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“More than what you pay for”

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Coeur de City Hotel Nancy Stanislas by HappyCulture
Ranked #3 of 40 Hotels in Nancy
Certificate of Excellence
Reviewed 23 June 2014

We stayed here at the end of May and the room was clean, not very big but we had everything we needed. What made our stay though was the kindness of the staff, they really went out of their way to help us with whatever request. We really enjoyed the nearby market and the proximity to the sites.

  • Stayed: May 2014, travelled as a couple
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Thank piusparents
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMOINE, Responsable commercial at Coeur de City Hotel Nancy Stanislas by HappyCulture, responded to this reviewResponded 26 June 2014

Dear Customer,
we thank you for choosing our hotel for your stay and for taking the time to leave us a comment.
We are delighted that you enjoyed your stay and our staff.
All our hotel team look forward to welcoming you again at the next visit.
best regards

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Reviews (551)
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48 - 54 of 551 reviews

Reviewed 22 June 2014

I was having a conference in nearby Nancy Congress center.
This hotel is in a very convenient location, just 5 mins walk from the Congress center.
The service is good. The staff here were very helpful.
The room is tidy, with TV, Wifi, etc.
The breakfast is ok.
There are also some restaurants nearby where people on business trip can easily have their meals settled.

  • Stayed: June 2014, travelled on business
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Thank Simon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMOINE, Responsable commercial at Coeur de City Hotel Nancy Stanislas by HappyCulture, responded to this reviewResponded 26 June 2014

Hello
thank you for taking the time to leave us a comment about your stay at our hotel. We are delighted that you enjoyed your stay, the service and all the amenities.
Hoping to welcome you again on a future visit to our city.
best regards

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Reviewed 5 June 2014 via mobile

+ location. 5 mins from beautiful Stanislas Plaza
+ friendly staff
+ nice rooms
+ price. Super inexpensive
+ all places of interest easy to walk to

- lift very small
- difficulties (space) with baby cart

Tips: park your car at St. Jean. A bit to walk but its the closest garage. Cost 14 Euro for 2 nights. Absolutely ok.

Stayed: June 2014, travelled with family
Thank Oliver W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMOINE, Responsable commercial at Coeur de City Hotel Nancy Stanislas by HappyCulture, responded to this reviewResponded 12 June 2014

Dear Guest, Thank you for your pleasant comment. We are happy to see that you enjoy your stay in the Cœur de City hotel Nancy Stanislas. Our location is one of ours bests criteria. We are located to 5 minuts walking near to the Station and the Place Stanislas is 15 minuts walking near. Shops are just next to the hotel. Our staff is always here for you, and we thank you to notice it. Our rooms aren't all the same : it corresponds to the three star hotel criteria, and there aren't standardized. Unfortunately, we admit that the lift is very small, but convenient for big luggage ! And we always advise our guests to park their car in the public and underground car park Saint jean, 50 meters close to the hotel. This one is sure and not expensive. We hope see you soon in your future trip in Nancy. Best regards, the Cœur de City team.

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Reviewed 8 March 2014

This review is late.

We stayed as a family in Dec 2012. We had one of the rooms that faced the road. Tiny bathroom and very strong spotlight/ reading lights shining onto the beds, but that could be switched off. So we had to be careful.

We faced the street and there was a Christmas market below. This hotel had no parking, so we parked at an underground garage nearby.

Breakfast was a good variety but identical all days and we were there for 4 nights. The breakfast room was small so there were times when there was no seats, as all were occupied or not yet cleared away.

Staff did not speak English but we got by writing and drawing, like how they directed us to the underground garage to park.

Will return if ever going to Nancy again.

  • Stayed: December 2013, travelled with family
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Thank CYKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CMARTINEAU, Responsable commercial at Coeur de City Hotel Nancy Stanislas by HappyCulture, responded to this reviewResponded 12 March 2014
Google Translation

Bonjour,
Merci de nous avoir laissé un commentaire sur votre séjour dans notre hôtel.
En espérant vous revoir à nouveau dans notre établissement lors de votre prochain séjour.
Cordialement,

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Reviewed 7 March 2014

We travelled to Nancy to visit our son, who is studying at Lorraine University for a year. We are not very experienced travellers and were not sure what to expect. But we were delightfully surprised by the hotel. It is in a great location, just 3 minutes walk from the train station, and on the main street with trams passing the door. Our room was at the front of the hotel with a lovely view of one of the city squares. The soundproofing was excellent, so we slept well. The room was clean, comfortable and furnished plainly, but we had everything we needed. The staff were welcoming and we always found that we could make ourselves understood. (Some staff speak good English) The continental breakfast was also very good, and everything was fresh and plentiful. Would we return? Without hesitation!!

  • Stayed: February 2014, travelled as a couple
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Thank padlet08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CMARTINEAU, Responsable commercial at Coeur de City Hotel Nancy Stanislas by HappyCulture, responded to this reviewResponded 12 March 2014
Google Translation

Bonjour,
Merci d'avoir choisi notre hôtel pour votre séjour.
nous nous réjouissons que vous ayez passé un bon moment à Nancy. C'est avec plaisir que nous vous accueillerons dans notre établissement lors de votre prochain passage.
Cordialement,

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Reviewed 18 September 2013

My daughter and I arrived in Nancy by train. If we had had decent directions to the hotel (her phone GPS was not very helpful), it would have taken no time by foot. (When we left, it was about a three-minute walk back to the station.) The hotel entryway is quite difficult to spot; we almost went past it, even on foot. The location did not seem to be too great at night, but there was a lot of shopping nearby (not on Sunday), and it was an easy walk to Place Stanislas. Breakfast was very good. The box lunch was more like a snack, but it was tasty—and, hey, it was free. The welcome drink was not offered without our asking, so be sure to ask for that: a glass of delightful local sparkling wine. The room was small, but I had no complaints about it.

  • Stayed: August 2013, travelled with family
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Thank Meg J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CMARTINEAU, Directeur général at Coeur de City Hotel Nancy Stanislas by HappyCulture, responded to this reviewResponded 19 September 2013

Mr, the Coeur of City Nancy Stanislas Team thank you for taking the time to leave a comment on our establishment. Welcomes it the customer and satisfaction is our priority and we try every day to do our utmost to make your stay happens to the best.

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Reviewed 20 August 2013

.... and finding it wasn't easy when driving in - even the GPS was confused. We found the front desk to vary widely, from very friendly and helpful to nasty and unhelpful. Apparently when we were there in July Ms. Nasty was in charge.

Another point: the web site said that breakfast was included. However, when we arrived, we learned that the free breakfast was NOT free, since we hadn't booked through their website. Rooms on the front face the noisy trolley tracks. Finally, there is no A/C.

Room Tip: rooms off the front are quieter.
See more room tips
  • Stayed: July 2013, travelled as a couple
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2  Thank Sara N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CMARTINEAU, Directeur général at Coeur de City Hotel Nancy Stanislas by HappyCulture, responded to this reviewResponded 25 August 2013

Dear Guest,
Thank you for your comment. Your opinion is very important to us. I am very sorry about the behavior of one of my employee, you can be sure that she was reprimended. However, I believe that it was a little misunderstanding about the breakfast. Actually the breakfast is included in our price no matter which way you book the room. What was not available for you, it was a luch box, which must be ordered the day before and which is offered for customers who reserve only on our website or by phone directly.
Best regards

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Additional Information about Coeur de City Hotel Nancy Stanislas by HappyCulture

Address: 61 rue Pierre Semard, 54000, Nancy, France
Region: France > Grand Est > Meurthe-et-Moselle > Nancy
Amenities:
Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#3 Best Value Hotel in Nancy
#8 Business Hotel in Nancy
Price Range: £47 - £77 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coeur de City Hotel Nancy Stanislas by HappyCulture 3*
Number of rooms: 33
Official Description (provided by the hotel):
Coeur de City Hotel Nancy Stanislas is a located near Place Stanislas in Nancy, France. Entirely renovated, the hotel is warm and modern, with an easy access by car or public transport. It also offers a HappyTime "Candy bar" every day at any time of the day, enjoy ! ... more   less 
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Also Known As:
Americain Hotel Nancy

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