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“Location is good”

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Novotel Toulouse Centre Wilson
Ranked #13 of 130 Hotels in Toulouse
Certificate of Excellence
Surrey, Canada
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Location is good”
Reviewed 25 May 2014

This hotel is clean and functional. It is quiet and an easy ten minute walk to the train station. There are many restaurants and shops nearby and the area seems safe to walk in. The rooms are decorated in a minimalist style. A few more hooks and towel bars would make the room more comfortable.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank janetscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,337 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (80)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Wichita, Kansas
Level 6 Contributor
111 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 22 May 2014

Stayed here for 1 night.
Simple but comfortable.
Breakfast was good - nice buffet

Well located of the restaurants around the Capitole square area.

There are plenty of restaurants within walking distance.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steviebas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zoe17
Level 6 Contributor
206 reviews
187 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 19 May 2014

The hotel is a 10 or 15 minute walk to the train station and 5 minutes to the main square, in a very nice area of the city. The walk to the navette going to the airport is maybe 5 minutes away, on the same street as the hotel. All in all, a perfect location.

The staff was congenial and helpful. Reception always had someone who spoke excellent English. Internet service was available at a computer in the lobby, and it worked well. I presume they also had wifi.

The room was clean, quiet, and nicely decorated. It was a bit small for American standards, but the nice layout made it very comfortable, and it featured a nice overstuffed chair and excellent reading light. It also had a fridge, complimentary water daily, an electric kettle, and an assortment of teas and instant coffee.

I stayed there 4 nights and found it a very convenient site for visiting Toulouse and the nearby towns of Carcassonne and Albi.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank zoe17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Yorks
Level 6 Contributor
178 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 12 May 2014

We recently spent 3 nights here on a short break to the city. The location is excellent and very central. We travelled in from the airport on the airport shuttle bus- nearest bus stop is Jean Jaures and the bus runs every 20 minutes.
Despite being very central and near to lots of restaurants, shops etc the hotel is very peaceful. We received a complimentary upgrade and the room met all our needs. Staff were very helpful and reception staff communicated well with us despite our limited French.
We only had breakfast one day - this is a bit expensive at 19 euro each but there was a good selection and food was good.
We'd certainly stay at this hotel again if we visit Toulouse.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RJHNorthYorks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Varese, Italy
Level 6 Contributor
176 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 3 May 2014

The hotel is very good and clean. The position is perfect to visit the city. I liked my room so much. Everything was perfect...but I cannot give more than 3 points to this hotel due to the completely inadequate personal that work here. Staff is not able to speak and understand a good (sometimes basic) level of English and this is not acceptable for this hotel category. Moreover, the staff was completely not prepared to answer even the easiest questions about the city. They give me wrong indications many times. They wrote my name incorrectly even when I gave my passport to copy it. They gave me a wrong receipt three times. The
Anyway, the staff is the only reason I was disappointed about this hotel.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DD164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P_MADUENO, Responsable relations clients at Novotel Toulouse Centre Wilson, responded to this review, 16 May 2014
Google Translation
Cher client
Nous vous remercions d'avoir pris le temps de laisser vos commentaires et nous sommes sincèrement désolés que les prestations de notre personnel ne vous ai pas donné entière satisfation.
Nous esperons avoir la posibilité de vous recevoir à nouveau pour pouvoir vous donner un autre aperçu de nos services .
Sincères salutations
Pablo Madueño
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level 5 Contributor
55 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 3 May 2014

Perfect location to experience toulouse, close to everything worth visiting. The hotel seem to be very new and the rooms very modern and new. Service levels are great. There was only one problem in an otherwise great experience, there was an extremely bad odor in the entire floor where our room was. The smell was a mix of dirty socks and old cheese and even though we made sure we kept the door closed at all times, the smell permeated through everything. They really need to do something about the smell!!!

Room Tip: Please make sure that the room is on a floor without the odor, if it exists!!
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tgta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Toulouse Centre Wilson

Property: Novotel Toulouse Centre Wilson
Address: 15 Place du President Thomas Wilson, 31000, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse > Wilson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #13 of 130 Hotels in Toulouse
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Toulouse Centre Wilson 4*
Number of rooms: 133
Reservation Options:
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