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“Great location”
Review of Hotel Montmorency

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Hotel Montmorency
Ranked #7 of 39 Hotels in Carcassonne
Certificate of Excellence
Malaga, Spain
Level Contributor
76 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Great location”
Reviewed 25 December 2012

This is my second time at this hotel and although the first time we stayed we were a little disappointed, we ( my partner and I ) decided to give it the benefit of the doubt. Since we were here the last time the hotel has been refurbished, the rooms are now slightly bigger and very modern, not quite sure if its in keeping with the theme of Carcassonne and the old cite but they are immaculate, quiet and have a really good strong wifi signal, which was important to us as we work when we travel. The location is what sells the hotel to us and we would stay there again without hesitation. We haven't had breakfast there so we can't comment but we did the last time and thought it was very expensive for what you get. The parking is very secure and to us is worth €10 a night, you can park around the Hotel area cheaper if you wish but it's not worth the hassle.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kathy Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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765 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
Hong Kong, China
Level Contributor
172 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 12 December 2012

Stumble out of breakfast and into the old walled city - was perfect for us

Pool and spa was closed although it was October and cold so cant really complain.
Rooms are not massive and although renovated, they are only average, but the proximity to the sister Hotel du Chateau where you check in, have a bar and the restauirant are ideal

Would I go back - yes, really liked it

Downside - owners have 2 dogs , and at least 1 cat that lounge around the check in area, and the restaurant (if you let them) - personally I liked it, they were lovely and friendly and the dogs came over to me as I rubbed their heads etc, but my wife hated it (she thinks dogs should be kept out) . So take your pick on your own view

As we went out of season not much esle was open really around the area and It is a good 45 min walk into the main town, but possible. However, the restaurants in the old City are only 10-15mins away and all are open so there is no issue

Room Tip: Stay in the more expensive Hotel Du Chateau
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank haysinarabia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 October 2012 via mobile

We really enjoyed our time at Montmorency. Nicole greeted us warmly on arrival and we were recommended a great restaurant for dinner that night.
The location is wonderful, just a 1 minute walk to the entrance of the walled city. It's a really joy to walk the city at night after the crowds have gone home and have just a short stroll back to the Montmorency.
The room was also spacious and comfortable and breakfast room was delightful.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maddy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego
Level Contributor
220 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 15 October 2012

This place really has three hotels, the Monmorency being one of them and sharing the same reception. The staff was wonderful. They found time to be friendly, the comfortable rooms were cleaned quickly and early and the breakfasts were very good and served well.
The location was much better than we expected. We had tried to stay inside the walls fo Carcassonne but none were available. I was so glad we did not stay there for the difficulty in getting in and out. This location is a short walk to Carcassonne La Cite.
Parking is available and convenient.

Room Tip: If visiting the Carcassonne to see La Cite, and you plan to visit locations outside of the walls, st...
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jay A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Lothian
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 October 2012

We stayed for 4 days at this hotel, and found it comfortable, clean, and in an excellent location. Checked in to Le Montmorency at Hotel du Chateau across the road, staff were helpful, and room was perfect. Glad we asked for country room with terrace, as it was great to sit out after a day walking. Terraces are shady but welcome after days in hot sun. Towels and bedlinen changed every day, room was spotless.
Pool and jacuzzi in grounds of hotel across the road are heated, very clean, private and quiet, with plenty loungers, shower, toilet and changing facilities and intercom to order from bar. Never tried spa, expensive, and you could only use the facilities if you had booked a treatment.
Hotel is located right outside city walls, lovely to sit out at the hotel bar with the city walls lit up. Didn't have breakfast at hotel, took 2 minute walk into walled city for breakfast (around 6 euros). All restaurants in walled city have good range of menus, all have similar set menus, not many vegetarian choices. Found amazing little restaurant "Le Trivalou" on the way between the hotel and the Pont Vieux, small but with excellent food, worth a visit. Worth walking across Pont Vieux into the newer town, with river walk, canal (bikes to hire) and train station.
Great stay, would definitely return, and highly recommend staying here.

Room Tip: Ask for a room with terrace, they don't have the view of walls but it gives extra space. Balcon...
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank homebird60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yealmpton, United Kingdom
Level Contributor
139 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 12 October 2012

If visiting Carcassonne again we'd definitely stay here. Location outside main entrance to Cite is fantastic. Could have used facilities at sister hotel but didn't, nor did we sample breakfast there. Despite worrying reviews about tiny rooms, we were pleasantly surprised by a comfortable, chic (and pink), ground floor room with external patio/garden and furniture. Strange decor in entrance foyer. Parking at sister hotel secure and well-worth paying for.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StaresDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, Canada
Level Contributor
109 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 10 October 2012

The hotel has a great location.
But it has some real limitations.
The rooms of the Montmorency are cramped. it's not necessarily that they are small. For example, a deluxe double room has a double bed and a single bed crammed into the bit of space left after the double bed. So there is very little floor space. As we didn't need the single bed for sleeping and there was no other space to unpack our suitcases we made use of the bed for this purpose.
The bathrooms are fine. You get water all over the place when taking a shower, but that seems to be the design in many hotels, so that's not so big a deal.

What was really awful is that after the noon checkout, they have nowhere to store luggage. So if your departure from Carcassonne is after noon, you have to sit around watching your luggage or hope that no one wanders off with it while it's sitting in a very small lobby. That is a serious inconvenience. We had to change our 4:30 train to a morning train to avoid this.

It was a big disappointment and definitely not worth the price.

Room Tip: Find another hotel
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MPLCORD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Montmorency

Property: Hotel Montmorency
Address: 2 rue Camille Saint Saens, 11000 Carcassonne, France
Region: France > Occitanie > Aude > Carcassonne
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Carcassonne
#5 Romantic Hotel in Carcassonne
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Montmorency 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
Montmorency Hotel Carcassonne

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