We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (340)
Filter reviews
340 results
Traveller rating
35
97
115
53
40
Traveller type
Time of year
LanguageAll languages
More languages
35
97
115
53
40
See what travellers are saying:
Filter
Updating list...
2 - 7 of 340 reviews
Reviewed 26 October 2016 via mobile

Arrived late at night on route to Spain with three children aged 11, 13 and 14 we needed two rooms and their prices made this reasonable. Yes decor is worn and dated as well as rooms being completely functional with staying a night so at 30 euros a night (maybe an extra 5) where else are you going to get this? Room was clean had a tardis like shower and toilet in the room but we got in easily late at night and left at our leisure in the morning. No frills not expensive room for the night!

Stayed: October 2016, travelled with family
Thank Paulgaps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stéphanie R, Adjointe de direction at Premiere Classe Carcassonne, responded to this reviewResponded 10 December 2016

Hello,

Thank you for leaving us a comment following your stay at our property. We make every effort to satisfy our guests and are happy to know that your stay has gone well.
See you soon,

Stéphanie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2016 via mobile

We arrived here for a one night stay in carcasonne on the way back from our holidays in the south of France. We should have guessed by the price that it was going to be very bad but nothing would prepare us for this horrific experience.

Firstly the room resembled a dungeon or a prison cell and had concrete walls wit limited lighting. The room had a bunk bed wit three beds. The top bed was about one foot from the ceiling which only added to the stifling claustrophobic feeling.

Secondly the bathroom resembled a portacabin in size and material with one towel provided even tho there were three in our party.

However the worst was yet to come when we bedded down for the night. My sister was awoken from her sleep by a cockroach crawling across her face. We then realised that the beds were alive with roaches which had been crawling all over us while we slept. Clearly distressed, we vacated the room immediately and had to sleep in our car.

I have never experienced anything like this in my life. Don't ever, ever stay here, utterly disgusting.

Stayed: August 2016
3  Thank edelmaria2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2016 via mobile

You get what it says on the tin. The air conditioned room was clean and comfortable. We have used premiere classe hotels on a number of occasions and have found them to be a good budget hotel chain, this being one of the better ones that we have stayed in and a bargain at 41€ a night especially at this busy time of year.

Stayed: July 2016, travelled with family
Thank Andrew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2016 via mobile

We picked this hotel as a quick stopover on the way to Spain. The rooms were tiny and not clean. I now know what it would be like to go to prison because it was just like a cell. As u opened the door you almost fell over the bed. In this area you have a good selection of hotels, please do not choose this. My expectations beforehand weren't high but they didn't come anywhere near reaching them.

Stayed: August 2016, travelled with family
Thank gregrowe70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2016

Horrific, dirty, claustrophobic never EVER seen anything like it! Stay ell away from the place. We had booked 2 nights and ended NOT staying at all! Lost money but compare to having to stay there that was the best option

Room Tip: Do not stay there
  • Stayed: March 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews