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“Busby Berkeley stairs”

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Hotel Soleil Terminus
Ranked #24 of 39 Hotels in Carcassonne
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Busby Berkeley stairs”
Reviewed 3 November 2013

Spent a pleasant couple of days here. The lobby's one of the highlights, comfortable in a faded way, with a magnificent marble double staircase for that grand entrance. Helpful staff, clean quiet room and a decent breakfast. Minor reservation on the basement pool - bit chilly for my liking. Great location next to SNCF station, canal & airport bus stop, adjacent to Bastide and twenty minutes walk to Cite. Well worth checking out.

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Wirral
Level 5 Contributor
65 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 27 October 2013

Stopped off overnight en route to Collioure. Having stayed in Carcassonne before, we liked the look and location of this hotel. Grand, spacious lobby and we had a big room with views over the 'Place' in front of the railway station and also over to the 'Cite'. Nice surprise is that the hotel has a swimming pool - which we would have used if we had more time. Comfortable bed and big bathroom. Feels dated and a bit faded, but that's all part of the hotel's charm.

  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank FrankWirral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sabadell
1 review
Reviewed 25 September 2013

POSITIVE:
The people at the reception were always very kind and helpful.
The situation of the hotel is perfect.
Free wifi in your room.

NOT SO POSITIVE:
Our toilet didn't smell nice, we guessed it was the pipes (the hotel is 99 years old!) because it was indeed clean and it just smelled in the afternoon.
The hotel entrance is very nice but the door is quite heavy and there's a big step just in front of it and some 2 or 3 additional steps before you reach the reception.
The breakfast was ok but could have been better. There were no big spoons, so you had to eat your cereals with a small spoon, for instance. It was rare that you already found a serviette on your table, you had to go and pick one yourself.
The spa zone was a little poor, with just 2 nice deck chairs and the rest being normal chairs. The swimming pool was ok, but the jacuzzi was too small (and a little too cold). And then you had nothing else there! Except for a sauna, which you had to pay additionally.

But these are mostly small details. I definitely got a good general impression and I would recommend the hotel anyway.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank CarminaVM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montrose, United Kingdom
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 September 2013 via mobile

Stayed here for 3 nights....yes a little dated but room was adequate for a base....good comfy bed,hot water,clean towels every day and helpful staff.
Good Bistro next door and cafe on the corner does simple cheap breakfast.
Stay here if you just need a place to rest your head and get clean...otherwise spend more money and choose a more upmarket modern place...price we paid was just right for this hotel.
Lovely entrance hall with great features throughout...our room had beautiful light fittings and 4 floor to ceiling doors which were stunning...
Give it a go....

Stayed September 2013, travelled with friends
Helpful?
Thank Rosemary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 September 2013

Terrible welcome, booking was made specifically for availability of parking for our expensive motorcycles, yet they initially refused - inability to listen!
They even insisted on payment before even seeing the rooms - despite pre-booking - seemed they assumed us to be dishonest, never before been so insulted at a hotel reception!
Dirty rooms - dog hairs on carpet, dirty bathrooms & toilets - not resolved despite showing receptionist and requesting cleaning!! Rooms not equipped for number of occupants.

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  • Stayed September 2013, travelled with friends
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Helpful?
1 Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Carcassonne hotels

Upland, California
Level 6 Contributor
581 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
Reviewed 6 September 2013

Beautiful lobby; high-ceiling rooms. Conveniently right at the train station but still walking distance from the Cite that's Carcassonne's primary tourist calling. Also right next to the beautiful canal du midi.

Good staff; good English

But...VERY low water pressure. I think I'll be home before the long, thin tub fills. And a looooong time to GET hot water.

NO AIR CONDITIONING, No mini bar.

Free internet for 12 hours with a squirrely login/logout process.

But close to supermarket where you can purchase drinks

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiwi on tour
Level 6 Contributor
182 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 26 August 2013

Having spent 38 hours travelling via Air & Trains from New Zealand to reach our hotel. It looked very grandeur int he front entry / foyer area - unfortnately thats where the grandeur stopped. Dad and son rn hotel, reasonable reception on arrival, bt at French pace. It did have a pool which helped wash away travel weary woes and the 38 deg temps.. Rooms definitely are outdated and could do with updating. Couple quirky touches in the rooms , furniture styled from the 80's. the room was clean enough , no fans or Air cond. Breakfast if included is very good - plenty to chose from - probably one of the better on this tor through France. Would definitley rate this 2-3 star max.

  • Stayed July 2013, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
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Helpful?
1 Thank mccdzyne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Soleil Terminus

Property: Hotel Soleil Terminus
Address: 2 avenue du Marechal Joffre, 11000 Carcassonne, France
Region: France > Occitanie > Aude > Carcassonne
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
#8 Luxury Hotel in Carcassonne
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Soleil Terminus 4*
Number of rooms: 108
Official Description (provided by the hotel):
Hotel with restaurant & bar, set in early 20th century historical landmark; near Canal du Midi. ... more   less 
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Also Known As:
Du Soleil Le Terminus Hotel

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