After wandering around Narbonne to locate the hotel I had booked into (another Ibis Hotel but not this one) and discovering it was closed for the better part of the day....I stumbled upon this one by accident.
The staff couldn't have been more welcoming nor more helpful. They let me use the internet to contact the booking site. They helped me cancel my other reservation and gave me a lovely room. Finally, desperately hungry, I ate an excellent meal in the hotel restaurant.
The reception staff here actually speak English and are trained in customer service, something which seems to be missing in many hotels in France.
I have no hesitations in recommending this place. It is easy to find as it is located on the main highway on your way to Carcassone and Barcelona. The rooms are very clean and comfortable and my room even had a bath. There is secure parking, and although it is not in the centre of town, you can easily walk or drive to the old historic part of Narbonne.
I really couldn't fault this place and I will definitely stay here again if I am in the region.
- Official Description (provided by the hotel):
- Located close to the start of the A9 and A61, the Ibis Narbonne hotel has 67 air-conditioned rooms available for booking, all with Wifi Internet access, including 3 adapted for disabled persons. A COURTEPAILLE restaurant, a bar, a snack service 24/24 and free parking are at your disposal. The African Reserve in Sigean, an animal park in a nature reserve, is a few km away. Fontfroide Abbey is located close to the hotel. Pets accepted. ... more less
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