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Hotel La Solitude
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Reviews (701)
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All reviewsthe riverreservation staffpaellarestaurant staffspecial needsthis lovely hotelcleaning stafftorchlight processiongift shoppilgrimage groupbreakfast and dinnersoupexcellent staywould highly recommend this hotelset menuclose proximitylarge group
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229 - 234 of 701 reviews
Reviewed 15 May 2014

We stay at the Solitude every May as part of a big international pilgrimage. The staff couldn't be more helpful and accommodating, especially the bar staff. We had all our meals in the hotel which were very good. Only problem we had was with the wifi and trying to connect to the internet but then we were there on pilgrimage and perhaps this was a hint not to keep checking the iphone. Thank you to Francois and all the team and see you in 2015!

Stayed: May 2014, travelled with friends
1  Thank Maggie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2014

La Solitude is just 2 minutes away from the Basilica which is very convenient to those on pilgrimage. The room is quite small. We had a view of the Basilica and the late evening procession from our room. The restaurant serves superb food and we ate there several times. The staff are very friendly and helpful. There is a store for souvenir items inside the hotel which is cheaper so no need to buy outside.

  • Stayed: April 2014, travelled with friends
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Thank geminitraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2014

"Home from Home" is why our group stays in the Solitude, all our requirements concerning Rooms, Meals etc are met for all members of the Group, Location is ideal for wheelchair users and walkers alike, Thank you Francois and all the staff for yet another wonderful week in Lourdes.

Room Tip: Stayed in several Hotels in Lourdes over the years and La Solitude is by far the best
  • Stayed: April 2014, travelled with friends
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6  Thank Eoghan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2014

Francois and all the staff at Hotel La Solitude could not have been kinder. It is a wonderful place to say, perfect location, comfortable rooms, good food and nice lobby area. It was an easy walk to the Basilica and to the Grotto.

  • Stayed: April 2014, travelled with friends
    • Value
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1  Thank Tish1219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014

Booked disabled access room with hotel parking, the wheelchair would only just get through the door and hotel parking...... Well if you have a WAV (wheelchair access vehicle) approach with caution, I could drive the car right up to the reception desk but getting in the car park was hair raising to say the least. Check, check and double check before committing before handing over payment. Apart from the hotel the whole experuence was humbling and enjoyable.

Stayed: May 2014, travelled as a couple
1  Thank Ian O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie L, Responsable relations clients at Hotel La Solitude, responded to this reviewResponded 26 May 2014

Mr Francois COMPAGNET - Manager

Dear Sir Ian,
Thank you for taking the time to share your own opinion about your stay.
I regret that it was not up to your expectations.
All rooms are wheelchair accessible through doors with a width of 90 cm. In addition, we have 24 rooms labélisées "Tourism & Handicap", designed especially for people with reduced mobility. Access to the underground parking is via a ramp which is indeed quite narrow. However, a parking space for vehicle disabled is located closer to the access lifts.
Best regards
Mr Francois COMPAGNET - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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