We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent central location but bad management.” 3 of 5 bubbles
Review of Mercure Toulouse Centre Wilson Capitole

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Mercure Toulouse Centre Wilson Capitole
Ranked #7 of 129 Hotels in Toulouse
Certificate of Excellence
wimbledon
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Excellent central location but bad management.”
3 of 5 bubbles Reviewed 5 October 2010

The position of the hotel couldn't have been better We had booked a double room for ourselves and a single for our son but had to swap rooms as our double bed creaked loudly on both sides whenever we turned over and was quite unacceptable; It was a slatted bed and was either very old or very cheap. Fortunately our son's room had 2 beds so we swapped and he slept in the middle of the double bed! Our description of the problem to the front desk brought blank looks. We stayed 5 nights and on the Thursday we retuned to the hotel at 4.20 to rest after a day of sightseeing to find our room hadn't been cleaned. The trolley was in the corridor so I called the "chambermaid" - a man, who said he would do it next. Fortunately we could rest in our son's room, but on returning to when he'd finished I found he had not replaced our toilet paper so I asked him for some (I do speak qutie a bit of French). He said there was none, not in the whole hotel. However he did bring some later. Maybe his French was worse than mine......I understood that it was the maid's day off and it seemed as if the poor man had to do the whole hotel single-handedly. Breakfast was average and expensive at 15 euros.

  • Stayed September 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Latchford21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

612 reviews from our community

Traveller rating
    180
    293
    115
    13
    11
See reviews for
75
256
52
175
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Santa Cruz, CA
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 27 September 2010

We stayed here for one night before leaving for the airport in the morning. I reserved a jr. suite since we have our daughter with us. We've never paid this much for a room in France, but we've seldom had a room so large either. We tend to be bargain hunters, but decided to relax that bit for one night. The room had a large king (!) bed and a fold out sofa which had already been made. The only odd thing was the electric kettle couldn't be plugged in from where it was. I had to hunt around for a place to plug it in. Minor detail.

The location, especially for one night's stay, was perfect. It allowed us to wander around and not waste any time. In the morning, we walked, with our luggage, around the corner to a cafe for breakfast, and then another 3 minutes to the Best Western where we caught the Navette to the airport. Simple.

  • Stayed August 2010, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank collette2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rouen
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 22 September 2010

to stay in the center of the Pink town is always a pleasure
the hotel is very comfortable and a few steps away from all the restaurants on place Wilson
a really nice spot

  • Stayed June 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank nquessada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
england
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 27 August 2010

I had not stayed in a Mercure before, but read a few of the French reviews that recommend the Mercure chain. The a/c was amazing and the bed was a queen-sized one and there were two mugs and nice kettle in the room. Very comfortable. Very central, Toulouse is a wonderful city for shopping, only a couple of department stores, all small shops. Staff at the hotel were not very good if you booked direct, I had to send an email to sort out my booking. So best to use Hotels.com, etc to book it. We had breakfast included and it was in a very tasteful breakfast room, which had a patio to one side..very pleasant hotel. We did not find the evening meals in the city very good, except for one Italian meal, which was good.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank needaholidayEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zaragoza, Spain
Level Contributor
97 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 9 August 2010

We had a very good four night stay at the Mercure Toulouse Wilson. It is located off of Place Wilson, a lively square with a park in the center, cinemas, cafes and good restaurants. Our room had a very firm king-size bed, lots of closet and shelf space, a desk and well-equipped bathroom with a good shower and good lighting. The hotel staff were very friendly and knowledgeable. The buffet breakfast - included because we had pre-paid our stay - was quite complete with hot and cold selections - fresh fruit, yogurt, cereal, eggs, bacon, sausage and a selection of pastries. Since we have a small car and a small garage at home, parking at the hotel was not a problem for us. The business centre with free internet was a welcome addition. The metro, with a stop around the corner on the boulevard, is a fast and efficient way to get around the city. We also walked quite a lot, to the Place de Capitole and beyond, to the river, and in the other direction, to the Canal du Midi. There are many areas to explore and museums and churches to visit in Toulouse. On a return visit we would stay at the Mercure Wilson again.

  • Stayed August 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank pelbro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England
Level Contributor
129 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed 1 July 2010

We had a good-sized room on the second floor, well decorated with reasonable shelf and hanging space, air-conditioning, aview out over the central courtyard and tea/coffee making facilities.
The bathroom was clean with plenty of shelf space.
There was a reasonable buffet selection for breakfast, but it didn't merit the price charged.
We chose this hotel for the location and would do so again as it proved to be well placed for tourist sights and restaurants.

  • Stayed June 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Geoff & Barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 20 October 2009

stayed here for a night in a superior room. If you have stayed in a Mercure before you know what to expect. The room was fine , it is very central , staff were helpful and it is very reasonable. If I came back to toulouse I would stay here again

Stayed September 2009, travelled as a couple
Helpful?
1 Thank FCJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Toulouse hotels
Wilson
Novotel Toulouse Centre Wilson
Taur
Hotel Albert 1er
Hotel Albert 1er
#4 of 129 in Toulouse
4.0 of 5 bubbles 788 reviews
Grand Hotel de l'Opera
#6 of 129 in Toulouse
4.0 of 5 bubbles 587 reviews
Show Prices
Show Prices
Show Prices
Pullman Toulouse Centre
#2 of 129 in Toulouse
4.5 of 5 bubbles 1,079 reviews
Saint Rome
Pere Leon
Pere Leon
#5 of 129 in Toulouse
4.5 of 5 bubbles 336 reviews
Saint Rome
Crowne Plaza Toulouse
Crowne Plaza Toulouse
#17 of 129 in Toulouse
4.0 of 5 bubbles 844 reviews
Show Prices
Show Prices
Show Prices

Been to Mercure Toulouse Centre Wilson Capitole? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Toulouse Centre Wilson Capitole

Property: Mercure Toulouse Centre Wilson Capitole
Address: 7 rue Labeda, 31000, Toulouse, France
Phone Number:
Region: France > Occitanie > Haute-Garonne > Toulouse > Wilson
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Toulouse
#12 Family Hotel in Toulouse
#13 Romantic Hotel in Toulouse
#18 Business Hotel in Toulouse
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Toulouse Centre Wilson Capitole 4*
Number of rooms: 95
Official Description (provided by the hotel):
The Mercure Wilson hotel with its traditional architecture is located in the center of Toulouse in the restaurant and theater district. The hotel has a bar, room service from 7pm until 10pm Monday to Friday, as well as a private paying car park. You can easily explore Toulouse as the hotel has metro stations close by. Most of the city's main attractions can be reached on foot from the hotel (Place Wilson, Place du Capitole, St Sernin). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Hotels.com, Priceline, Travel Republic (UK), Agoda and Odigeo so you can book your Mercure Toulouse Centre Wilson Capitole reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Toulouse Wilson Hotel Toulouse
Accor Toulouse Wilson

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing