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“Great location”

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Mercure Toulouse Centre Saint-Georges
Ranked #11 of 130 Hotels in Toulouse
Certificate of Excellence
Reviewed 3 July 2014

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank Ian H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
lionel B, Directeur général at Mercure Toulouse Centre Saint-Georges, responded to this reviewResponded 9 July 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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67 - 73 of 627 reviews

Reviewed 1 July 2014

Spent two nights here - great location as within walking distance of all the major attractions and shopping district. Situated on top of a shopping centre with a supermarket which we found very helpful. Difficult to find being in the centre of the old city and GPS battled with the street address - would recommend using the coordinates that are provided or if using Tom tom - search for it by name. Only available parking is in the undercover mall parking - very expensive (20 euro
's a day) and no rebate offered by hotel. We found the family room to be very small and could hardly move when the sleeper couch was out. Beds also had a plastic undercover sheeting on which we found uncomfortable and there was only one bedside table ... All these minor issues did add up though over a two night stay!

  • Stayed: June 2014, travelled with family
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Thank Nicola S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lionel B, Directeur général at Mercure Toulouse Centre Saint-Georges, responded to this reviewResponded 2 July 2014

Dear Marks,

First of all, I would like to thank you for taking the time to share your experience with us.

We are pleased to know that you enjoyed our location .

We hope that we will have the chance to welcome you back soon.

Best regards,

Lionel Bouchand- Hotel Manager

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Reviewed 26 June 2014

I spent 3 nights here. It is very average; old and plain rooms. The room was very quiet despite being on a busy square. The AC worked great and there was a coffee maker in the room. However there was no room safe. A very nice breakfast was included.

  • Stayed: June 2014, travelled with friends
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Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lionel B, Propriétaire at Mercure Toulouse Centre Saint-Georges, responded to this reviewResponded 30 June 2014

Dear Carols01,

Thank you for taking your time to post your kind comments about our hotel and share your experience on Trip advisor.

We look forward to welcoming you back at the Mercure Toulouse Saint Georges.

best regards

Lionel bouchand - Hotel Manager

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Reviewed 23 May 2014

This hotel is centrally located, a stone's throw from the place du Capitole and the shopping district. Despite its central location, it is very quiet and we had an excellent night's sleep.
The staff is very helpful and competent and the rooms are clean and functional. My only gripe would be that for the full price I paid, there was no safe in the room. I was told later that only some rooms had them but I would have appreciated having this information in advance. No safe and easy access from the adjacent shopping mall without any entry control do not make it safe to leave anything of value in your room while you go out sightseeing.
Otherwise, I definitely recommend this hotel for a short stay

Room Tip: Unless you want to lug all your valuables around with you, ask for a room with a safe.
See more room tips
  • Stayed: May 2014, travelled as a couple
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1  Thank LisaK_511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lionel B, Directeur général at Mercure Toulouse Centre Saint-Georges, responded to this reviewResponded 27 May 2014

Dear lisaK
Thank you for taking your time to post your comment about our hotel and share your experience on Trip advisor.

We are glad that you have enjoyed our hotel’s location and services .

In our Mercure Hotel, all our staff is trying our best to offer a great service to our clients; therefore your feedback is very important for our team who works hard for giving you an impeccable service. We will always take clients’ demand into serious consideration and try to keep improving our service quality.

We welcome you to come back visiting Toulouse and it would be our pleasure to give you warm reception again.

Faithfully yours,

Lionel Bouchand - hotel Manager

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Reviewed 6 May 2014

We stayed at Mercure Toulouse Saint Georges for two nights. It is located in the middle of the city center, in the same building of Espace Saint Georges, a little shopping mall with some shops and a supermarket. There is a stop of the free shuttle that goes around the city just 100 metres away. The room was large and nicely decorated, and it included a big wardrobe which is not so usual. The hotel offers free wifi at the rooms, and the breakfast is pretty good. There are nice restaurants in the area. If you need parking, there is one in the same building. I would recommend this hotel for people that would like to see the city in a short period of time, as it is very well located.

  • Stayed: February 2014, travelled as a couple
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Thank robertbsas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lionel B, Directeur général at Mercure Toulouse Centre Saint-Georges, responded to this reviewResponded 12 May 2014

We would like to thank you for your kind comment about our hotel and service on Trip Advisor. We appreciate your recommendation which helps us to build a better e-reputation among hotels in Toulouse. We are very grateful for having this chance to receive you.

We welcome you to come back visiting Toulouse and it would be an honour for us to give you warm reception.

Faithfully yours,

Lionel Bouchand - Hotel Manager

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Reviewed 13 March 2014

Only a couple of small bothersome things:
1) hallway carpets and walls were pretty dirty outside of the room; inside of the room was pretty good; bathrooms were very clean
2) the bar staff would go missing occasionally during the day/early evening which is a bummer when you need a beverage after a long day

Overall this hotel was very good and I would come back for y next stay. The location right next to the city plaza was phenomenal.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Accorhotels.com
Thank jhk9655
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lionel B, Directeur général at Mercure Toulouse Centre Saint-Georges, responded to this reviewResponded 17 March 2014

Dear Guest,

We would like to thank you for having chosen Hotel Mercure St Georges during your stay in Toulouse. We are appreciated for having taken your time to share your experience on Trip advisor. .

Your feedback is very important to help our hotel’s reputation building among the hotels in Toulouse. Also, our staff could get a lot of encouragement from clients’ good comments.

We still hope to give you a warm reception once again for your next stay in Toulouse.

Faithfully yours,

Lionel Bouchand - Hotel Manager

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Reviewed 19 January 2014

Stayed in the hotel for three days for an onsite training course which worked very well. The hotel was very good and gave us all we needed, the staff where excellent.

Read a few reviews before arriving and was not sure what too expect but everything was clean and tidy, no issues for me at all and was a great business hotel.

The only issue was the lack on onsite gym facilities but did hear from somebody that it was possible to access a gym that was off site.

I would 100% recommend this hotel as it is very clean and well organised .

  • Stayed: January 2014, travelled on business
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Thank pm7757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lionel B, Directeur général at Mercure Toulouse Centre Saint-Georges, responded to this reviewResponded 20 January 2014

Dear PM7757,

I thank you for choosing the Mercure Toulouse Saint Georges for your recent stay in Toulouse.
I am delighted to see that your experience reached your expectations in terms of comfort as well as service quality.
I have been very happy to share your positive feedback with the entire team.
Awaiting for the pleasure to see you again very soon.

Sincerely

Lionel Bouchand - Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Toulouse Centre Saint-Georges

Address: rue saint Jerome - Pour GPS : 1 rue Paul Meriel, 31000, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#8 Luxury Hotel in Toulouse
#34 Business Hotel in Toulouse
Price Range: £73 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Toulouse Centre Saint-Georges 4*
Number of rooms: 148
Official Description (provided by the hotel):
120 rooms and 28 appartments hotel located in the city center of Toulouse, 500 m from the Capitole and 800 m from the Musée des Augustins museum. The hotel features 405sqm of meeting rooms, one restaurant and one bar. ... more   less 
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Also Known As:
Mercure Toulouse Saint Georges Hotel Toulouse
Accor Toulouse Saint Georges

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