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“Charming Hotel with Excellent Service”

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Grand Hotel de l'Opera
Ranked #6 of 130 Hotels in Toulouse
Certificate of Excellence
Charlotte, North Carolina
Level Contributor
521 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
“Charming Hotel with Excellent Service”
Reviewed 3 October 2013

I stayed here for just one night while visiting southwestern France. I would have liked to have stayed longer. The rooms are a good size and very comfortable. WiFi is complimentary throughout the hotel. The location, right on a large pedestrian square, couldn't be better! Breakfast featured smoked salmon! I highly recommend this property.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JD28204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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631 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
London
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 25 September 2013

We spent four nights at the Grand Hôtel de l'Opéra in September 2013. We booked at the last minute so got a very good rate of approx. GBP 80 / USD 130 / EUR 95 per night.

The hotel has a fantastic location, directly on the Place du Capitole, Toulouse’s central square, adjacent to both the main shopping district and the quaint narrow streets of the old town.
The hotel’s decor is somewhat dated and in need of a general refurb; that said, it was clean, the room (and bed) were comfortable and the staff were universally friendly and helpful. For what we paid, we have no complaints.

Important tips for those driving to the hotel:

The hotel has no car park but that’s little problem because there is a large, multi-level, underground car park under the Place du Capitole, directly in front of the hotel. We understand the hotel offers a valet parking service but we did not use it; those with heavy bags may wish to consider this because the car park elevator does not come up to street level, leaving a final set of stairs to cope with. The car park costs EUR 19 per day (indeed, any stay between 7 and 24 hours costs EUR 19) – not cheap, but for the convenience we decided it was worth it.

Another reviewer stated that the hotel was almost impossible to find and I know why. The centre of Toulouse is a maze of ancient, narrow, semi-pedestrianised streets, most of which are one-way only. If I didn’t have a sat nav in the car I think I’d still be driving around them now; even the sat nav tried to take me down impassibly narrow or no-entry streets on several occasions. When I finally reached the address on the car park operator’s website, that turned out to be the exit to the car park with the entrance on the other side of the square – entailing a further 15 minute drive around the one way system. Best advice: program your sat nav for the junction of Place du Capitole and Rue du Poids de l’Huile as that’s where the car park entrance is. Beware of the sat nav taking you the wrong way down one way streets as you get nearby, follow instead signs for Parking Capitole.

Room Tip: Whilst rooms at the front have a view over the Place du Capitole, that can be very noisy late into t...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Likeahurricane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 September 2013

The Grand Hotel de l'Opera is located at the main plaza and is in easy walking distance of everything you want to see in Toulouse except for the Air and Space Museum but this was no problem becuase with have the Air and Space Museum in Washington, DC. The room we had was more like a suite with a king size bed, an ample seating area, a separate area for desk and chair, and a bright clean bathroom but with a high bathub wall that made getting in and out a problem.This 4-5 star hotel has slippers and bathrobes for its guests.There is a flat screen TV but with programs only in French. The air conditioning worked well, The hotel staff was friendly and helpful. Breakfast at the hotel is expensive but just go out to the plaza, cross to the left and there are cafes that serve cafe au lait, a croissant, a local bread, buerre et confiture, and freshly squeezed orange juice for 6 euros. Good restaurants are nearby. The hotel has a nice looking restaurant but we did not eat there. If you are travelling by train, there is a metro stop about 50 meters away that goes directly to the train station. I would stay at this hotel again.

Room Tip: Ask to look at the assigned room
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank Frederic S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toulouse, France
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 8 August 2013

French provincial cities struggle to provide really high quality hotels but Toulouse stands out with Grand Hotel de l'Opera. It is expensive but it is worth the extra to stay in a genuine four star hotel full of classic charm. Treat yourself!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 July 2013

The location of this hotel is very convenient, allowing you to explore the city centre without having to worry about walking a great distance back to your room. The room was well furnished, bed was extremely comfortable. The bathroom was clean, the toilet and tub are located in two separate rooms which was convenient. The pictures are accurately depict the hotel. We were very happy with our stay. Staff were friendly and helpful.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dc-fortheloveof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 July 2013 via mobile

This hotel is located on the town square, which is ideal to see the highlights of Toulouse, but is impossible to get to by car with the numerous narrow streets, one way roads and multiple road closures due to council construction works. The hotel is nice and in character with the history of the old opera house.

Stayed July 2013, travelled with family
Helpful?
Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OPERATOUL, Directeur général at Grand Hotel de l'Opera, responded to this review, 16 August 2013
Thank you for taking the time to share your impressions with us following your stay.

We are very sorry to hear that you were disappointed with your stay. We have taken good note of all your comments and would like to apologize for the inconvenience caused.

We inform that Roadworks are now ended on Place du Capitole and will be pleased to welcome you again in our Pink City.

Thank you for your comments. They will certainly help us to improve the quality of our services.

Yours sincerely,

Sandra Lampée Baumgartner
Directrice Générale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hotel de l'Opera

Property: Grand Hotel de l'Opera
Address: 1 Place du Capitole, 31000, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in Toulouse
#4 Luxury Hotel in Toulouse
#8 Business Hotel in Toulouse
#9 Family Hotel in Toulouse
#11 Romantic Hotel in Toulouse
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hotel de l'Opera 4*
Number of rooms: 54
Official Description (provided by the hotel):
The Grand Hotel de l'Opera is located on the Capitole square in the heart of the "Pink city", 100 meters far from the Capitole subway station. This historical has a flowered court and also a spa, sauna, a hammam and massages. All our rooms are air conditioned and have a classic decoration. There is a free wifi connexion, satellite television, a minibar, a safe and a private bathroom with slippers and bathrobe. Suites offer a lounge area. The hotel accommodates 2 restaurants (a starred restaurant and a brasserie) which served a refined cooking. Furthermore, the hotel purposes a buffet breakfast. You can also have a drink in the bar. A reception 24h/24 opened with a valet parking service are available. You will be able to visit easily the main monuments of Toulouse. The hotel is located in front of the famous 'Theatre du Capitole" and 5 minutes far from the St Sernin basilica. ... more   less 
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Also Known As:
Grand Hotel Toulouse

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