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All reviewsbasset houndbar breakfast areaold citywalled cityapple juiceglass wallperfect locationlovely hoteldouble sinksprivate parking lotmain entranceloved this hoteldu chateaudeluxe roomsecure parkingporte narbonnaiseeasy access
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Reviewed 29 May 2013

If you are going to visit La Cite, the walled Medieval town of Carcassonne be sure to research your hotel and book in advance. Do not do what I did and turn up by car looking for somewhere to stay. Otherwise you may, like me, be taken in by this hotel's fantastic location, which is a stone's throw away from the main entrance gate to La Cite with its terrific view of the ancient walls. It is very expensive for what it offers and at approx €200 per room with no restaurant, and small lobby/ reception area which we had to share with 2 large dogs and a cat, it clearly trades on its prime location. However it provided me with a first time ever experience. Upon returning from an evening tour of the Medieval town I went to the small bar, which doubles up as the breakfast room and requested a glass of red wine. To my amazement I was told that the Hotel had no red wine!!!!! In brief don't fall for the location. Go somewhere that offers better facilities and value for money.

  • Stayed: May 2013, travelled as a couple
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1  Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2013

The hotel is beautifully situated just across the road from the main gate in to the ramparts. It could not be more convenient and is a pretty building similar to a large farmhouse with a lovely terrace and bar overlooking the ramparts, especially pretty at night when floodlit.
On arrival, having booked a classic double room, we were shown to room 11. It was very small and dark and overlooked the back of the hotel. We hated it and asked at reception if alternatives were available. We were offered room 3, which was a superior double at 20 euros extra. Never has 20 euros been better spent. We had a beautiful room and en suite, spacious with a settee on which we could sit and look out of the window overlooking the front garden and side view of the ramparts. It made a huge difference to our stay.
Breakfast was lovely in the bar overlooking the ramparts with the terrace outside( it was wet).
Secure car parking at 10 euros was an asset. We had a small problem in that having booked and confirmed at last years rates, we were initially charged the increased 2013 rates, but this was readily corrected. The hotel, perhaps, does not offer quite the same value for money as other lovely places we stayed in, but the room price inevitably reflects the excellent location. If you are only here once, pay for a room with a view and you will not regret it.

Room Tip: It is definitely worth paying for a more spacious room with a view.
  • Stayed: May 2013, travelled as a couple
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Thank firstcuckoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2013

We flew into Toulouse and caught a train to Carcasonne - all remarkably simple and smooth. The hotel itself is fantastic. The location is just outside the Cite walls so benefits from the lovely nightly view of the walls all lit up, and is a short walk to the main entrance to the medieval cite.
The staff we lovely and always had a smile and were incredibly helpful - nothing was too much trouble - even down to finding out train times for our return trip as we found we were in the middle of a bank holiday - and not a clue!
had a a fab 3 nights - and we were really reluctant to leave.
Breakfast was also really nice - we also found a the Brassarie Le Donjon - in the walls - which was a fab place for a meal.

  • Stayed: May 2013, travelled as a couple
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Thank Clairey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2013

A great location matched by the excellent staff who appeared to be very multi talented, on reception, then in the bar and serving at breakfast! the access to the medieval city is by far the best, we thought better than being inside the walls as we benefitted from the lighting of the battlements each night. Rooms were very individual and clean although we had to close the wooden shutters to keep out the daylight in the early morning. Better directions to find it when driving would be helpful.

  • Stayed: May 2013, travelled as a couple
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1  Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2013

Location is impecable, just a few steps ( and I mean steps)away from the great wall of Carcassonne. It has its own private parking ( at an extra cost as in all France) which makes it very comfortable because you don´t have to park away at the public parking sites (which means you avoid an uncomfortable long walk with all your luggage to your hotel). It´s a real updated french chateau transformed into a petit hotel with only 16 rooms, all different and all having something extra to offer: either an extra spacious room or an average size one with a lounge terrace. You won´t be bothered by noise as the town itself is quiet and noisy gathering happens at the main square inside the wall. It has an open bar within the garden which faces the great wall of Carcassonne, so, relaxation is the name for this place. It also has a spa but we didn´t use it cause we had a short time to visit Carcassonne. In the summer you can use the swimming pool which I guess is the best reward after a hot day and long walks. It´s a curious owned place as the same girl is the bartender as well as the recepcionist! ( you can then imagine the size of the place). Inside the wall there is a very fancy/expensive hotel with excellent views of the towers as its terrace is part of the site but I would rather save money on the room price and stay at The Chateau and maybe use the "savings" to have dinner at the very good and famous restaurant at the in-wall hotel. Nevertheless there are plenty of excellent petit french restaurants inside the fortress so don´t make the mistake of having lunch or dinner at the main square in Carcassonne where restaurants are really the typical tourist ones and look for these to get the real flavor.

Room Tip: Notice there is no elevator so think of having a room at the main floorif you are carrying heavy luggage. Don´t worry about the noise cause it´s a quiet place.
  • Stayed: April 2013, travelled as a couple
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2  Thank yomeramera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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