aggressively. We did not respond in kind. My husband offered his hand and suggested to Madame we should be 'friends' and we went out! Beware of incurring Madame's displeasure. You too may be made to feel as unwelcome as we were.
- Official Description (provided by the hotel):
- The tranquil Domaine d'Auriac Relais et Châteaux, welcomes its guests to calm and comfortable surroundings.It is set a mature 3000 years old park, an idyllic haven of greenery on the Mediterranean doorstep encircled by the black mountains and the stunning southern region of the Corbières.The are two smooth-watering restaurants "Bernard Rigaudis" and "Le Bistrot d'Auriac" available for food lovers.An 178 holes golf course, swimming pool and tennis court will all go towards making your stay both an enchanted and relaxed one.It is a stunning location at the foot of the "Cite de Carcassonne" with the "Canal du Midi" nearby. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ebookers, TripOnline SA, Evoline ltd and 5viajes2012 S.L. so you can book your Le Domaine d'Auriac reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.