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“Carcassone Break”

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Hotel des Trois Couronnes
Ranked #11 of 39 Hotels in Carcassonne
Stratford-upon-Avon
Level 5 Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Carcassone Break”
Reviewed 8 September 2013

We booked our 5 day break at this hotel on the Internet. The siting of the hotel was stunning, with views out over the Cite and the river.
We were given room 17 the first night and although it was clean, it was very small, with hardly room for a double bed. It looked out at the back of the hotel over a small car park and a brick wall. We arrived at about 11am but weren't allowed in the room till 3pm. We complained the next day saying that this was not a 4 star room in 4 star hotel! Immediately we were given an alternative room - which must have been free all night!
The new room was excellent, at the front of the hotel, much larger, and with a small balcony looking out over the Cite. We spent a very pleasant stay there after the first night.
We didn't eat in the hotel - there are plenty of restaurants in the town (of all grades) to choose from.

Room Tip: Don't accept room 17!
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  • Stayed August 2013, travelled as a couple
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Thank LindaandPeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Pretoria South Africa
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 September 2013

Very well situated hotel between the medieval city and the Bastide righ at the Pont Vieux. My room was quiet and comfortable and the staff were friendly, helpful and courteous. The view of the Cite was quite staggering and the situation along the river was most pleasant.

  • Stayed August 2013, travelled with friends
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Thank Storm77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 August 2013

This hotel has a great location in my opinion - between the medieval city and the Bastide, making both easily accessible. Make sure you book a panoramic room to get a fabulous view of the medieval city. The rooms are a reasonable size and clean - the bed was very comfy. All staff were helpful, with breakfast staff being particularly friendly. There were some problems with the air conditioning on one night but this was sorted the following day. We would definitely stay here again.

Room Tip: Panoramic rooms are a must for a good view
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  • Stayed August 2013, travelled as a couple
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Thank JimBobSky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level 5 Contributor
69 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 16 August 2013

Not having planned for all lodging arrangements prior to arriving in Carcassonne, my family and I had a successfull last-minute ditch effort to find a respectable hotel. We we received a warm and friendly welcome at Hotel des Trois Couronnes! The only room available was the junior suite, and we recevied a nice discount since we arrived so late in the day. The room was beautiful with wall-to-wall and floor-to-celiing sliding doors overlooking the river and the massive fortress. The furnishings were nice, and the room and bathroom was very spacious. All amenities were updated and modern. The staff was very accommodating to our needs traveling with a toddler. We were disappointed our journey didn't have us staying at this hotel longer.

  • Stayed July 2013, travelled with family
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Thank kamiahkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dungarvan, Ireland
Level 6 Contributor
163 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
Reviewed 10 August 2013

Got a great price for this hotel as hotels in the Cité are very expensive. Provided you are able-bodied, this hotel is a wonderful alternative. When you cross the Pont Vieux this is the very first building you come to so it makes a great base from which to explore both sides of the River Aude.

I said 'able-bodied' as it is a real hike to get up to the old Cité. Taxis cannot go inside the walls so be prepared to step it out. Bring a bottle of water........I am in training for the Dublin marathon and I was running out of steam on the way up!!

Be sure to bring your printed confirmation for your stay. The receptionist tried to persuade us that we were on a room only basis and would only accept that we had paid for breakfast when I produced my confirmation sheet (but even then she wasn't 100% convinced!) A comment was also passed about our room rate at check-out also.

Our room was tiny!! You could barely turn around, but it was spotlessly clean and served our needs. The beds were also tiny, the single bed was like a stretcher, I almost fell out when I went tried to turn over. I am not a big person, if you are then you may need to upgrade......I am not joking. The smallest bed I have ever slept in.This is such a beautiful city you will not be spending too much time in the room.

There was NOT a safe in the room.

The foyer downstairs was really lovely, a nice relaxing place to sit, with complimentary tea and coffee available all day.

The restaurant is on the 4th floor with AMAZING views of the Cité.........truly a fairytale. Breakfast was served here each morning, dinner also at night, but we never ate there. We were told that it was also the bar but it closes once the last diners leave so we could not get a drink there any night.

Breakfast was really fabulous for such a simple hotel.......a fantastic selection of everything. The fresh fruit was so nice, not tinned like a lot of hotels. The girls here were so pleasant and helpful, a great start to the day.

Be sure to allow time to explore the Bastide and go on a Canal du Midi trip, this hotel is great because you are slap bang between both sides of the city. Go and enjoy it!

Room Tip: Perhaps upgrade if you can. The basic rooms really are basic
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  • Stayed July 2013, travelled with friends
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Helpful?
1 Thank MMMH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kennett Square, Pennsylvania
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2013

This hotel is on the corner of 2 streets and is near the river with a spectacular view of La Cite, and the Bastide. We had a panoramic room and had a great view especially at night. Most everything is within walking distance.
The rooms are not massive and do have small spaces for storage. But they are clean, modern and, otherwise, well equipped for whatever you need.
The restaurant/bar is nice but small. You have to have a reservation to have dinner there because of the space. There was an English speaking staff member on most of the time and the staff overall were very helpful, and polite. The lounge area has complimentary coffee , internet access and vending machines. There is also a small but refreshing indoor pool and sliding doors and a great view of the walled in city.
I would recommend this place to stay if in Carcassone.

Room Tip: Ask for the Panoramic View rooms
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  • Stayed May 2013, travelled as a couple
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Helpful?
Thank Marie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chorley, United Kingdom
Level 4 Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 July 2013

This hotel is perfectly situated. By the river with a special view of La Cite, and the Bastide and modern cities to the rear, within 5 minutes you can be at any of these locations, and if you ask for a panoramic room you will get a small balcony with one of the best views anywhere.
The rooms are not massive and do have a major lack of storage and drawers, but are spotless, modern and, otherwise, well equipped - perfect for a short break.
The restaurant/bar is compact but again has the panoramic view, and breakfasts are excellent, and we did notice a seperate larger room used by coach parties. Staff speak excellent english and are very helpful, and reception has a nice lounge area with complimentary coffee , internet access and vending machines. There is also a nice indoor pool and sliding doors to be opened in very hot weather.
All in all, a wonderful venue.

  • Stayed June 2013, travelled with friends
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Helpful?
2 Thank Oldprop3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel des Trois Couronnes

Property: Hotel des Trois Couronnes
Address: 2 rue des 3 Couronnes, 11000 Carcassonne, France
Phone Number:
Region: France > Occitanie > Aude > Carcassonne
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Carcassonne
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel des Trois Couronnes 4*
Number of rooms: 70
Official Description (provided by the hotel):
The hôtel DES TROIS COURONNES*** is ideally located in front of The old City of Carcassonne, at 10 minutes walking from the remparts, and 5 minutes from the town centre.- 69 rooms and 1 suite, 45 with a balcony and a panoramic view of the old city.- Panoramic restaurant on the 4th floor opened all year long- Panoramic Terrasse restaurant on the banks of the river (from april to october)- Private garage and bus park ... more   less 
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Also Known As:
Des Trois Couronnes Carcassonne
Des Trois Couronnes Hotel

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