Upon arrival at the hotel, checkin was busy, but the wait was quiet short.
Staff spoke broken english and did assist us with directions and maps.
We somehow booked two single beds, instead one queen bed, and they would not change the booking to accommodate us. They did indicate that house keeping will join the beds together on our second night.
The man on another checking computer spoke in french to our check in assistant, which we thought was rude, considering we do not speak french and could nit understand the conversation.
We were supplied room keys and went up to the allocated room. We entered the room, it was hot and very stuffy and were also quiet hot from arriving and walking the distance to the hotel. We decided to turn the air conditioner on. To our surprise it did not work.
I phoned reception to ask for instructions on how to get it to operate. They advised that, as the weather forecast was for rain, it has been turned off, and it will be on again on Wednesday. This was little comfort to us to get cool, despite the windows being open and no breeze flowing, to ventilate the hot room.
The hotel would not supply a fan.
It seems that despite each room having its own controller and thermostat, the air conditioning is centrally controlled, and the hotel staff dictated if your hot, or not, and they controlled the aircon to suit the outside weather.
It would appear more like a way to save the hotel money, and have the paying guests feeling uncomfortable during their stay.
Towles in the bathroom are bare minimum, floor matt and two bath towles. No hand towel or face washer.
All these towels on offer are paper thin, and whilst dry water from ones body, become drenched very quickly. These could be replaced.
During the evening, i could smell the strong smell of cigar smoke and cigarette smoke wafting through the open window. I looked out and say people on the below level, smoking out the window. I phoned reception to find out their smoking policy, to which the lady who answered my call, did not understand english and put me on hold. Still being annoyed from our air conditioning experience, I did not wait for a response and hung up the phone.
Wifi is free and acceptance of terms and conditions is required for 24 hours access. Re-acceptance is required for a further 24 hour period. Problem being that it is sometimes painfully slow.
After being told the air conditioning takes two days to start up, we turned on the air conditioner the morning after our checkin, and it amazingly worked, blowing air around the room. It seems more likely that it is a cost and electricity saver for the hotel to turn off the main hotel air conditioner switch.
The hotel is centrally located near "Place Jeanne D'arc" metro and bus terminal.
Within a 5 minute walk is a Supermarket, metro station, bus stop that airport buses service and the historic Basilique St Sernin.
10 minute walk is a larger Monop supermarket, Capital Square, Capital metro and the up market shops on rue du Taur and rue st-Rome.
If arriving into Toulouse (TLS) airport, catch the airport shuttle bus, "Navette Aeroport". This costs €5.00 per person each way. Exit the bus at the second stop of Jeanne D'Arc. Once off the bus, cross the road, in the direction of where you see a big covered bus terminal. Walk along Place Jeanne D'arc and turn left at the second street, rue Claire Pauilhae. There you will find the Ibis Toulouse Centre.
***Be aware that the return airport bus may not depart from Jeanne D'Arc, but will leave from the bus stop at metro station "Compans Caffarelli" about 5 minutes walk further on from Jeanne D'Arc bus stop.
The Metro stations are underground and serviced by fast efficient driverless trains. There are 2 lines for the metro, Red and Yellow, with the Blue line Tram system connecting to the metro at two locations.
Whilst at the time of writing (May 2014) there is not train or tram connection to the airport, this is being built and will be operational in the future.
- Official Description (provided by the hotel):
- The ibis Toulouse Centre hotel is located in the Jeanne d'Arc district, 10 minutes' walk from the city's historic center and Matabiau train station and 20 minutes' drive by car or shuttle bus from the airport. The Jeanne d'Arc metro station is 219 yds (200 m) away. The hotel offers 178 rooms with free WIFI, a café-restaurant open evenings from Sunday to Thursday, a 24-hour bar and 2 meeting rooms. A free Web corner is also available in the hotel. Restaurant and bar closed from 07/15/13 until 08/15/13 inclusive for renovations works. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, ACCOR, Booking.com, Priceline, Ebookers, Odigeo, Hotels.com, TripOnline SA, Traveltool, S.L.U., Hotel.de, Evoline ltd, HotelQuickly and Cancelon so you can book your Ibis Toulouse Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ibis Toulouse Centre Hotel Toulouse
- Accor Toulouse Centre