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“very good”

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Best Western Hotel Athenee
Ranked #14 of 130 Hotels in Toulouse
Level 6 Contributor
241 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“very good”
Reviewed 1 April 2014

excellent location, good value for money. Great restaurants nearby. Do not miss the aquarium. Rooms are a bit small but ok. friendly staff. Breakfast is not very extensive but is ok. Parking is limited.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jmcgcabo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vsegrestan, Directeur général at Best Western Hotel Athenee, responded to this review, 11 April 2014
Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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769 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
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  • English first
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English first
London, United Kingdom
Level 4 Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 March 2014

Handy location, good breakfast to set you up fr the day. Rooms are on the small side - but if you are using it as abase to sleep / explore the city, then perfect. Staff very nice and helpful. Near train station.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank run_ski_alski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vsegrestan, Directeur général at Best Western Hotel Athenee, responded to this review, 2 April 2014
Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SN5 5GP
Level 4 Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 24 March 2014

Whilst I'm used in the past to staying in city hotels for business this small Best Western hit all the right notes when my fiancee and I went to Toulouse for a weekend break. I booked and paid in advance through a booking agency and managed a deal that included a two night stay and a buffet breakfast. We were upgraded on arrival to a comfort room which had a queen size bed. The room was spotless and the bathroom spacious with the usual toiletries and shower no bath. The room was quite small but very adequate for our needs. It also had a tray of tea and coffee which is rare in continental hotels certainly not as frequent as the UK anyway.

The staff were friendly and extremely helpful and genuine. You can always tell if it's put on and these guys were good. The breakfast was plentiful, good hot drink service with a great choice of cereals, pastries, yogurts, cold meat, cheese and fruit.

It cheers me no end to be able to recommend a hotel simply because it seems that reviews go down th negative path and it is a joy to report one that was a true pleasure in which to stay.

Room Tip: The rooms at the back where we are look out over the car park and a set of apartments so no great vi...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank artmax195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vsegrestan, Directeur général at Best Western Hotel Athenee, responded to this review, 26 March 2014
Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 February 2014

Great central location, its just a short walk into town, with all its shops, restaurants and nightlife. Hotel is very clean and the staff very helpful especially the receptionist. The main issue was the size of the rooms, very small, supposed to be 15sqm but that included bathroom and wardrobe. Not exactly great value for the money. We are pleased that we did not book at the full rate. Basically the whole interior of the hotel is small, we were warned that breakfast could get busy, we were lucky and there was a good choice of food.

Room Tip: Rooms overlooking courtyard away from the lift.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caroline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vsegrestan, Directeur général at Best Western Hotel Athenee, responded to this review, 26 February 2014
Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gourdon, France
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 February 2014

Whenever we visit Toulouse we always stay at this Hotel, it is so convenient, the room is clean, the staff are friendly/helpful. The added bonus is the car park(a little bit tight),but it beats trying to find a parking space. We have stayed here as a couple & with friends & we all agree that it is a great place to stay, being so close to the centre of Toulouse

Room Tip: Try to stay away from the rooms near the lift. Although rooms are sound proofed, you may hear the li...
See more room tips
  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vsegrestan, Directeur général at Best Western Hotel Athenee, responded to this review, 26 February 2014
Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
Reviewed 17 January 2014

Great spot and English girl on reception on arrival was delightful and very helpful. The hotel is very clean and comfortable. My only complaint was that the mattress topper on the lovely large bed was made from either foam or latex and was incredibly hot so we had a bit of a restless night. Buffet breakfast was very nice. Would stay again and remove the mattress topper now we know!

Room Tip: Bit noisy in the morning in our room overlooking the rear hotel carpark.
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vsegrestan, Directeur général at Best Western Hotel Athenee, responded to this review, 20 January 2014
Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ventura, California
Level 4 Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 26 November 2013

The hotel was very good for the price and had parking, for a fee, as well. The breakfast was good but simple and the room was clean but small. Staff were professional and pleasant.
The hotel is actually very close to downtown Toulouse and all the nice pedestrian, resaurant shopping areas.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Quinn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vsegrestan, Directeur général at Best Western Hotel Athenee, responded to this review, 28 November 2013
Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Hotel Athenee

Property: Best Western Hotel Athenee
Address: 13 B rue Matabiau, 31000, Toulouse, France (Formerly Best Western Hotel Athenee by HappyCulture)
Region: France > Occitanie > Haute-Garonne > Toulouse
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#10 Family Hotel in Toulouse
#10 Luxury Hotel in Toulouse
#14 Romantic Hotel in Toulouse
#15 Business Hotel in Toulouse
Price Range (Based on Average Rates): £
Hotel Class:4 star — Best Western Hotel Athenee 4*
Number of rooms: 43
Official Description (provided by the hotel):
Welcome to the Best Western Hotel Athénée, beautiful charming hotel located in the city center of Toulouse. The best quality / price ratio for your stay in Toulouse. A few steps from the cultural and business center, the hotel is 400m from the Capitol. Every day, discover our HappyTime "Gourmet Aperitif" from 6pm to 8pm, you are our guests ! ... more   less 
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Also Known As:
Best Western Toulouse
Best Western Athenee
Toulouse Best Western

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