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“Limited comfort, service and pleasure” 2 of 5 bubbles
Review of Ibis Toulouse Ponts Jumeaux

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Ibis Toulouse Ponts Jumeaux
Ranked #13 of 129 Hotels in Toulouse
Stäfa
Level Contributor
127 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Limited comfort, service and pleasure”
2 of 5 bubbles Reviewed 10 November 2013

The good thing: The hotel is as clean as you'd expect it from an Ibis hotel. The equipment is standard, nothing fancy but functional.
However, sleeping comfort is limited as the linens aren't very comfortable resulting everyone in our group to wake up sweating several times.
The AC in none of our rooms was working (presumably they're just for summer use) but open window isn't an option in a city next to a set of traffic lights.
The staff in the restaurant/bar section is very friendly and hard working indeed. The fact that they are understaffed isn't their fault but it took us literally 15 minutes just to get a drink and the restaurant was only about 60% full.
Breakfast is not exciting but certainly within what's to be expected given the price.
While there were three persons manning the reception when we got back from dinner chatting with each other, there was just one in the morning between 8-9 hence the queue of people trying to check out was massive. And of course everybody had to be asked if everything was alright and if they needed a special address on their bill.
Staff do speak very good English.

Room Tip: Upper floor away from the bridge/channel
See more room tips
  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Travelling_Patrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

473 reviews from our community

Traveller rating
    109
    265
    73
    22
    4
See reviews for
63
212
48
126
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Crewe, United Kingdom
Level Contributor
73 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 27 July 2013

Well placed ( for my needs ) hotel, underground parking ( vital in this part of Toulouse), rooms typical Ibis fayre, good air conditioning, and everything you need.

Service a bit slow in bar/ restaurant but they were busy.

No problems, have stayed here a few times and it's just what you'd expect.

  • Stayed June 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Gordonrgs37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayling Island, United Kingdom
1 review
5 of 5 bubbles Reviewed 16 June 2013

This hotel has an excellent manager and all the staff look after you very well. The hotel is just off the main Toulouse ring road and about 40 minutes walk to the centre - frequent buses pass the door. Free parking is available in the underground car park.

  • Stayed June 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank albieres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 31 May 2013

Comfy beds, clean and well kept. Efficient and friendly staff, most spoke good English. All you can eat buffet breakfast worth the 9 euros! kept us going all day! Good location, close to bus stops but also a pleasant 20 mins stroll by the canal takes you into the centre. Would definitely use this hotel again. As I was travelling with my daughter I asked for twin beds and wad delighted to have a double and a single in the room.

  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KJC680609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 May 2013

Very well managed with committed staff. The manager spends much of his time in the evenings and at the week ends attending to normal as well as special events and takes individual care of his guests. The staff are professional and efficient and create a welcoming and friendly atmosphere which is not always the case in France.

  • Stayed May 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Boatman633
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 19 May 2013

A small but nice Ibis 15 mins from the airport. Room was clean but small, nothing out of the ordinary from an Ibis. Free Internet and well noise insulated windows made my stay complaint free. Breakfast contains all the usual continental ingredients, but the coffee was horrible.

The Japonese restaurant Okinawa on the same street was recommended by the receptionist and Tripadvisor, and now too by me!

  • Stayed April 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Liamsblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
1 review
4 of 5 bubbles Reviewed 17 May 2013

A nice comfortable hotel, clean and comfortable room, with good staff. Breakfast was good and plentiful and worth the 9 Euros.
Some traffic noise due to the location, but otherwise for, the price unable to fault it.

  • Stayed May 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank peter118798
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Toulouse Ponts Jumeaux

Property: Ibis Toulouse Ponts Jumeaux
Address: 99 boulevard de la Marquette, 31000, Toulouse, France
Phone Number:
Region: France > Occitanie > Haute-Garonne > Toulouse
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #13 of 129 Hotels in Toulouse
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Toulouse Ponts Jumeaux 3*
Number of rooms: 104
Official Description (provided by the hotel):
The Ibis Toulouse Ponts Jumeaux hotel is located close to the Canal du Midi and the Convention Centre. Thanks to its ideal location, you can easily explore les monuments of the pink city. The hotel has 104 rooms (4 for disabled guests). It puts at your disposal Wifi access, a restaurant with traditional cuisine, a bar open 24/24 with a terrace and parking. For your seminars you can book one of our 3 meeting rooms. ... more   less 
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