We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“good stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Mercure Nancy Centre Place Stanislas
Ranked #18 of 40 Hotels in Nancy
Singapore, Singapore
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“good stay”
Reviewed 21 June 2014

had previously stayed at another mercure hotel in another part of france which was not a pleasant experience. so i was kind of apprehensive when approaching this hotel. however, this mercure gave me a very pleasant stay.

overall experience was good.

as a tourist, i spent little time in the room and my room did the job well.

room space was ok for 2 asian adults with just enough room to move about. but if both travelers had large suitcases, then the room would be very cramped with opened luggage.

this hotel only has 1 lift so waiting time can be long, but you can always use the staircase if you have no problem climbing.

breakfast was simple but did the job of filling the stomach.

another fellow tourist highlighted that their corner room was very spacious.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GedK83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brice C, Directeur général at Mercure Nancy Centre Place Stanislas, responded to this review, 23 June 2014
Dear GedK83,

Thank you for taking the time to write about your experience at the Mercure Nancy Centre Stanislas.

We are pleased to know that you enjoyed your stay and the location of our hotel.

We look forward to welcome you again for your next stays.

Best regards,
Brice Canonne, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

689 reviews from our community

Traveller rating
    89
    235
    231
    101
    33
See reviews for
72
311
56
193
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
wales
Level Contributor
77 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 16 June 2014

Great location ideal for Stanislas Square and all the shopping u could want. Then hotel is very nice, clean and great staff. Parking is a little expensive at euro 13 per night but as your in the centre of Nancy it's needed. We were on two wheels so parked the bike outside the hotel and didn't need to pay.
Breakfast was once a. Gain expensive at euro 15 per person and whilst the food was very good the breakfast was spoilt by the staff clomping around the hard wood floors constantly and not getting much done.
The room was very clean and contemporary and very well kept
Overall a good hotel if you can get it at a deal.

Room Tip: Try and get parking offsite
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank imar11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brice C, Directeur général at Mercure Nancy Centre Place Stanislas, responded to this review, 17 June 2014
Dear Imar11,

We would like to thank you for your nice comment about our stay with us.

We are glad to read that you enjoyed location of our hotel as well as the cleanness of our rooms and the friendliness of our team.

We are sorry for the sound of footsteps during your breakfast. Be sure that we already forward your comments to our breakfast staff.

Thank you again and we do hope to welcome you back soon at the hotel Mercure Nancy Centre Stanislas.

Brice Canonne, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reims, France
2 reviews
Reviewed 8 June 2014

Diffident attitude to our accor club membership and room was in need of refresh and update. The carpet in stairwells and our room was dirty and worn. Toiletries supplied were minimal considering what we paid for TWO nights.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Margot R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brice C, Directeur général at Mercure Nancy Centre Place Stanislas, responded to this review, 11 June 2014
Dear Margo,

Thank you for having share your views regarding your recent stay in our hotel.

We sincerely apologize for the disagreement you met.

Please, if you can send me an email (h1068-gm@accor.com) I would like some more information concerning your reservation (date of your stay, room number and your name).

Your feedback help to offer a highest quality of service.

I sincerely wish to have the opportunity to welcome you back and provide you with a totally new experience.

We hope you enjoyed your stay in Nancy.

Best regards,
Brice CANONNE, Directeur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Nancy hotels

Parma, Italy
Level Contributor
10 reviews
10 hotel reviews
Reviewed 25 May 2014

the hotel have a correct balance between price and advantages. Good breakfast and good parking place. The service it's everytime at the level of the expectations. It will be a place for my next business travel

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Pierre C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brice C, Directeur général at Mercure Nancy Centre Place Stanislas, responded to this review, 11 June 2014
Dear Pierre,

Thank you very much for your message.

What a pleasure to learn you did enjoy your stay in our hotel.
It is a real motivation for our team to offer every day a high quality level.

I agree with you, our breakfast is a real asset. Did you try our "fuseau lorrain" (local sausage)? I love to savor it with our "Lalos Baguette", our unique Baguette by Frederic Lalos, "Meilleur Ouvrier of France" (best french baker).

It will be our pleasure to welcome you back for your next business travel.

Best regards,
Brice Canonne, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frankfurt, Germany
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 April 2014

This is a Mercure that is really not up to Mercure, i.e. four stars, standard. We had two rooms, one of which, even though located on the non-smoking floor, reeking of stale smoke. In both rooms the carpet was extremely worn. In one room the radiator in the bathroom was covered in a thick layer of dust, and it was not hidden anywhere, but really in plain sight, mind you. No international TV channels (listed, but not playing), reception never even tried to speak anything else but French (yes,I know France, but I was pleasantly surprised that in the restaurants in Nancy, quite a few waiters at least tried English, so the hotel stuck out).
Room size according to French standards, just sufficient. Minibar,water kettle, small Madeleines -there are some amenities. Best about the hotel is the location, really convenient for tourism.
To sum it up, this hotel needs some interior redesign, and a better attitude towards its customers. You do not rent a stinky room. Period.

Room Tip: ask for rooms to the inner court - MUCH quieter
See more room tips
  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HR G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brice C, Directeur général at Mercure Nancy Centre Place Stanislas, responded to this review, 25 April 2014
Dear HR G,

Thank you for taking the time to share your impressions about your stay at Mercure Nancy Centre Stanislas.

First of all please accept my sincerest apologies for your unfortunate experience you have encountered.

This experience does not reflect the level of service we usually strive to provide in our hotel and we hope that you will give us the opportunity to serve you better in the near future.

I will be please to have you directly on the phone. If you want, feel free to contact me.

Sincerely,
Brice Canonne, General Manager
brice.canonne@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 April 2014

This hotel is in one of the best location in Nancy, between the train station and place Stanislas but has clearly not been maintained / upgraded to this century's standards. The staff offered to change room and moved me to a tiny room but at least cleaner. Carpets in the corridors are also stained. On a positive note, the breakfast was nice.

This unbelievable to have a 4* hotel of an international chain so badly maintained.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bertouille
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brice C, Directeur général at Mercure Nancy Centre Place Stanislas, responded to this review, 25 April 2014
Dear Bertouille,

Thank you for taking the time to write about your experience at the Mercure Nancy Centre Stanislas.

We agree with you that the location is great. It is very satisfactory to learn that our service met your expectations and that you enjoyed our new breakfast buffet.

We do not pretend to have the most beautiful product but with my team we do our best everyday to provide clean and comfortable & functional rooms.

I'm in charge of this hotel since few months. Be sure that maintenance, product & service quality are my priorities.

I hope to have the pleasure to welcome yo on your next trip to Nancy.

Best regards,
Brice Canonne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The Hague, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 February 2014

Excellent services, friendly and helpful staff, very clean room. Everything we asked for, we got it. Very good breakfast, including local products and room service. An example for the hospitality industry!

Room Tip: Go for a Privilege room
See more room tips
  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adrian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brice C, Directeur général at Mercure Nancy Centre Place Stanislas, responded to this review, 14 April 2014
Dear Adrian,

Thank you very much for your message.

What a pleasure to learn you did enjoy your stay in our hotel.
It is a real motivation for our team to offer every day a high quality level.

It will be our pleasure to welcome you back next time.

Best regards,
Brice Canonne, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Nancy hotels
0.2 mi away
Best Western Hotel Crystal
0.4 mi away
Hotel de Guise
Hotel de Guise
#4 of 40 in Nancy
379 reviews
2.5 mi away
Novotel Nancy
Novotel Nancy
#1 of 2 in Laxou
650 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Grand Hotel De La Reine
0.2 mi away
Coeur de City Hotel Nancy Stanislas by HappyCulture
0.3 mi away
Hotel des Prelats
Hotel des Prelats
#9 of 40 in Nancy
330 reviews
Show Prices
Show Prices
Show Prices

Been to Mercure Nancy Centre Place Stanislas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Nancy Centre Place Stanislas

Property: Mercure Nancy Centre Place Stanislas
Address: 5 rue des Carmes, 54000, Nancy, France
Phone Number:
Region: France > Grand Est > Meurthe-et-Moselle > Nancy
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#6 Luxury Hotel in Nancy
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Nancy Centre Place Stanislas 4*
Number of rooms: 80
Official Description (provided by the hotel):
The 4 star Mercure Nancy Centre Place Stanislas hotel offers 80 Art Verrier themed rooms. The hotel is in the heart of the city centre, just 200 m from the prestigious Place Stanislas and close to shops, ten minutes by walking from the new TGV Est railway station and the tram line towards the universities and hospitals. Come and spend a holiday in Nancy and discover the fantastic Art Nouveau architecture and Le Route Du Verre (The Glass Road). Have a taste of the local Lorraine specialities in our bar, Le Neptune. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, ACCOR, Expedia, Priceline, TripOnline SA, Booking.com, Evoline ltd, Traveltool, S.L.U., Hotel.de, HotelQuickly and Cancelon so you can book your Mercure Nancy Centre Place Stanislas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Nancy Centre Stanislas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing