We arrived at this hotel following a long hot drive from Montpellier to be greeted with a problem on arrival. We were booked into a Deluxe room for 5 nights, but the reception had us booked for 4 nights. Trying to resolve this problem was made difficult by the receptionist spending most of the time answering telephone calls, fortunately the issue was resolved to our satisfaction. The room was in an annex, of four rooms, separate from the main building and next to the swimming pool. The bedrooms in this annex do lack a bit of space, but this is balances by a large private seating area just outside the door. The bedroom, which appeared recently refurnished, had a flat screen TV, radio and a canopy over the bed! The mini-bar was in the wardrobe, which restricted the amount of storage space available. The bathroom was large – double sink, bath and shower. The hotel benefits from being quite literally on the doorstep of La Cite. The mediaeval city is only a couple of minutes walk away where there a many restaurants which make up for the lack of a restaurant at the hotel. Breakfasts were the only problem we encountered following our check-in. There seemed to be a lack of staff and as its a table service which is operated this meant delays, firstly with getting a clean table to sit at and then ordering breakfast. Also, for anyone staying more than a couple of days the limitations of the breakfast menu do become very noticeable. We only spent a short time by the pool, which though small, was kept clean and seemed popular with other guests.
This is hotel benefits from its location (and is easily accessible by road), offers good facilities at a reasonable price in comparison to the hotels within La Cite, but does suffer from a B&B mentality.
- Official Description (provided by the hotel):
- The hotel is ideally situated, facing the towers and city walls of the medieval Cité it welcomes you at the entrance to the drawbridge. The marriage of ancient and modern offers an interesting journey between the medieval and the contemporary.The hotel is totally unique : a rare elegance and model of aestheticism, it is a constant reminder of timeless good taste and defines the art of entertaining guests.Wine tasting and enjoyment in the panoramic bar…A special space, relaxation in the sun or shade around the heated pool, opening from Pâques to Toussaint or the heated Jacuzzi opening all the year. Relaxation, pleasure and absolute refinement in our luxury SPA CARITA ... more less
- Reservation Options:
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- Also Known As:
- Du Chateau Hotel
- Du Chateau Carcassonne