We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Smashing hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ibis Carcassonne Est la Cite
Ranked #17 of 39 Hotels in Carcassonne
GreenLeadersBronze level
Frejus
Level 3 Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Smashing hotel”
Reviewed 3 June 2011

Very good and friendly service. The room was clean and quiet and very comfortable. The food was good with a variety of dishes and "plats du jour". The staff are very welcoming and helpful. A good out of town location so easy to find and easy to park but within a very short drive of the town. Nice countryside around and about too. A very enjoyable stay.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EnglishinFrejus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

458 reviews from our community

Traveller rating
    89
    203
    121
    35
    10
See reviews for
113
233
23
52
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Stoke-on-Trent, United Kingdom
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 18 May 2011

After a four hour transfer, that started with a half mile walk to the coach, we arrived on a Trading estate. The hotel was convenient to the local highway which was noisy. It was a forty minute walk to the old city along a busy road. Carpets had seen better days, but the cleaners were good. Breakfast was good and evening meal good value. Staff were nice, but rooms were small and were really only meant for a couple of nights. This was not the hotel advertised when we booked with Newmarket travel. The guests were friendly and made the best of things. The outside area looked onto the back of a supermarket.

Room Tip: No lift to upper floor.
See more room tips
  • Stayed May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MaggieAnn95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisLaCite, Gérant at Ibis Carcassonne Est la Cite, responded to this review, 26 November 2013
The medieval castle is situated in 5mns by car and in 20 mns in feet of the hotel
A bus stop situated in front of the hotel serves the city center and the medieval castle as well
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Carcassonne hotels

sheffield, england
Level 5 Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 16 May 2011

After a 4 hour transfer from Barcelona airport we were appalled to find out that we were stuck out on an industrial estate at the Ibis hotel Carcassonne. We were there for 5 nights but this hotel is like a travel lodge really only meant for perhaps overnight. We travelled with Newmarket travel and relied on their brochure which unfortunately has a lot of inaccuracies. The hotel is a good 40 minutes walk from the Cite, The hotel has a bar and restaurant but no other communal rooms, You can eat outside but this means you are sitting really in the car park. As we left they are constructing a garden between the car park and the paved area. The staff are quite nice. There is no lift and there are rooms on the second floor, no porters either. Elder guests struggled with cases. Evening meals in the hotel are passable. Desserts are left out on a table for self service, fruit salad, a pear tart, apple tart, a tart with blue-berries on it the same ones each night. You are really out on a limb at this hotel, a taxi into the Cite is around 8 euros, which can add up if you are there for a while. We would not stay there again, there is nowhere to go in the evening unless you take taxis. The cleaners are thorough.

Room Tip: There arent any
See more room tips
  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank zumpy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisLaCite, Gérant at Ibis Carcassonne Est la Cite, responded to this review, 4 May 2012
The route the shortest will lead you to the medieval castle in 20 mns.
The terrace of the hotel is separated from the parking by the garden. We can so eat or have an apéritif in the middle of vineyards, olive trees, pines, laurels, mediterranean and exotic plants.
The hotel contains only a floor.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 September 2010

I cannot provide a conventional review, because I wasn't given a chance. However, the way I was treated while doing my reservation is worth documenting. I am a seasoned traveler and every year spend almost a month in different hotels, but something like this happened to me for the first time.
When I started my reservation over internet everything looked good. There were vacant rooms, I filled out forms with stay details, my personal information and finally credit card number. Everything was ready, the last click of a mouse and the first surprise "there are no vacant rooms". I waited some time, because hotel reservations are usually confirmed by an email message. Nothing arrived, so I started the next search. It was not difficult, as these were very last days of August, which only in the hotel rates are considered a "high season". I had very nice stay in Carcassonne, hotel was half-empty, so I was even given free parking in the covered parking lot.
Surprises started when I saw the credit card statement: I was charged in both hotels. Negotiations with hotel reservation desk didn't help and the only thing I can do is to post this warning: if this has happened to me it can happen to you, too. Be careful!

  • Stayed August 2010, travelled as a couple
    • Service
Helpful?
1 Thank KazimierzAdamiak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Carcassonne hotels
0.1 mi away
Campanile Carcassonne Est - La Cite
0.4 mi away
Ibis Budget Carcassonne La Cite
Ibis Budget Carcassonne La Cite
#25 of 39 in Carcassonne
922 reviews
0.2 mi away
Brit Hotel Bosquet Carcassonne
Brit Hotel Bosquet Carcassonne
#18 of 39 in Carcassonne
180 reviews
Show Prices
Show Prices
Show Prices
1.9 mi away
Inter-Hotel Carcassonne-Pont Rouge
0.9 mi away
Mercure Carcassonne La Cite Hotel
0.7 mi away
Cerise Carcassonne Sud
Cerise Carcassonne Sud
#13 of 39 in Carcassonne
742 reviews
Show Prices
Show Prices
Show Prices

Been to Ibis Carcassonne Est la Cite? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis Carcassonne Est la Cite

Property: Ibis Carcassonne Est la Cite
Address: 11 rue Camille Flammarion, 11000 Carcassonne, France
Phone Number:
Region: France > Occitanie > Aude > Carcassonne
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #17 of 39 Hotels in Carcassonne
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Carcassonne Est la Cite 3*
Number of rooms: 60
Official Description (provided by the hotel):
Hotel-Restaurant completely air-conditioned ideally situated in a quiet environment at feet of the medieval city, in 5 mns of the city center, the highway exit Carcassonne Est, of the station SNCF(FRENCH NATIONAL RAILWAY COMPANY), of the airport and the main centers of interests of Carcassonne. Welcome 24 hours a day, 7 days a week individual, family clienteles or group. 60 bedrooms simple or double with beds children, beds babies, communicating rooms, rooms with handicaped accesses. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Expedia, Ebookers, Hotels.com, Priceline, TripOnline SA and Cancelon so you can book your Ibis Carcassonne Est la Cite reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing