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Sainte Rose
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Reviews (260)
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All reviewsrooms are newly renovatedpleasant and helpful staffgreat locationthe hotel is conveniently locatedmain entranceon arrivalwould stay againwonderful hotelair condomaingrottopilgrimagegroupsanctuarywardrobelift
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Reviewed 23 August 2012

Ideal Location: 3 minutes to the Domain and to the St Frai Hospital makes this an ideal hotel for both pilgrim and helper whilst in Lourdes, unfortuately this hotel is close to two of the main bars in Lourdes and therefore it can be quite noisy until around 2am.
Rooms: Basic but clean, the hotel is gradually being refurnished. Excellent communal areas including meeting room, large bar and covered terrace.
Restaurant: Breakfast : good selection , served early for helpers going on shift.
Food normally of an excellent standard , good buffet available.
Staff: Helpful and friendly. The hotel manager is very accommodating assisting and solving any problems encountered. Check in no matter what time day or night you arrive quick and easy, have found if there is a problem with a room which is very rare , this is sorted out straight away if able .
Was surprised to see Restaurant Manager described as fearsome as she is a lovely friendly lady. Night bar staff friendly and helpful.
i have stayed with a large group of friends at the St Rose twice a year for the last 10 years, and even though i have stayed at a wide variety of other hotels in Lourdes, the St Rose is still my favourite.

Room Tip: Rooms overlooking the terrace can be quite noisy
  • Stayed: August 2012, travelled with friends
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5  Thank durhamgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2012

We were a large group of medical & nursing care teams within a >800 person pilgrimage to Lourdes. We stayed for 6 nights. All meals were self service in the buffet restaurant, there was also another restaurant within the hotel.
The room I shared was large with 2 double beds, on the 4th floor. No toiletries were included except for a tiny bar of soap. The bathroom had a folding plastic door which had a broken catch so did not close, which was a problem as I was sharing the room with a stranger from the same pilgrimage. There was no air-conditioning in this supposedly recently modernised (!) hotel so the windows had to be kept open, but the windows opened towards the street below, from which came the raucous noise from a very very popular bar in the next street. Singing & laughter could be heard clearly until closing time at 2 a.m. every night.
Self service buffet food in the hotel included potato dishes (usually chips every day), pasta, rice, hard boiled eggs & cold meats every day. The daily main meat dish of the day was either chicken wings, half a chicken escallope, unidentifiable fish or gristley beef. Nothing was labelled so a lot of guessing took place. Very little for vegetarians as even rice & pasta dishes contained ham or tuna. Most vegetables were mushy & chopped into a white sauce with added meat. It was tepid, & not up to 3 star standard. The manageress was fearsome & brusquely moved people on. Meals were at half hourly sittings, so no time allowed for remaining at table. At no time was I offered the chance to order any extras e.g. wine or beer with the meal. Tea, coffee & orange juice came self service from a machine.
The night bar staff were helpful & friendly, & also served fantastic hot chocolate drinks. The hotel's position was ideal being near to the gate to the basilicas & grotto.
If given a choice, I would never use this hotel again. It does not deserve its 3 stars.

  • Stayed: July 2012, travelled solo
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3  Thank Biddy50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2012

This hotel is being gradually refurbished and some of the rooms in the older part of the hotel on the ground, first second and old fifth floor are old fashioned and in need of updating. I stayed in 103 and it was fine with a comfy bed and small shower/ toilet room. The bedrooms in the newer part of the hotel are modern and more comfortable than the old part. When I stayed at the end of July 2012 I don't think that less than £40 for bed and breakfast was too much, I thought it good value. Food was very good, not quite as nice as The Solitude (a sister hotel I stayed in in 2011) but there was a good selection.

As a pilgrimage helper the location is excellent for attending to the assisted pilgrims in the St Frai hospital which is a few feet away and the entrance of which can be reached in less than a minute. The Domain is less than three minutes walk away.

Stayed: July 2012, travelled with friends
3  Thank redwine16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2012

Website booking.com is saying about hotel in first sentence big lie:"The recently renovated Hotel Sainte-Rose”. We got room before renovate! Room with terrible smell of mould, wall paper fall down from walls, extremely small room , no space for suitcase, even we wrote in our message that one of us is disable person!!! receptionist Mr Yusuf did not care. I booked this hotel because of pictures which I found on booking.com, and I paid for it! Maybe receptionist Mr Yoosuf is Muslim and he hate Christian’s pilgrims who came to Lourdes because I cannot find any other reason why this hotel treats older disable guests, foreigners like pigs. We paid 104 Euro per room but we got room for animal.
Hotel is on small hill-just message for disable people.

Room Tip: Do no accept room before renovated. It is terrible. Receptionist Mr Yosuf could say that he does not know anything about rooms what is big lie!!!How one receptionist does not know anything about hotel where is he working?
  • Stayed: June 2012, travelled with family
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3  Thank Stephanie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2012

We were a group of 30 and went on a pilgrimage to Lourdes. All meals were served in the restaurant of this hotel as we stayed in this hotel for 3 nights. The menu changed every day and the food was delicious. The staff in the restaurant were very helpful and freindly. The cook even cooked rice for us as they knew that we Chinese people preferred rice than bread. Thank you for their thoughtfulness. The hotel is located very near to the holy place, the Grotto.
In Lourdes, you will feel the warmth every where.

  • Stayed: April 2012, travelled with friends
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5  Thank TINAKWOK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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