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Reviews (640)
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All reviewsone nightlocated close to the airportsecure locationcatching an early flightx boxfree phoneinformation deskpleasant baroutdoor poolfree secure parkingquick checkbed and pillowstown centrebreakfast was excellenthotel is locatedreception areabusiness trip
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80 - 85 of 640 reviews
Reviewed 3 August 2012

Frankly, this Novotel is below what anyone should expect from the brand.

First, location - it is inconvenient for everything. It is far away from the airport (compared to other offerings like the Radisson Blu, the Holiday Inn or the Pullman) AND it is far away from the centre of town. It's close to one of the major Toulouse hospitals, but I hope that won't be why you chose it...

Second, the building - it is old and tired. From the outside, it looks like low income housing. From the inside, the common areas are nice enough, but the rooms, though clean, are also very unappealing, with beige textured walls and worn carpets.

Third, the bed quality - to my taste, not very comfortable. The pillows are particularly shameful: not only do they offer no support, but they are actually LUMPY. I loathe lumpy pillows and actually cannot sleep with them. Which made my night extremely unpleasant. But preferences in pillows do vary.

On the positive side, there is an outside swimming pool - which is always nice during the Toulouse summer - and the restaurant is rather good with nice helpful staff.

I do not recommend this hotel. There is much better to chose from and in better location (be it downtown or close to the airport). Don't bother going there - I certainly won't.

  • Stayed: July 2012, travelled on business
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Thank Frédéric B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2012

This is a nice hotel with room standard and staff service as expected of Novotel hotel, but it wasn't as close to the airport as I had expected, which was the main reason I chose this hotel as i had an early morning flight. The hotel is situated about half way between the city and airport, and the complimentary shuttle bus took 10-15 minutes to reach airport.
Considering all this, it would have been better staying in hotels inside the town centre for easy access to shops and restaurants.

  • Stayed: June 2012, travelled on business
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Thank 21SAS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2012

Shuttle bus from the airport is infrequent and over subscribed during peak periods, had to wait more than an hour and should have taken a taxi. Fairly typical airport hotel and ok for one night. Rooms are ok but bed is firm and the selection of pillows was interesting, but couldn't find one that was comfortable! Small bar area that also serves snacks and a restaurant with a reasonable mixed menu.

Room Tip: In most hotels the first digit of your room number denotes the floor level - not here!
  • Stayed: June 2012, travelled on business
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Thank Bob N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2012

  • Stayed: June 2012, travelled with friends
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 21 May 2012

Typical business hotel. Clean, modern, good rooms, good staff, etc. 200 Euros a night. Lousy WiFi - very slow. Skype didn't work. Expensive restaurant. Walk for five minutes to the local Chinese restaurant and have a not bad dinner at 1/3 the price, with wine at 1/5 the price. I guess the free parking mentioned by others is a plus, but there were 25 of us who had to get an early flight and had to leave at 5 AM, and they wouldn't move the shuttle bus up 30 minutes from the usual 5:30 AM start. Not impressed.

Room Tip: Stay here only if you need proximity to the airport.
  • Stayed: May 2012, travelled with friends
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Thank ianjc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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