We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Magnificent at a reasonable price”
Review of Hotel Saint Sernin

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Saint Sernin
Ranked #38 of 130 Hotels in Toulouse
Certificate of Excellence
Hastings, New Zealand
Level Contributor
9 reviews
3 hotel reviews
“Magnificent at a reasonable price”
Reviewed 15 July 2014

We arrived with fresh paint. The rooms were very nicely presented, bed super comfortable. Wifi but only 1 device per room. Shower great. Breakfast bit pricey but nice. Friendly reception and breakfast person. Secure parking overnight if you ask when booking.

Room Tip: Lift from first floor. Make sure you ask how to get out of parking building and back to hotel on fo...
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Pernel2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imane T, Gérant at Hotel Saint Sernin, responded to this review, 13 August 2014
Dear guest,
Thank you very much for taking the time writing this comment about our hotel.
We made recently renovation on the whole hotel. We are pleased that you appreciated your room.
For the breakfast we offer a large buffet choice. But we will take in consideration your remark about the price.
Don't hesitate to ask for the parking at the moment of the booking.
We hope to welcome you again for your next stay in Toulouse.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

181 reviews from our community

Traveller rating
    61
    78
    26
    12
    4
See reviews for
8
74
13
63
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Ottawa, Canada
Level Contributor
75 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 22 June 2014

This is a nice, small (17 rooms) hotel that is well situated in the centre of Toulouse, right next to the Saint-Sernin Basilica. It is minutes from the Capitole and from the main shopping districts as well as to an airport shuttle stop. It must be noted that although the entrance is at street level, there are then stairs to the first floor registration office. There are elevators on the first floor to get to the other floors. At the time I wrote this, there was a bit of renovation (painting and carpeting) being done in the stairs leading to the office.
For my week-long stay, I had intentionally selected their smallest room (room 25, but I think 35 is the same size) with a single bed, and it was indeed small. The shower was not in a room of its own, although the toilet did have a door. This was perfect for me as I don't typically need a lot of space (I tend not to spend too much time in hotel rooms). The bed was very comfortable and the window has a view of the roofs, which made the room very quiet at night.
All the employees with whom I interacted were always very helpful. They were prompt with answers when asked about Toulouse, its restaurants, and even about specialties shops. If they did not know the answer, they would immediately look it up, always with a smile.
I would definitely go back there it my travels take me back to Toulouse.
Note: I am fluent in French so all my interactions with the staff was done in that language.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Charles R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imane T, Gérant at Hotel Saint Sernin, responded to this review, 13 August 2014
Dear guest,
Thank you for taking the time writing this detailed comment. It is a pleasure to know that you appreciated your stay with us !
Our little boutique hotel is very well located, just next to the basilique and very close to the Capitole. It is very easy to reach the airpot with the shuttle you mentioned.
We are currently doing renovation and some decoration changes in the hotel.
The category of room you stayed in is our smallest one but they are still very comfortable and cosy.
Our staff is always happy to guide you with touristic information or pieces of advice.
We hope to welcome you for your next time in Toulouse !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Accrington, United Kingdom
Level Contributor
100 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 9 June 2014

Lovely little hotel in excellent position for sightseeing in Toulouse. Staff were extemely helpful and carried our bags up a flight of stairs to reception which is on the first floor. Room was quite small but very clean with excellent bathroom. Secure parking is available at the other side of the street underground - the access is a little bit tight but OK once you are in. Hotel would be a bit tricky to find without a satnav.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paynterman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imane T, Gérant at Hotel Saint Sernin, responded to this review, 13 August 2014
Dear guest,
Thank you very much for taking the time writing your feedbacks about your stay in Hotel St Sernin.
Our staff is always available to help you during your stay.
We are pleased that you noticed the cleanliness of the room, it is one of our priority.
As you said we have a parking but the access is not really easy for big cars.
If you don't have any GPS to reach the hotel, you can call and our staff can help you.
We hope to welcome you again !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton and Hove, United Kingdom
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 May 2014

We stayed here just for one night en route to Spain and it was the perfect little hotel. The staff were extremely friendly and very helpful. Rooms are on the small side but fine for a night or two. The location is perfect, right by the Basilica although if you stay Saturday night, beware the setting up of the Sunday market around the Basilica. They start setting out their stalls at about 4 am - it is noisy but not a problem for us although it could be for some people. The car parking didn't work for us as it is a very narrow entrance but were guided to a nearby underground car park which was secure. The next morning , the heavens opened and we found ourselves without an umbrella or overcoats (our own fault) but one of the staff insisted on walking us to the car park with the hotel's umbrella so that we didn't get a soaking. I agree when you first enter it is slightly off putting but once in you realise it is really ok. Breakfast was good too.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gez44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imane T, Gérant at Hotel Saint Sernin, responded to this review, 13 August 2014
Dear guest,
Thank you very much for sharing your feedbacks about your stay with us.
The market on Sunday is really pleasant and animated, we hope you enjoyed it. But it is true that they start setting up very early in the morning. We make our best to isolate the rooms and avoid noise for our guests.
We are pleased that you appreciated our staff welcome.
We hope to welcome you again in Hotel St Sernin !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kiev, Ukraine
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 December 2013

We spent a very romantic weekend with a charming view from the room on the Basilica.The stuff of the hotel was very nice and gentle and the service was perfect.Very good breakfast.The location of the hotel is very practical.I suggest you to visit Toulouse because it's a very charming city.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nathalie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Zealand
Level Contributor
103 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 18 October 2013

Very helpful staff. Nice, clean room, with tiny balcony. Pleasant location. Good breakfast. Bed slightly soft,but that's the only minor complaint i can think of. I would stay here again.It's great to have the big windows to the balcony to get fresh air.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NZguy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imane T, Gérant at Hotel Saint Sernin, responded to this review, 28 January 2014
Google Translation
Nous vous remercions sincèrement pour ces appréciations qui mettent en valeur l’hôtel Saint Sernin. Vous avez particulièrement aimé les grandes fenêtres donnant sur le balcon qui est un peu la signature de l’hôtel. Nous serions ravis de vous accueillir à nouveau à l’hôtel Saint Sernin.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
australia
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 10 October 2013

we thought Toulouse was a good spot to stay over on our driving trip thru to Paris, but i agree with the reviews first impression is its a bit dirty when you first climb the stairs to reception walk but the room was clean,i wanted wanted a room with bigger windows like the photo but ended up on the 3rd floor, bed was comfy ,has a bath in the room with a small toilet.didnt have breakfast as we wanted to hit the road early...also the cathedral will chime every half and full hour so at least you know what time it is:)

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thommoAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Toulouse hotels
Hotel le Clocher de Rodez
#54 of 130 in Toulouse
3.5 of 5 bubbles 238 reviews
Taur
Hotel Albert 1er
Hotel Albert 1er
#4 of 130 in Toulouse
4.0 of 5 bubbles 820 reviews
Saint Rome
Pere Leon
Pere Leon
#6 of 130 in Toulouse
4.5 of 5 bubbles 348 reviews
Show Prices
Show Prices
Show Prices
Le Grand Balcon
#11 of 130 in Toulouse
4.0 of 5 bubbles 515 reviews
Grand Hotel Raymond IV
#30 of 130 in Toulouse
3.5 of 5 bubbles 361 reviews
Gabriel Péri
St Claire Hotel
St Claire Hotel
#20 of 130 in Toulouse
4.5 of 5 bubbles 534 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Saint Sernin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Saint Sernin

Property: Hotel Saint Sernin
Address: 2 rue Saint Bernard, 31000, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse > Taur
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#17 Family Hotel in Toulouse
#24 Romantic Hotel in Toulouse
#26 Business Hotel in Toulouse
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Saint Sernin 3*
Number of rooms: 17
Official Description (provided by the hotel):
St Sernin The hotel has just been completely renovated with taste in contemporary shades of gray and flax. We offer our clients a unique location opposite the Basilica of St. Sernin and two steps of the Capitol. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, Hotels.com, Travel Republic (UK), Odigeo, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Hotel Saint Sernin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Saint Sernin Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing