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Best Western Hotel Athenee
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Reviews (823)
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All reviewstea coffee facilities in the roomevery eveningseparate toiletsmall loungeroom was cleanwithin walking distancejeanne d'arcon site parkingmin walkingsmall deskrailway stationother guestshelpful with directionscold meatsairport shuttle stopscity breakbreakfast area
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76 - 81 of 823 reviews
Reviewed 11 August 2014

We stayed at the Hotel Athenee as a one night stopover on a drving holiday through France. We particularly valued the secure parking service. The young lady on reception was very pleasant and helpful, and directed us to the main areas for restaurants and the cultural heart of the town. As a hotel, the rooms area a little dated and tired looking, so could probably do with a bit of an upgrade. But the room was clean, comfortable and served the purpose for us. If you are staying in Toulouse for more than one evening, you may wish to research hotels with a few more facilities, but as a base for exploring the city it was ideal. Very close to the main areas and quiet on an evening. It was good value for money.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Joeyandersoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vsegrestan, Directeur général at Best Western Hotel Athenee, responded to this reviewResponded 13 August 2014

Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014

Waking distance to the Matabiau SNCF train station, Very affordable and great value for money. Local sites of interest are within walking distance of active people. 5 minute walk to airport shuttle Flybus which costs 5 euros each instead of a 40 euro taxi ride, and which takes less than 30 minutes to the terminal. Would stay there again in a flash!

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Margot H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vsegrestan, Directeur général at Best Western Hotel Athenee, responded to this reviewResponded 4 August 2014

Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

The hotel in the centre of Touluse close to the nice places and close to the river Good location close to the centre with restruranges that serve food from the area with a special tutch good service and nice food nice places for chopping and good prices There were also a lot of wine tasting around exellente nice places to visit and good communications around

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Anders W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vsegrestan, Directeur général at Best Western Hotel Athenee, responded to this reviewResponded 23 July 2014
Google Translation

Bonjour,

Nous vous remercions du vif intérêt que vous portez envers notre hotel en publiant un avis.
Nous sommes heureux d'avoir pu répondre à vos attentes. Nous espérons vous accueillir de nouveau une prochaine fois rapidement.

Cordialement,

Valentine Segrestan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

Good value hotel a short walf from the centre of town. 5 minute walk from Jeanne D'Arc metro where the airport shuttle bus stops.

Room not huge but large enough with a large bathroom. The bed was very comfortable. Our room was at the back of the hotel and was very quiet. Breakfast was fine, staff friendly and helpful. For the price absolutely no complaints.

Room Tip: Rooms at the back are well away from the road, overlooking the hotels carpark, and are very quiet
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank onthemoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vsegrestan, Directeur général at Best Western Hotel Athenee, responded to this reviewResponded 23 July 2014

Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

Location:
Pro - Walking distance of center and shops. 5 minute walk to airport bus stop.
Con - 15 minute walk from train station. Taxi driver won't take us. I guess it was not worth it for him. Walking with luggage after a long train ride was tiring for me.

Room:
Pro - Sorry, not much to say.
Con - Very small even for European standard; I am a petite person and I couldn't move around. Lighting was dark and bed and other furnishings were dated... Did not seem clean.

Breakfast was average and staff were helpful. Other than that, I think it's overpriced for what you get.

  • Stayed: August 2013, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Gail T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vsegrestan, Directeur général at Best Western Hotel Athenee, responded to this reviewResponded 11 July 2014

Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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