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“Good....but”
Review of Hotel du Chateau

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Hotel du Chateau
Ranked #4 of 39 Hotels in Carcassonne
Certificate of Excellence
Reviewed 31 July 2013

There was much about this hotel we liked. The location is superb. You can explore the medieval city, which is literally across the street, before the hordes of tourists arrive and at night when they are gone. The grounds and the patio in particular are very nice places to hang out, and we liked the dogs.Service was fine, but not particularly personal. Perhaps that is because the hotel also caters to small tour groups. However we found the room incredibly small, and the breakfast the least satisfying of the 6 hotels we stayed at.

  • Stayed: July 2013, travelled as a couple
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1  Thank JamesRidge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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249 - 255 of 773 reviews

Reviewed 31 July 2013

This is almost the first Hotel that you come to off the Main Road into the walled City. It looks beautiful, tranquil, elegant.......and in many ways it is all of these. A Room is not cheap, and it is not large either. We stayed in apparently the largest Room by the Pool which sleeps three people/four people. It was a lovely Room. It had a little Garden and was very well appointed. A lovely Walk in Double Shower, Air Conditioning etc. Lovely, but not large.
Car Parking will cost you an extra 10 Euros. Bit of a cheek as if you can't park you won't stay. Breakfast will cost you 15 Euros each......a little too expensive when you've paid 270 Euros to stay and they don't even have a Restaurant to provide you with Dinner. For this you'll walk into the Cite and fight with the throngs to eat a Burger, Kebab or more likely a Bowl of Cassoulet.
Throughout the day you'll see Families come and go to use the Pool and it may occur to you that it is busy for a Hotel with about 20 Bedrooms? As you sit for Breakfast and wait whilst they serve Table after Table around you trying to keep up you may think where have all of these people come from as there are only 20 special, expensive, Bedrooms? As you drive out of the Hotel upon paying and leaving the Hotel to continue your journey and you pass the large free Car Park just out of sight of your 10 Euro space, and you see people leaving the much cheaper Hotel opposite, which the Owners also own, with Towels heading towards your Pool, or your Hotel for Breakfast you will realise....... it is all a magical, well executed, expensive, illusion........

Room Tip: Get it as cheap as you can as you're sharing every Facility.......
  • Stayed: July 2013, travelled with family
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1  Thank DDwilltravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2013

Everything they do here is done very well. The location is perfect, literally 150m from the entrance to the Chateau. The quality of furnishings, bedding, bathrooms etc is very high. Would highly recommend staying here, it's perfect for a night or a few days and the spa is very tempting too.

Stayed: July 2013, travelled as a couple
Thank Grant A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2013

Our only regret at the Hotel du Chateau is that we only stayed one night.The hotel staff is wonderful, the rooms amazing, and the view of the castle incredible. We stayed in room number 16 with a delightful private patio near the pool. Parking is in a private gated lot so your car is safe. The walk up the steps to the walled city is short and before you know it you have been transported back in time. The breakfast at the hotel was perfect. As you drink your coffee you are treated with beautiful views of the pool area to one side and the castle to the other side. Everyone from the staff to the other guests made this a great place to be.

Room Tip: Try to get a room with a private patio, our room was #16.
  • Stayed: July 2013, travelled with family
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Thank jmaglio45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2013

Lovely hotel right next to the old cite, which is literally a 5 minute walk away. Stylish rooms, great pool area and friendly staff. Loved the family feel of the hotel, with a boutique style and family pets taking center stage. Food and drink aren't cheap in the hotel, but the cite is so close you have lots of choice. Private parking on site, which at 10E a day seems expensive until you realise what a nightmare Carcassonne is to park in! Don't follow your sat nav in from the south as ou will get lost in the one way streets like we did!

  • Stayed: July 2013, travelled as a couple
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Thank Kate H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2013

Got taken here by my girlfriend for my birthday for 3 days,It's location is excellent, the rooms are stylish and clean the staff are helpfull and the 2 resident dogs are great, we almost had the lovely outside pool to ourselves which was great, and the staff were happy to bring bottles of wine to us at the poolside, we didn't try the spa as we were to busy site seeing around carcasonne, there is no restaurant in the hotel but there are so many places to eat in the cite that you would not want to eat in the hotel in the evening, but they do serve breakfast in the bar/lounge area, no tea or coffee making facilities in the room but the staff were happy to bring us coffee to the room in the morning.
We had a fantastic 3 days there!!!

Stayed: July 2013, travelled as a couple
Thank spider96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2013

Beautiful modern room. Extremely convenient to the walled city directly across the street. Good breakfast. The bonus for dog lovers is the adorable basset hound named Elliot who resides on the premises. He was very entertaining. Private parking lot was very secure.

  • Stayed: June 2013, travelled as a couple
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Thank TripsAgain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel du Chateau

Address: 2 rue Camille Saint Saens, 11000 Carcassonne, France
Phone Number:
Region: France > Occitanie > Aude > Carcassonne
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Luxury Hotel in Carcassonne
#4 Romantic Hotel in Carcassonne
Price Range: £129 - £261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel du Chateau 4*
Number of rooms: 17
Official Description (provided by the hotel):
The hotel is ideally situated, facing the towers and city walls of the medieval Cité it welcomes you at the entrance to the drawbridge. The marriage of ancient and modern offers an interesting journey between the medieval and the contemporary.The hotel is totally unique : a rare elegance and model of aestheticism, it is a constant reminder of timeless good taste and defines the art of entertaining guests.Wine tasting and enjoyment in the panoramic bar…A special space, relaxation in the sun or shade around the heated pool, opening from Pâques to Toussaint or the heated Jacuzzi opening all the year. Relaxation, pleasure and absolute refinement in our luxury SPA CARITA ... more   less 
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Also Known As:
Du Chateau Hotel
Du Chateau Carcassonne

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