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“Spectacular Hotel”
Review of Saint Sauveur

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Saint Sauveur
Ranked #14 of 185 Hotels in Lourdes
Certificate of Excellence
London, United Kingdom
2 reviews
“Spectacular Hotel”
Reviewed 4 November 2012

I stayed with my family in October 2012 for 4 days with full board. Excellant rooms and food. Service was very good. Sad news was that the church and grotto was closed due to the river burst its banks and flooded the church yard and grotto area. We spent much of the time in hotel as many shops were shut.

Friendly staff and always willing to help with any queries. Reception staff were very friendly and provided a fantastic service. Good value for money when you stay with full board. Four course meals lunch and dinner with buffet breakfast.

Family friendly hotel. We have been staying at this hotel for the past 10 years. very close to church and grotto. Only two minutes walk.

Frank
(London)

Room Tip: Family room (duplex) has 5 single beds, two bathrooms, on split level. Room also has cooking facilit...
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  • Stayed October 2012, travelled with family
    • Value
    • Location
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Helpful?
Thank FRANK589
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vinuales, Responsable relations clients at Saint Sauveur, responded to this review, 6 November 2012
Dear Sir,
We thank you for sharing your nice experience with other travellers. Due to the flood, the Sanctuaries area was closed for one day and a half so that probably caused some change during your stay. We hope you could have visited the most of places despite this exceptional event. The Saint-Sauveur staff is proud to have contributed to make your stay comfortable. Hoping to welcoming you soon. Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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310 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 October 2012

I am a regular traveller - and visit Lourdes often to rest, reflect, and enjoy the peace.- I retreat - the hotel is like home! a stroll to the santuary- the peaceful grotto- The food here is good french cooking (some people i was with didn't like onion soup - they loved the one at saint sauver!) - they ordered more!! - the staff are friendly, efficient and make things happen - they promptly sort out all your requests!! They are flexible - you can choose what meals you want as well.- halfboard, fullboard, bed only, bed&breakfast (in winter full board is necessary!!)- Many people who are non- residents eat here. Rooms are very clean, for a good night sleep after all the walking around the beautiful streams/hills or not. They check transport/hospital information etc. for you. (whatever your enquiry) Shops/town are near. Very peaceful and relaxing place to stay for a short/long break to discover the surrounding peaceful places. They do have a sister hotel Continental (which is opened all year) -Vinulaes hotels a famlily hotel, so they take some time in december -please check with them for staff to rest. It is well managed professionally, and efficiently with flexibility -they staff are respectful and customer focused - language is not a barrier here!! Highly recommended!!

Room Tip: All the rooms are peaceful
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  • Stayed October 2012, travelled solo
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Helpful?
1 Thank Maria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vinuales, Responsable relations clients at Saint Sauveur, responded to this review, 29 October 2012
Dear Madam,
Thanks for enjoying your stay with us and sharing your wonderful experience. We are glad to see that our helpful staff was a part of your highly recommended contribution. Hope to welcoming you soon. Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newry, Northern Ireland, United Kingdom
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 August 2012

stayed in a triple room in saint sauveur hotel, room adequate, air conditioned, clean,bathroom good. food good, staff pleasant,Right beside grotto. the management and staff were very helpful when my wife took ill, arranging ambulance and medical attention promptly. many thanks to them.

Room Tip: room dark need to keep light on.
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  • Stayed August 2012, travelled with family
    • Value
    • Location
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Helpful?
1 Thank joanmacca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 May 2012

I visited Lourdes in May 2012 along with few hundred other pilgrims. Some of us stayed at St Sauveur. The hotel is very close to sanctuary. The staff was really good and helpful. We preferred opting for Full board, the food was ok. We were allowed to choose a different desert or cheese or salad if we didn't want to have something that was served as part of the set menu.
The cafe and bar in the restaurant is open till late 11pm- midnight, so we didn't have to step out for coffee or drinks.

The downside of this hotel is that some of the rooms are very dark even after having all the lights switched on. The elevators are too small and during breakfast time we had to queue to use the elevator. One tip would be to use the elevator opposite the souvenir shop, not many people notice this elevator and hence is less crowded.

In my opinion if you do not want to go Full Board, there are some good reasonably priced hotels close by. I would prefer booking into a different hotel as it turns out less expensive.

  • Stayed May 2012, travelled with friends
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Helpful?
1 Thank brinz_elle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grays Essex England
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 22 November 2011

We have stayed here many times as so close to the main sanctuary of Our Lady of Lourdes.The hotel is very clean and warm in winter and offers good value with offers during the winter when Lourdes is quiet and peaceful.Half board is essential in the winter as most hotels and shops are closed.Many non residents eat at this hotel as it offers fresh,nice food. Open buffet for breakfast,with fresh rolls,croissants,ham,cheese,jams etc,and evening meal 4 set courses, no choice for residents.Restaurant & coffee shop open for meals all day.Rooms are small but spotless with very hot water to bathrooms and fresh towels daily.Our staff were friendly and helpful.Free internet in upper lounge.Yes, in summer when very busy, there are queues for the lift and the hotel could do with a face lift.But I thought people came here on pilgrimage to visit Our Lady and activities associated with Lourdes.

  • Stayed November 2011, travelled as a couple
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Helpful?
2 Thank akelacookie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cognac, France
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 October 2011

This hotel is very close to the sanctuary. Other than that, it has no redeeming features. The elevators are tiny and inadequate for the number of guests, the staff often rude and unhelpful, the rooms are small and ours very badly laid out, the food whilst copious is not good.
The hotel is simply not "managed". The staff are permanently harrassed and do their best to ensure that you, as the guest - and of course paying customer! - are in their way
To be avoided!

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank verdut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Hague, The Netherlands
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 September 2011

This is the third time I stayed at this hotel with my family on our pilgrimage to Lourdes. It is always nice to come back to Hotel Saint Sauveur. The staff are extremely courteous and helpful. The rooms are comfortable and they also serve a good breakfast.

The location of the hotel is excellent; it is just in front of the Shrine of Our Lady. I recommend it to any one who wants to have a peaceful time indulging in prayer and meditation

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Rooms
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Helpful?
4 Thank Conan152
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Saint Sauveur

Property: Saint Sauveur
Address: 9 Rue Saint Marie, 65103, Lourdes, France
Region: France > Occitanie > Hautes-Pyrenees > Lourdes
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 185 Hotels in Lourdes
Price Range (Based on Average Rates): £
Hotel Class:3 star — Saint Sauveur 3*
Number of rooms: 174
Official Description (provided by the hotel):
Open all year round, Hôtel Saint-Sauveur is a contemporary hotel located in the vicinity of the Shrines. Its rooms are air-conditioned, cosily decorated, comfortable and modern and equipped with satellite TV, free WiFi, hairdryers and safes. The restaurant serves quality international cuisine and buffet-style breakfasts. Famed for the welcome afforded by its personnel, the hotel also has a brasserie, a bar, a tea & ice cream room, a store and car park. ... more   less 
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Also Known As:
Saint Sauveur Hotel Lourdes
Saint Saveur Lourdes
Saint Saveur Hotel Lourdes

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