We were moved to the Eliseo due to the floods closing our usual hotel. The staff were fantastic and did everything they possibly could to make us feel at home. Nothing was too much trouble for them and as a group with unable people we placed a lot demands on them. The accommodation was second to none and the food was great- just be warned, you are fed a lot! We have been used to the same hotel for over 10 years and ey are used to our groups so the Eliseo did a brilliant job in making us feel like we were "home"
Minor thngs to know, the restaurant is on the first floor which means hundreds of people using the lifts before and after meals, not great when you have as many wheelchairs as us. Also no toilets on the ground floor so if you are in the bar with an unable person it means a lift ride to the toilet. Didn't ruin it for us, just something you need to be aware of.More