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“Great hotel, I can't recommend it enough”

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Clarion Suites Narbonne Ile Du Gua
Ranked #1 of 25 Narbonne B&B and Inns
Certificate of Excellence
Reviewed 10 August 2014

We stayed here in August 14 for one night (wish it was more) on our way back from Spain. We had a suite with a whirlpool bath in the room, hammock on the balcony, superbly appointed bathroom, flatscreen TV and everything you would need.
We ate in the bistro in the evening, the food was 10/10 and the service was the same, with Monsieur Peter kindly translating the menu and making our 6 year old feel special.
Breakfast was nice, again with friendly service.

Room Tip: pay extra for a suite......room 207
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  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Nibbers121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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46 - 52 of 486 reviews

Reviewed 5 August 2014

This hotel has very little staff that share multiple roles, so basically you will get no service except the standard process at the hours convenient to them.

Examples: there was no-one at reception when we arrived (4pm-ish) and we had to wait for a while; they insisted on us completing the checkout even before we saw our room because the following morning the person in charge of reception was going to be busy with breakfast. No one will help you with luggage, no one will take care of your car, no one will be there to open the door at night.

Rooms are ok and the balconies and hot tubs are a nice touch. Breakfast is a joke, don't waste your money on it.

  • Stayed: August 2014, travelled as a couple
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2  Thank Clarisita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

This hotel is #1 in TripAdvisor for Narbonne and so it should be!
Situated off the beaten track, surrounded by canal, medieval garden, allotments and countryside this gorgeous hotel is quite different from anywhere I've stayed.
The staff are all wonderful and helpful.
Each suite has an outer balcony with wooden blinds, and inside each room has a jacuzzi. There's a super restaurant in the little island just a few steps through a scented garden. There is a beautiful walk along the canal to the city, and a set of allotments just in front of the hotel.
I cannot recommend highly enough, except that I think the breakfast is really under par even by French standards and the wifi flakey. But other than this a flawless experience.

  • Stayed: July 2014, travelled on business
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1  Thank Pheephox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

We booked this hotel on one of the hotel comparison web sites only the evening before our stay and so wasn't sure quite what to expect. When we arrived we were a little uneasy as the hotel was hidden from the road and looked more like an office block than a 4 star hotel. All I can say is don't be put off by first appearances! Once inside this place is a lovely surprise....from the very friendly, helpful staff to the large, spotlessly clean luxury room with private balcony and Jacuzzi bath.

The setting of the hotel is romantic and peaceful alongside a canal with weir/lock gates. There is a Brasserie attached where you can enjoy lovely food whilst listening to the sound of the water bubbling away in the weir alongside.

This hotel is a real hidden gem and the town of Narbonne (just 15 minutes walk along the canal) is a bustling place full of charming shops and many cafes and ice cream parlours along the way. Everything seems relaxed and easy going - I would definitely come back here.

  • Stayed: June 2014, travelled as a couple
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3  Thank Tina S S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

Our room was so clean and comfortable, with a great bed and, although a little quirky, a great jacuzzi bath near the huge patio doors that opened out to a spacious and private balcony.
All the staff we spoke to were warm, friendly and so helpful. The location is perfect and interesting, being adjacent to a lock gate, a small park and just a short, safe walk into the city.
We would definitely stay here again!

  • Stayed: June 2014, travelled as a couple
    • Value
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2  Thank andys408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014

We stayed here as part of our 2014 car trip, having put the cars on the Autotrain at Paris and got on the 16.07 we arrived in Narbonne as planned at 20.45. Hotel reception closes at 21.00, but we got a call from reception asking if we were on time and if not where the keys would be. As we were only 10 mins away they stayed on reception for us, very welcome reception. As it was late we did not venture into the old town, but stayed at the hotel and ate at the restaurant - we weren't disappointed. Superb food and service, would be a great place fro lunch too, adjacent to the canal.

Stayed: June 2014, travelled with friends
1  Thank thegrahams_101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

We loved this hotel. The room was large with attractive wooden blinds, luxurious jacuzzi and spacious balcony. There is a small pretty garden and enjoyable canal side location. It is about ten minutes walk along the canal to the centre of this pleasant French town. We arrived here after a week on the canal du midi and were made very welcome by the friendly staff.

Stayed: June 2014, travelled with friends
Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Suites Narbonne Ile Du Gua

Address: 28 rue de l Aude, 11100, Narbonne, France
Region: France > Occitanie > Aude > Narbonne
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 25 B&Bs / Inns in Narbonne
Price Range: £96 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Suites Narbonne Ile Du Gua 3*
Number of rooms: 54
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