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“Nice hotel good location” 4 of 5 bubbles
Review of Novotel Metz Centre

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Novotel Metz Centre
Ranked #7 of 31 Hotels in Metz
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838 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Level Contributor
252 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
3 of 5 bubbles Reviewed 5 March 2014

Nice to find an hotel right in the center with direct access to private parking. Clean rooms and almost smiling service. But this is La France… Breakfast was not tasty at all, scrambled eggs prepared by unknown sous-sous-mirliton. Accor Group should remember that everything counts.

  • Stayed February 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank FrancisRogerDuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
O'Fallon, Illinois
Level Contributor
68 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 17 February 2014

Location was perfect. Twenty four hour parking garage and in-door shopping mall (with grocery store) underneath the hotel yet within the walking districts of this beautiful old Medieval town. The hotel was modern and clean with rooms large enough to easily fit our 5 travelers within two basic queen rooms (could have fit 6 comfortably this way). Each room had a queen bed and a couch with fold-out sofa sleeper, as well as modern bathrooms with nice shower within an updated - if a little worn - package. Friendly and helpful front desk staff who spoke English and went out of their way when hit with additional requests not usually expected of such front desk staffs (help us locate and determine the seasonal opening hours of an out of town attraction we were interested in). We did not try the in-house restaurant and bar as we were too busy outside the hotel but, it looked bright, clean and attractive and there were some nice smells coming from there during breakfast. We skipped the 15 Euro per person breakfast and so cannot comment on relative value or quality. For our needs, this hotel suited us just fine with it's ideal location, convenient parking, and reasonably priced comfort and cleanliness. Plain vanilla because it's solid and functional (not an attractive building - rather an extension of the St. Jacque shopping center) without any real frills and extravagances that you may find elsewhere but, very functional, comfortable. This hotel is now at the top of my list for future weekend visits to this beautiful town.

Room Tip: Rooms on a certain side have open window views of the gothic Cathedral a couple of blocks up the hil...
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  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rhodesius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walsall, United Kingdom
Level Contributor
254 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 bubbles Reviewed 12 December 2013

There is little else that I can add to the reviews of others. This hotel is a strange mix of the odd, the good and the mediocre.
The odd:1) for one entrance, you have to come up in the lift to get to Reception.
2) we asked for twin beds and got a huge double bed and the sofa made up as a single. No real problem, just a bit odd.
3) there is a door between the toilet, which is just inside the entrance and the rest of the room. Why?
The bad: a coffee machine at breakfast-I have criticised 3 stars for this
holes in the curtains and the inner window frame was filthy
temperature in room hard to control
quality of bed linen poor
The good: spacious room. Good shower. toiletries and towels replaced daily. bar well-stocked. staff friendly and efficient. restaurant reasonable.
The location is good for the town and christmas markets
So, a strange mixture. Probably a 3 * rather than 4 *

  • Stayed December 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank eurotrippers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Metz Centre

Property: Novotel Metz Centre
Address: Place des Paraiges | Centre Saint Jacques, 57000, Metz, France
Phone Number:
Region: France > Grand Est > Moselle > Metz
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Metz
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Metz Centre 4*
Number of rooms: 120
Official Description (provided by the hotel):
The Novotel Metz Centre is a 3 star hotel located in the heart of Metz, 5 minutes from the TGV train station. Offering 120 airconditioned rooms, a restaurant, bar, gym and eight meeting rooms for your conferences and seminars, this modern and comfortable 3 star hotel is equally suited to a business trip or a holiday in Metz with your partner or family. The hotel also features secure undercover parking and an outdoor swimming pool. ... more   less 
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Also Known As:
Novotel Metz
Metz Novotel

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