We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Incredible, never again!” 2 of 5 bubbles
Review of Hotel Luxembourg

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Hotel Luxembourg
Ranked #103 of 185 Hotels in Lourdes
Brussels, Belgium
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Incredible, never again!”
2 of 5 bubbles Reviewed 4 September 2013

I went there on July for one week. The welcoming moment was simple but good, but only the words. No way to ask for some help for my old parents. The hotel owner park is car in front of the hotel so you don't have so much place to park the car and get out the luggages from the car. He would ask you to hurry in fact. The car parking is so far that it takes 15 minutes walk for a good young healthy man.
For old people, this would take 30 minutes with a high way uphill far from the hotel to the parking where everybody can walk in and out. Lourdes is a little city where there are so many gipsies and I was so afraid for the car with a foreign number plate.

We received the keys of the room at the second floor and my parents took the elevator seperately with their own luggage. I went by foot because there's only place for two people at the same time without luggage and only one if you have luggage. It smelt like old house that had been closed for ages. The security of all the floors is so poorless that I was afraid if there was a fire (without emergency exits) and the hotel is made of wood (stairs inclused).
The floor creaked and there was no way to have a little rest. You can hear everything from the neighbours' rooms and even if they go to toilet and have a shower, it's incredibly noisy just as if there was someone in your room. I heard ones strange noises from the room next mine during the night. Never seen such a hotel and never had such a hotel in my life. What if children are with you and try to sleep? Or old ill people?
The bathrooms have no air exctractor and no window and are so little that if you are more than 1m80, you don't have place enough to come in.

We ate three times there. The only thing the hotel owner can cook is salad with strange taste of oil (olive oil she said, but it was black!) and some cheese cake bought from a frozen products store. The meat seemed to be old sheep but never tried to thing twice. I left everything in the plate. My mother once asked the lady cooker also owner of the hotel to have no salad and she still made it. My mother refused to eat and asked something else. But received nothing. The server asked me to eat it because it was made and it was a pity to throw it away but I didn't eat and answered that there still were the main course and dessert. I couldn't eat twice a salad on entry course. At the end of the supper, my mother asked a second piece of cake but they told her a piece of cake was her good enough and that the pieces were counted.
I went out to smoke and the server who was the cooker's son spoke to his mother and I heard her saying she had nothing to mind of us. She told she had nothing to do with such people that don't eat salad and don't appreciate her cooking. Three times meal there was enough also! We went to a restaurant in the centre of Lourdes and ate much better and cheaper...

I didn't appreciate the service that didn't work such as Internet that put my computer out of control... NO Good internet WIFI, you receive better the WIFI from the outside with the hotel next door that doesn't cost as much as this one and it is a four star hotel.)

When we checked out, I was asked to hurry to leave the front of the hotel because disturbing the next door hotel with my luggage and the noisy gravel the hotel Luxembourg have. When I asked them if they knew about the noisy rooms floor, they didn't answered.

Don't go there if you want to have a rest and have good healthy food!!!

Room Tip: Go to another place!
See more room tips
  • Stayed July 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Gius1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

17 reviews from our community

Traveller rating
    6
    6
    3
    2
    0
See reviews for
4
4
2
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Oregon
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed 6 August 2012

I stayed at Hotel Luxembourg for two nights to visit Our lady of Lourdes as per relative recommendation. It is about 5 min walk to the sanctuary. I had high hope until I got there.

The lady hotel owner was very pleasant to talk to. They assigned us two rooms for four people on the third floor. The hotel was old but clean. You can smell a little when you get into the room but not too bad. Bathroom was clean but tiny. The main issues were the toilet was so old. Water kept running for a long time and occasionally it did NOT stop running. I had to open up the top of the toitel and tried to fix it. Told the front counter and he said that he will look into it. The floor made squeaky sounds on both rooms as well as the hall way when you walked on it. They don't have motion detector for the light on the hall way as the second floor. You have to push a button to turn it on otherwise you cannot see the key hole to open your room door. We reported to the front desk and they said they will look into it?? Not in any timely manner at all!

I will NOT come back to this hotel again when I visit Lourdes the next time. I was curious to see the hotel cost per night for a three stars hotel (Estival-Arriel) one block away from hotel luxembourg (even closer to the sanctuary) and they only charge 75 Euro for four people compare to 80 Euro for two rooms per night at Luxembourg hotel. I would recommend you to look for other 3 star hotel and have a much more pleasant stay at Lourdes.

Judge for yourself when reading review for hotel at lourdes.

Happy Travel.

  • Stayed August 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Hn_Ng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 3 November 2008

This simple friendly family run 2* hotel is perfect for a modest visit to Lourdes. The rooms although small are comfortable, with good ensuite facilities, including a good shower.

If you're looking for a flashy reception etc. then go to a different place.

For value for money, friendly welcome and good location for the Sanctuary, this is the place to go!

  • Stayed July 2008
    • 5 of 5 bubbles
      Value
Helpful?
1 Thank Coyoacan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lourdes hotels
0.0 mi away
Hotel Lisieux
Hotel Lisieux
#109 of 185 in Lourdes
3.5 of 5 bubbles 38 reviews
0.1 mi away
Hotel Lys de Marie
Hotel Lys de Marie
#100 of 185 in Lourdes
3.5 of 5 bubbles 41 reviews
0.0 mi away
Hotel Christ-Roi
Hotel Christ-Roi
#84 of 185 in Lourdes
3.5 of 5 bubbles 64 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Hotel Saint-Georges
Hotel Saint-Georges
#27 of 185 in Lourdes
4.5 of 5 bubbles 91 reviews
0.1 mi away
Hotel Roissy
Hotel Roissy
#14 of 185 in Lourdes
4.0 of 5 bubbles 191 reviews
0.1 mi away
Hotel Padoue
Hotel Padoue
#24 of 185 in Lourdes
4.0 of 5 bubbles 118 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Luxembourg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Luxembourg

Property: Hotel Luxembourg
Address: 7 rue Msgr Rodhain, 65100, Lourdes, France
Region: France > Occitanie > Hautes-Pyrenees > Lourdes
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #103 of 185 Hotels in Lourdes
Hotel Class:2 star — Hotel Luxembourg 2*
Number of rooms: 31
Official Description (provided by the hotel):
The Hotel Luxembourg sits on a quiet street in Lourdes, 150 metres from the sanctuaries. It offers en suite rooms with a flat-screen TV, lift access and free Wi-Fi access.A continental breakfast and an express breakfast are available daily, which are prepared with fresh, organic produce from local farms. Home-made meals using seasonal produce are served in the restaurant.In the summertime, guests can enjoy relaxing on the shaded terrace or choose to have a drink in the bar.Private parking is available 350 metres from the hotel and should be reserved prior to arrival ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline so you can book your Hotel Luxembourg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing