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“small but beautiful”

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Hotel Mercure Lourdes Imperial
Ranked #27 of 185 Hotels in Lourdes
Level Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“small but beautiful”
Reviewed 21 July 2006

My wife and I stayed for 3 nights - the rooms are small but very clean small balcony on some floors - what made this hotel special was the staff - especially front desk - were very helpful and friendly, all spoke excellent english - would certainly stay here again

  • Liked — the staff
  • Disliked — room size
  • Stayed July 2006, travelled as a couple
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peteram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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286 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Galway, Ireland
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 12 April 2006

Stayed for some days at this wonderful friendly hotel. Rooms are slightly small but perfectly tended to and within the average size of the older European hotels. Restaurant very pleasant with friendly and most helpful staff and wonderful menus. Food was absolutely faultless. Hotel is in a nice location close to everything but quiet and relaxing. Beautiful stained glass window feature in lounge. Staff always anxious to please. Heartily recommended for an enjoyable stay in Lourdes.

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank emjaykay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Honolulu, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 September 2005

The Lourdes Imperial Mercure was a fabulous hotel to stay in. Not only was the hotel close to the sanctuaries and shopping streets, the hotel couldn't have been nicer and most helpful. We arrived after midnight due to a delayed flight and the hotel desk was waiting for us. The rooms had already been assigned and the parking gate was already opened for us. Usually, the gate has to be opened upon request. The hotel offered handicap accessibility for my mother who cannot walk and rides in an electric scooter. Mom's scooter battery charger died after day 2. The hotel lent us their wheelchair at no additional cost to accomodate us. That saved us from having to cut our vacation short. The room was a typical European sized room, but was magnificent. The entire staff was a pleasure. Any question that we had was answered fully with the front desk staff. They even offered directions and made reservations for our French dinner request. It seemed like every time we were to encounter a problem, someone from the hotel appeared out of nowhere to help us. For us- this hotel was definitely a 5-star hotel!!!

Helpful?
7 Thank bigfoot16m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 June 2005

We stayed in a room with a triple bed so it seemed small by U.S. standards but was very comfortable & CLEAN!!! There were two toilets in the room (nice feature with three ladlies in a room)...one held the bathtub/shower & a toilet & the other just toilet. The hotel is situated on the banks of a river & is easy to get to from the train station although it would be too far to walk. The hotel personnel were very courteous & helpful!! The hotel Mercure is a European chain so there were plenty of pamphlets & booklets for Mercure hotels all over Europe. It was like the Best Western hotel chain advertisements. I would recommend this hotel when you stay in Lourdes. It is about a 10 min walk to the grounds of the Lourdes Grotto and is a wonderful way to see the small town!

  • Stayed March 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank mariamSanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 12 April 2004

Good value. We had a 3-person room and there was not enough space to walk around. The bathroom was clean. Skip the hotel breakfast - unless it's included. Within walking distance to the Grotto.

Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Mercure Lourdes Imperial

Property: Hotel Mercure Lourdes Imperial
Address: 3 avenue du Paradis, 65100, Lourdes, France
Region: France > Occitanie > Hautes-Pyrenees > Lourdes
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Luxury Hotel in Lourdes
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Mercure Lourdes Imperial 4*
Number of rooms: 88
Official Description (provided by the hotel):
93 rooms hotel. The Mercure Lourdes Imperial is located downtown, close to the Gave river, only 12 km from Tarbes Lourdes airport. The hotel is 1 km from Lourdes railway station and offers easy access to A63 highway. The hotel features two restaurants,a bar lounge and a private car park. Additionally the hotel offers facilities for disabled people and a meeting room. ... more   less 
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Also Known As:
Mercure Lourdes Imperial Hotel Lourdes
Accor Lourdes Imperial

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