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“Good location, nice room and friendly service” 4 of 5 bubbles
Review of BEST WESTERN Hotel Crystal

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BEST WESTERN Hotel Crystal
Ranked #2 of 40 Hotels in Nancy
Certificate of Excellence
Auckland, New Zealand
Level Contributor
244 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
“Good location, nice room and friendly service”
4 of 5 bubbles Reviewed 21 July 2014

We picked this hotel based on other Trip Advisor reviews and were pleased to find it lived up to expectations. I booked my stay directly with the hotel since we were three people and I wanted to be sure they could accommodate us in one room. They were helpful and prompt in their responses and we decided to pay in advance for a reduced rate. Upon check in, we were warmly greeted and quickly given our key. I was nervous that it would be noisy as it was on the first floor, facing the street and next to the elevator, but it wasn't (in fact we slept so well that we overslept the next morning!). The room was spacious, well appointed and nicely decorated. The staff was helpful with recommendations on what to do and see with my daughters and in providing restaurant recommendations. The only disappointment was that I specifically asked for non-touristy restaurants and was instead directed straight to the street which seemed to cater for tourists. Oh well. The hotel's location is great for exploring Nancy with the old part of town and major sights within easy walking distance. Breakfast the next day was nice, if nothing special - my eldest daughter was disappointed that the only egg option was a boiled egg! In short, I thought it was a nice hotel at a good location and price.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank JMH28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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499 reviews from our community

Traveller rating
    140
    279
    63
    13
    4
See reviews for
42
275
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Gloucestershire, United Kingdom
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 12 July 2014 via mobile

Further away from the centre of town than we realised. Parking was a nightmare with a tall vehicle, all the car parks are too low for a discovery!!!
Reception weren't much help had to park a good 10 min walk away.
Breakfast was good with fruit yogurt and all the usual stuff you get in France. Good value at 13 euros. Room was clean comfortable if not modern. Good bathroom shower was poor. Hot water obviously had a long way to come up 4 floors.

Stayed July 2014, travelled as a couple
Helpful?
2 Thank karenjsteele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Augusta, Georgia
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

We stayed for an overnight trip to Nancy and the room was clean, quiet, and the hotel is about a 10 minute walk to the Place Stanislas. The price was very affordable and the room was larger than most French hotels we've stayed in. Breakfast was included with the room rate and it was typical European with lots of cold meats, cheeses, and pastries.

Pets are welcome to stay for a small fee and we had a bone-shaped dog bowl with some dog treats in our room upon our arrival which was a nice touch.

The reception staff was very friendly and helpful pointing out some things to see and do in town.

If you want a nice, inexpensive place to stay in Nancy, I would definitely recommend the Best Western Crystal.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sean W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich
Level Contributor
262 reviews
187 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
4 of 5 bubbles Reviewed 7 June 2014 via mobile

Close to Place Stanislas with metered parking on the street. Hotel has garage which we did not use. Nice small comfortable room with flat screen TV and International channels. Choice of breakfast buffet or small breakfast both were at an extra charge from room rate. Overall not bad value.

Stayed June 2014, travelled as a couple
Helpful?
Thank EKSAYERS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

Friendly and helpful staff make your stay here enjoyable. Small but efficient elevator (you're in France). Nice linen and bathroom and very comfortable bed.. Close to Place Stanislas, Rue St. Jean and St. Sebastien mall as well as the old city. I would not hesitate to stay here again.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravelInStyleToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockford, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 April 2014

Traveling between France and Germany on business, I chose this hotel based on location. I was pleasantly surprised with the competitive nightly rate for the comfort room. The staff were extremely nice and helpful. Other than lack of parking, as I had to park my rental vehicle 2 blocks away underground, I was happy with everything. The breakfast was typical for that area, and included egg dishes, fresh fruit, cold meats and breads, and plenty of fresh juice. Overall I highly recommend this location and would definitely return.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DLTRAVELER2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Hotel Crystal

Property: BEST WESTERN Hotel Crystal
Address: 5 rue Chanzy, 54000, Nancy, France
Region: France > Grand Est > Meurthe-et-Moselle > Nancy
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#1 Family Hotel in Nancy
#3 Romantic Hotel in Nancy
#6 Business Hotel in Nancy
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN Hotel Crystal 3*
Number of rooms: 58
Official Description (provided by the hotel):
BEST WESTERN HOTEL CRYSTAL is ideally located in the heart of Nancy.The establishment offers 58 cosy rooms, right in the heart of the city, a few minutes by foot from Place Stanislas, the TGV Train Station, cinemas, and the Palais des Congrès conference centre.An ideal location for exploring Nancy and its historical treasures, its old town, and its XVIIIth century architectural ensemble.We're here to serve you, to listen and help you. ... more   less 
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Also Known As:
Best Western Nancy
Best Western Crystal
Nancy Best Western

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