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“really a four-star hotel?!”

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Crowne Plaza Montpellier Corum
Ranked #8 of 93 Hotels in Montpellier
Certificate of Excellence
Rome, Italy
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“really a four-star hotel?!”
Reviewed 19 September 2011

I travel to Montpellier quite often for work, and last time I had to stay at the Crowne Plaza (Conference organisers had reserved rooms and for security reasons we had to stay there).
What a disappointment, despite the discounted rate, i found the place incredibly expensive for the service provided.
The room (superior, I was told) was nice but not exactly big.
I was charged the "complimentary" half litre bottle of water I found upon arrival, and next day it was gone, still full!
The bathroom floor was never cleaned, and the bathtub was not exactly spotless.
Last note, the entrance is on a small, darkish lane, and smelly, too.
On the overall not a bad place, but definitely not what one would expect from a four star hotel

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank PetiteBabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
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English first
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 August 2011

Booked a double room here at short notice and had no real idea what it would be like. Was so impressed. It was clean, fresh and well designed. The room was a good size and even had a UK electrical socket which wad a bonus and I had forgotten my european adapter! My only tiny complaint was that they didnt have hair conditioner in room and there were no sockets close to a mirror for us ladies that need this but with these small exceptions, it was perfect. The outdoor swimming pool is a little slice of heaven and was so quiet and chilled. The location is great and within a 10 minute walk of the hussle and bussle. Couldn't praise this place highly enough and will definitely be back. Staff very helpful.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amysheep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 August 2011

We stayed in this hotel for one night. First of all we found the staff a bit arrogant.
The guy at reception for example said, surely you din't book breakfast? Why would we not have booked breakfast? Well it was included, he then said if you want it in the room, breakfast that is, it will cost 20 Euro's each so surely you don't want it in the room..well, you never know, I might want it in the room. Anyway, the room was fine. Location of the hotel was good, very close to the Old Centre of Montpellier. You have to ask reception how to walk though because it's not really clear. There is a little path that you can take where you have to go underneath a tunnel and then you get into the park en get to the square etc.
If you are a woman on your own I wouldn't walk the path at nighttime though. It's a bit daunting. Breakfast was nothing special, I wouldn't take it there again.
Actually, if we were to visit Montpellier again I would book an other hotel.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank kiki69London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 16 August 2011

No point waiting until it's over before doing a review. The family and I are here right now for a short holiday and we're very impressed with the quality of accommodation and the facilities at this newly opened Crowne Plaza in Montpellier, south of France (June 2011). Located just 7 minutes walk to arrive on Place de la Comedie, Montpellier's central point for just about everything.
First impressions have been very positive. Room service is outstanding and very prompt. The in-house restaurant called Maxens has a fair choice to suit most but desperately needs to revisit its pricing for breakfast (continental and american) as well as for dinner. Wife and I agree it will lose out to the multitude of local restaurants in the city centre every time except for the time-short business guest visiting for an event at the Corum centre just opposite (trust me, the voice of personal experience).
But the key thing that sets this hotel apart is the friendliness of the staff (regulars to France will know how rare this can be). Family and I have been benefiting from the professionalism of Richard, the maitre d'hotel, who runs a very motivated team we have seen: Veronika, Andrew, Eveline and the others running the front of house with quiet efficiency and discretion; Jean-Baptiste and Franz, the barmen, clearly talented and passionate about their work. Not forgetting the often unsung heros in the housekeeping team who ensure our rooms are immaculate everyday.
For future visits, we'll be looking for improvements such as height of the perimeter wall around the wonderful outdoor pool and finish off the exterior landscaping. Other than that, can't wait for next opportunity to return. Other Montpellier hotels now have a new benchmark.
Spear family, UK.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Joseph_Spear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 August 2011

Brand new hotel with very friendly staff. We got a free room upgrade when we arrived.
Breakfast is also very good and at a reasonable price.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dueholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 August 2011

That word says it all.
Great location,nice room, good amenities.Excellent service.Very good breakfast.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank PA_TO_CA_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 July 2011

We had booked at Pulman Hotel , but we left after one night,as it was totally unsuitable.
We came across Crowne Plaza by accident after we had driven out of Pulmen,and asked if they (Crowne Plaza) had availabilty.
They offered us a very good rate, the room was of a high standard.The place is new and everything is shiny and clean.
The staff were friendly and professional. Being new, the place was not fully booked and the staff went to every effort to ensure we would return on our next visit.
It is very centrally situated to the main square and shopping district (which is extensive and of high quality).Parking is easy,and breakfast is very good.
Whatever you do , take the miniature tourist train from Place de La Comedie around Montpellier .It is a fascinating and historical town
Have no fears about staying at Crowne Plaza - you wont be disappointed

Room Tip: all of the rooms are good
See more room tips
  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank bully255103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Montpellier Corum

Property: Crowne Plaza Montpellier Corum
Address: 190 rue d Argencourt, 34000, Montpellier, France
Phone Number:
Region: France > Occitanie > Herault > Montpellier
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 93 Hotels in Montpellier
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crowne Plaza Montpellier Corum 4*
Number of rooms: 146
Reservation Options:
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